Rated 4,2 out of 5 by 51
Rated 5,0 out of 5,0 by Jay60 Staff very friendly. And very clean!!!
We had a great experience. Rooms were very clean. Great beds. Big rooms. Very nicely decorated! The staff in the dining area were very friendly and helpful. Great location!!!
19. November 2013
Rated 3,0 out of 5,0 by Us18 Ehhh, so so..
Not worth the price we paid. Just under two hundred dollars nightly. We stayed in 5 star resorts for less. The clerk at the front desk was very nice but too overwhelmed. He works alone and its annoying to check in while he answers phones and tries to multi-task. Room was clean and very large. If you want to torture your children, have them sleep on the pull-out sofa. Its exactly like sleeping on a metal fence. This was very un-exceptable. I would not allow our dog to sleep on this mattress. Honestly it was like a metal fence enclosed with a bed sheet. Breakfast was just okay. None of the bread or pastry products were fresh. The items on the hot bar were very fresh and plentiful. One employee is staffed to assist during breakfast, also un-exceptable. A buffet style breakfast should not take as long as it did. Very annoying during a vacation. Over all if your expectations are not so high, its okay to stay here. We cancelled the second night and drove home due to the discomfort. Stayed 11/08/13
18. November 2013
Rated 2,0 out of 5,0 by upfront Henry
Very poor for Holiday Inn. Poor treatment for a valued Holiday inn person. I asked for extended check out upon checking in I was denied. No bottle water or anything offered upon check in. Room with a microwave but no fridge. So i order a meal and then I work on a report as i was in town. I go to eat my meal and NO microwave to heat up food. However, theres a fridge!. no purpose. Other teammates had other expericences that are not Holiday inn, like. Im at the Hampton Inn, in December when I return to Winterhaven. Im a platiumn member for Holiday Inn
11. November 2013