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Rated 3.9 out of 5 by 577 reviewers.
Rated 5.0 out of 5.0 by Always the right stop! Everything at the hotel was as expected with one notable exception. The Bistro staff recognized me and welcomed me back as they always do! June 27, 2016
Rated 4.0 out of 5.0 by Near to Niagara Falls This facility is near to Niagara Falls, but still you have to drive 30 minutes or so. but if you come here, you get good value for your stay. If you go very near to Niagara Falls, you pay a lot of premium for hotel stay..Actually we traveled in morning to Niagara and perfect timing. Took complementary breakfast at Holiday Inn - Amherst.. good breakfast.. however, if you are vegan.. request in advance.. Good stay.. good people.. Recommended .. June 27, 2016
Rated 5.0 out of 5.0 by Comfortable and Great Location Highly recommend the Holiday Inn Amherst. Staff were happy and helpful. June 27, 2016
Rated 1.0 out of 5.0 by Holiday Inn Buffalo/Armhest Will not visit again. There is no elevator. Hotel's restaurant is uneatable. June 23, 2016
Rated 4.0 out of 5.0 by great staff Although there was a hole behind the toilet big enough to park a small car in the room was clean, reasonably priced with my coupon and the staff was very helpful and friendly. June 23, 2016
Rated 4.0 out of 5.0 by Nice Hotel, Polite Staff The room was great. The hotel staff were friendly and accommodating. There was a concern, however, with the restaurant. On the IHG app and on the website it states that the restaurant is open from 6:30am to 10:00pm 7 days a week. On the day of my arrival, we attempted to have lunch at the restaurant, but we were told that it was closed for lunch. I brought this to the attention of the front desk employee and he seemed to write something down. Just beware that the restaurant hours that are posted are not accurate. Other than that the stay was very nice. June 22, 2016
Rated 3.0 out of 5.0 by Dated in Buffalo The staff was wonderful and the beds were very comfortable,but this hotel is dated in all other ways. The floors in the hallways have metal maintenance access doors that are loud when someone walks on them. There are only stairs to the upper floor and oddly there was a microwave near the vending/ice machines that was used to heat up smelly foreign foods that stunk up the hallways. If you only want a place to lay your head and you're willing to pay a high price for it then stay here, otherwise do yourself a favor and find an express or other hotel. June 22, 2016
Rated 5.0 out of 5.0 by Clean room and accomodating staff. The room lighting was not bright enough for reading. It was such a short busy stay I didn't bring my complaint to anyone's attention. I have stayed at this location in the past June 22, 2016
  • 2016-06-29 T23:09:36.888-05:00
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