Rated 4.3 out of 5 by 176
Rated 5.0 out of 5.0 by Verified Reviewer Excellent staff
Our experience started with a phone call inquiry to the front desk as we arrived in Washington.
Zach couldn't have been more personable, helpful and professional from the start of that phone call to the end our stay.
All of the hotel personnel we encountered were helpful and friendly. However, I don't think my wife or I have ever met a better person working in the hospitality industry than Zach.
The hotel was picked for its proximity to one of the bus pick up points for runners doing the George Washington Parkway Classic early on Sunday morning. However, it is just a block from the Metro stop - convenient to the entire city as well as Reagan National.
While this was a leisure trip I am often in Washington DC for business. I am most likely to choose this property for a subsequent visit.
April 26, 2016
Rated 3.0 out of 5.0 by KO07 Decent stay but could be better
Excellent staff but facilities are still lacking. Rooms look outdated.
April 25, 2016
Rated 3.0 out of 5.0 by MES 1234 Not up to HI standards
Room was not great, bed and pillows uncomfortable.
The bathroom had mold on the ceiling.
The staff was nice and friendly.
Breakfast was not included.
April 25, 2016
Rated 3.0 out of 5.0 by kcvawi Ambivalent. Decent rooms for the price, poor ventilation/air quality.
I stayed here thinking it was a brand-new building, but it's apparently a renovated Holiday Inn that was open until a couple years ago.
They've gone with a contemporary decor, which is almost really nice.... The reception
April 20, 2016
Rated 3.0 out of 5.0 by NYから来た人 基本的な滞在はOK
April 15, 2016
Rated 4.0 out of 5.0 by lcarr Will Be Good When Finished
Hotel only reopened recently and it might have been just a bit soon for them to do so. Lobby was very nicely done, but upper floors looked like significant work still being done. However, it was clean, quiet, and I slept well.
One issue I had was nearly complete lack of recognition for Spire level. Had to ask for the welcome points, and did not get my room type. Check in packet was not ready when I arrived and actual check in took quite a bit longer than usual.
Staff did take care of points and offered a drink coupon for the room issue. They were polite, if unable to help with the real issue. Good location near Metro. While my stay was not perfect, I would stay at this hotel again and expect things will get better as they have ironed out some of the kinks with the reopening.
April 14, 2016
Rated 4.0 out of 5.0 by 29Harvick29 Traveling in Alexandria
This hotel is in a good location, at a comparable price for the area.
April 13, 2016
Rated 3.0 out of 5.0 by horton1977 our stay was mediocre
was a bit disappointed in the facilities for it haven been "recently remodeled"
Hotel staff was extremely friendly though
April 13, 2016