Rated 3.6 out of 5 by 57
Rated 5.0 out of 5.0 by Danna2014 Short Business Trip - great stay
My flight to Almaty was delayed and I arrived at 11:30pm.The front desk staff were very friendly and professional and checked me in quickly. The bellboy took my suitcases from the taxi directly to my room.
Breakfast was delicious with many options.
I had all-day meetings at InterContinental Hotel, which was only a 4-minute walk from the Holiday Inn.
The only issue that I had was with the internet, as they were resetting their server and it took a few hours for the Wi-Fi to properly connect.
I would stay at this hotel again, as it's the most reasonably priced for that area.
21 October 2014
Rated 5.0 out of 5.0 早餐丰富，服务好
19 October 2014
Rated 1.0 out of 5.0 by phoebe8 Surprised by substandard
Traveling often, I use the Holiday Inn hotel chain for its great value and am almost always satisfied with my stay. However, my stay in Almaty I was surprised by the substandard of my room, service and cleanliness. Dirty room upon arrival, even after the first day of housekeeping; light and bathroom fixtures not properly mounted and not functioning; horrible room service (waited 2 hours for soup!) and poor customer service (server laughed while telling me she wrote the wrong room number down and had no explanation/solution as to how to correct the issue). Will not return.
09 October 2014