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Rated 3.7 out of 5 by 44 reviewers.
Rated 1.0 out of 5.0 by Worst experience -strictly not recommended Strictly not recommended. Worst service even more than half hour to serve blank plates. Room cleaning very bad. Very rude staff behavior and unnecessary argument for delay in service or if you ask for proper room cleaning. Mini bar not maintained, sometimes you can find used or open stuff. If vegetarian then never even think of. 06 September 2014
Rated 5.0 out of 5.0 by Great Place to stay. Excellent Service. Food id great, Umm Ali is beautiful. The only downer is you need transport to get to closest Mall but this is only 5 minute drive and taxi can be arranged by hotel. Also my room was above ballroom so was quite noisy on some nights due to weddings. I guess if I asked to move this would not have been a problem. 29 August 2014
Rated 1.0 out of 5.0 by Don't stay in this one i did stay in many holiday inn hotels. this was the worst over all experience. 26 August 2014
Rated 2.0 out of 5.0 by Bad Service Better to look for some other option the Holiday Inn. 26 August 2014
Rated 2.0 out of 5.0 by Excellent staff, very bad room condition The room smelled and the furniture and bed sheets were very worn out. 14 August 2014
Rated 4.0 out of 5.0 Great Staff but need furniture need serious renewal I always stay at this hotel, great location and great staff especially the reception guys are very helpful and kind. However, the hotel is getting old and rooms need urgent refurbishing and new furniture almost everywhere. Frankly, if the hotel doesn't update itself I'll start using other hotels nearby like the Raza Intercont. or others. The management can't just rely on the great staff they have and customers like myself can't keep staying at this hotel when the furniture isn't fit for purpose anymore. Best Ibrahim 13 August 2014
Rated 5.0 out of 5.0 by Holiday Inn Al Khobar Great staff, excellent location, and reasonably priced. Will stay there again. 08 August 2014
Rated 2.0 out of 5.0 by Vacation Room furniture is too old although i had joniour suit. Path room was not cleaned well !! (Dirty water closet). TV channel signal was too bad and really no kids channels. When I had breackfast, they insisted to pay them cash while they should charge in room bill. There is no secured and shaded parking specially when they told me it is under my responsibility although it is 2 meters away from the entrance. 02 August 2014
Rated 3.0 out of 5.0 by Good value traffic noise throughout the night from nearby highway made you think you were at the F! at Bahrain 17 July 2014
Rated 4.0 out of 5.0 by Value for money I always like staying at Holiday Inn. The only bad experience i had was my last stay as it was Ramadan and due to reserved Iftar Party, i was not able to break fast at restaurant due to huge crowd. Sugges to have such parties in separate hall so that in house guests dont get disturbed. Rest was perfectly fine... 16 July 2014
Rated 5.0 out of 5.0 by Freundliches und Hilfsbereites Personal Ein sehr gutes und empfehlenswertes Hotel. Leider liegt es ein wenig abseits der City oder anderen Einkaufsmöglichkeiten. Da aber ein Fahrdienst angeboten wird, ist Dies kein Problem. 11 July 2014
Rated 5.0 out of 5.0 by An excellant base from which to work or visit. In all it is the best Holiday Inn I have stayed at in 45 years of travelling the world. I was sceptical but the experience was great and the management had a very high profile which I had never seen at others. Any problems experienced are insignificant when compare to other hotels or Holiday Inns. Nothing is too much trouble. The chairs in the restaurant need replacing however. The booking on line and then by telephone was extremely poor. This service is getting worse and the operators less knowledgeable, unhelpful and down selling this hotel. Rooms appeared to be all smoking on the web but we have always found non smoking rooms plentiful. This hotel is a hidden gem! 29 June 2014
Rated 3.0 out of 5.0 by it is quite Hotel and nearby the business and shopping center The hotel in general is good as it is center between the business and the shopping mall. The breakfast buffet was good. The only thing I did not like is the timing for the swimming pool is only to 6:00 PM which is too much early. 29 June 2014
Rated 4.0 out of 5.0 by budget hotel good place but noisey in night due to party in the ball room 27 June 2014
Rated 3.0 out of 5.0 by My thoughts The Holiday Inn is a well known name in the hotel business so staying at the Al-Khobar would be simple. But, it is an old hotel and the furniture needs an upgrade. Not enough electrical sockets and I could see multiple adapters from one socket to run appliances behind the wobbly desk. After a shower, the bathroom was steamed up so extraction was poor. The executive lounge room was basic and the supplied snacks disappointing and the same everyday. Like everybody else, I parked along the external perimeter of the hotel because inside spaces were limited or chained off. One night we all got parking tickets even though no warning signs were evident. 22 June 2014
Rated 1.0 out of 5.0 by The worst experience ever This is the worst expirince I've ever had. Bad hotel with bad stuff and mangment team. I will never ever go back again. 07 June 2014
Rated 5.0 out of 5.0 by Old Airport Road Al Khobar Holiday Inn I spend most of every year traveling for business, and have for decades. I have had the opportunity to stay in elegant 5-star hotels as well as some very Spartan camps. I frequent the Middle East and truly appreciate the joys of Arabic hospitality, and the Holiday Inn on Old Airport road in Al Khobar is certainly one of the friendliest and most professionally managed hotels in the GCC. From the warm and courteous welcome at check-in, to the staff services, restaurant, recreational areas, and meeting / conference facilities; this hotel is truly comfortable and accommodating. The hotel is safe, clean, airy, well lighted and nicely decorated, however, parking can be a bit tight. The hotel has an excellent restaurant with well-trained competent chefs and attentive wait staff. Family-friendly without forgetting the needs of business travelers, the Holiday Inn on Old Airport road is an oasis in Al Khobar that travelers of all types will truly enjoy. Very highly recommended, and I sincerely look forward to my next stay here. 29 May 2014
Rated 4.0 out of 5.0 by Good experiance I was on a transit and it was very comfortable to stay at the hotel. 22 May 2014
Rated 3.0 out of 5.0 by not same my order i reserved a room with king bed foe my wife and i So they gave me 2 single bed !! 12 May 2014
Rated 5.0 out of 5.0 by Short stay, but very rewarding Stayed at the Holiday Inn Al KHOBAR after a long trip from other Saudi cities, and that short night was so relaxing and comfortable that my trip ended perfectly. Front office and Housekeeping staff are very friendly and professional, and always check on you to ensure you are looked after. food is yummy, and the seat in the breakfast room, by the window overlooking the pool and garden gives you a great start for the day. will certainly stay there when in Al Khobar again. 09 April 2014
Rated 3.0 out of 5.0 by An OK Experience I complained last time about the service, which I believe fell on the deaf ears! Therefore, don't think it's worth going in details this time - for me, it was an OK experience - not worth repeating! 31 March 2014
Rated 4.0 out of 5.0 by Nice place to stay We stayed here for 4 days and had a good time. Staff are very kind, thanks a lot. If there's shuttle bus to mall, would be much better. 09 March 2014
Rated 5.0 out of 5.0 by Comfortable Rooms and Great Service I have stayed in this hotel many times and like to stay again in the future (approx. 2-3 weeks per month). The Holiday Inn Al Khobar is close to my clients, shopping malls, and downtown. The staff is very friendly and helpful. The room is well furnished and has a good size. I also like the fitness center. I can strongly recommend the Holiday Inn Al Khobar. 10 February 2014
Rated 4.0 out of 5.0 by Good hotel at excellent location I always stay at this hotel whether on business or personal trip(s). I like its location and its staff. The only thing that was not comfortable in my last stay was that the room's key has to be activated each day! This is not too convenient and hopefully it can be fixed!! 24 December 2013
Rated 4.0 out of 5.0 by Over 3 week stay I enjoyed my stay at this hotel as it didn't take long for the staff to remember me. Having a big breakfast every morning was an excellent way to start my day. The room was very relaxing. The cleaning staff was always asking if I needed anything as I approached my room. It was extremely nice to be able to get a hair cut there at the hotel. Parking could be improved, but other than that it was a great stay. 13 December 2013
Rated 2.0 out of 5.0 by Non-Comfortable stay Nobody greet me as IHG Member, the noise in the room was terrible, the room furniture was old, the TV channels not clear, I have seen a bug in my room's bathroom, the telephone was not working to call out of the hotel, the food served in the restaurant is the same everyday, no change. 17 November 2013
Rated 5.0 out of 5.0 by Nice and relaxing I had a great stay at this hotel. The room was clean and very quiet making for a very nice sleep. The staff was nice and friendly. The food was excellent!!! I plan on staying here again. 13 November 2013
Rated 5.0 out of 5.0 by Excellence All Around From the ease of making my Reservation on the phone and From the time I stepped into the hotel and until I left the hotel, I was looked after like a VIP. 04 October 2013
Rated 1.0 out of 5.0 by Poor Service - Room smells - House keeping act as if they don't understand English to avoid requests! - Towels are not refreshed daily - Duty manager doesn't help - Found a bug between sandwiches in the executive lounge - No recognition for IHG members Won't come again 27 September 2013
Rated 4.0 out of 5.0 by Great Service and Excellent staff I had been many times this hotel. Staff is very courtesous and polite. Excellent service and like to stay again 01 September 2013
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