Rated 3.7 out of 5 by 441
Rated 1.0 out of 5.0 by cgingerich Terrible hotel
Was not allowed to check in when arrived eventhough was assurred checkin was at 3pm. Rude staff members
May 22, 2015
Rated 5.0 out of 5.0 by Johnny's Cat My first stay at a Holiday Inn-Two Thumbs Up
I was very impressed with Holiday Inn Albany. The staff were all very helpful and friendly, the food was great and it was an overall wonderful experience.
May 22, 2015
Rated 4.0 out of 5.0 by zig859 comfortable and relaxing
nice hotel large and clean rooms, plenty of staff available. plenty of amenities available.
May 20, 2015
Rated 5.0 out of 5.0 by capdoc always consistently good
Glad I have stayed with this property for many years.
May 17, 2015
Rated 1.0 out of 5.0 by Irfan Chand Horrible
The AC system went down , could not sleep the whole night , left message for the supervisor as front desk could not help , till date on call back from the supervisor , better stay at cheaper property with breakfast included . Will not recommend for this price and service.The bathrooms had no exhaust.
May 15, 2015
Rated 5.0 out of 5.0 by wow beauty Nice rooms in new wing
The rooms in the new wing are much much nicer
than the main building.
The beds are very comfortable and rooms have
May 14, 2015
Rated 4.0 out of 5.0 by mstrctrlprgm Older hotel with faults, but great staff and great location!
We've stayed at this hotel before - it's in a nice location, the rooms are definitely outdated, especially in the main area where the pool is. BUT the staff is amazing (we had a great experience with Chris at the front desk), they were quick to recognize us as club members and really made us feel special.
This hotel was great in its heyday - I think it can get there again but they really have to overhaul their rooms. They're not bad, but definitely run down and issues are obvious. This will NOT deter us from staying here again though as the staff were amazing, the location is great, the price is right and we really felt welcome.
May 13, 2015
Rated 5.0 out of 5.0 by KutiR WONDERFUL STAFF AND MANAGEMENT
From check-in to check-out the customer service was outstanding. Kudos to the General Manager for selecting and training a team of customer service oriented people. I will definitely return to this Holiday Inn!
May 11, 2015