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Rated 3.9 out of 5 by 61 reviewers.
Rated 4.0 out of 5.0 by room maintainance there was a problem in the bath tub and was not fixed 17 June 2014
Rated 5.0 out of 5.0 by Excellent business hotel with professional service and convenient location Clean and well-maintained hotel with all amenities that might be needed, helpful members of staff, spacious lobby with nice places to relax; nice views of Amman from the upper floors 15 June 2014
Rated 4.0 out of 5.0 by Good & relaxing stay in this hptel Only thing which was a little negative,was the distance from the city center.Excellent for conferences & relaxation 12 June 2014
Rated 5.0 out of 5.0 by Perfect Hotel stay and Great experience It not my first stay in Holiday inn Amman which for sure one of my first chooses in Amman and what i like is every time they improving the services adding some small details makes the experience more comfortable, this visit they introduce complete dedicated check in room for IHG members which makes the check in very easy and comfortable . 11 June 2014
Rated 5.0 out of 5.0 by Great place for either business or pleasure The location of the hotel is very convenient, Very friendly staff, excellent guest relation department & managers. The only comment is if they have a better restaurants , as only one main restaurant isn't very convenient. I do recommend this property to all who's planning to visit Amman/Jordan . Thanks, 09 June 2014
Rated 4.0 out of 5.0 by Good Service and Helpful team. I creative service team, and very supported team and helpful, corporative, and quite team 05 June 2014
Rated 4.0 out of 5.0 by my holiday inn One of my best hotels is holiday inn and when I went to holiday inn amman so it's now my favourite 04 June 2014
Rated 3.0 out of 5.0 by Bad Wi-Fi. Good room, Old bath Bad Internet service. Slow room service. Old bathroom. Old furniture. 31 May 2014
Rated 5.0 out of 5.0 by well maintained and friendly staff great hotel, friendly staff. staff very helpful. good location 30 May 2014
Rated 5.0 out of 5.0 by Great Service Hello, I would like to extend my sincere appreciation for the Hotel Manager and the guest's relation staff for their understanding, kindness, support and for their immediate respond in rectifying our concerns and make our stay more enjoyable and smooth. Once again, I do thank them all for their outstanding standards and performances that can't be overlooked. 28 May 2014
Rated 5.0 out of 5.0 by Relaxing and great service I really feel just like in my home with great service and relaxing. I injoy the good treatment from all of the staff of the hotel beginning from the valet to the last on .thank you for everything. 19 May 2014
Rated 3.0 out of 5.0 by Over priced and no value for money Staff at reception are not very helpful except duty manager. Hotel in General is too old and needs a lot of renovation . Not very clean. 19 May 2014
Rated 4.0 out of 5.0 by One of the Best holiday Inns All facilities are there ... luxurious hotel in comparison with other Holiday Inns. staff are professional, the room was upgraded automatically and excellent service was offered. 29 April 2014
Rated 4.0 out of 5.0 by Good hotel Overall the stay was nice. All the staff are very helpful. The room is very nice. The hotel location is good. I had a problem with the internet connection and they called the IT manager trying to resolve the issue. I appreciate their doing but the problem was not solved. I had to wait for the next day to meet one of their staff. The IT team work from 9:00 AM to 6:00 PM. The problem could be very specific to Linux users connecting to internet through their wireless netwrok, for some reason the DNS was not working! I had to buy 3G package and access the internet through the phone. 10 April 2014
Rated 3.0 out of 5.0 by Need more resources The staff was nice but they need more support , I request baby crib only my 3rd night I received it The net was very slow The bathroom fitting was old 04 April 2014
Rated 5.0 out of 5.0 Holiday In AMMAN Over all stay was excellent prime location with easy access to other places and restaurants. Friendly atmosphere and staff are very helpful, food and beverage excellent, and I was able to relax and enjoy the benefits of being a member of IHG rewards Club. 30 March 2014
Rated 5.0 out of 5.0 by Spacious and quiet room I enjoyed my stay in the hotel thanks to clean, spacious and quiet room. Staff was very efficient and explained my privileges as Priority Club Gold member. I would like to suggest following for increased comfort: - Time piece - 250ml complementary drinking water bottles. - News paper delivery to the room 27 March 2014
Rated 2.0 out of 5.0 by Need urgent renovation I do not think it should be rated as 5 star hotel. It needs urgent renovation. I always smell dust. Food need major improvement 12 March 2014
Rated 5.0 out of 5.0 by Surprisingly great hotel I expected very little because of the reviews I read, but from the moment I stepped into the hotel to the day I checked out, the hotel staff has been one of the most hospitable staff I have ever encountered anywhere in the world. Thank you very much. I know where to stay if ever I find myself back in Amman. 11 March 2014
Rated 4.0 out of 5.0 great hotel very nice hotel , good room ,friendly staff special laith from reception 17 February 2014
Rated 5.0 out of 5.0 great hotel very nice hotel , good room , friendly staff special laith from reception 17 February 2014
Rated 3.0 out of 5.0 by Comfortable bed Great bed and great view , about the dinning , it not that good, about the hotel atmosphere , it must be renovated ! too old furniture . 06 February 2014
Rated 5.0 out of 5.0 by great location very nice stay,good location ,Friendly staff esp the guest relations team.I liked they offered me to join as a member.Great stay overall 05 January 2014
Rated 1.0 out of 5.0 by Never Again During our visit to Jordan, they stay at the Holiday Inn Amman was not the best. The only good thing about the hotel was the mattress and pillows. Otherwise, nothing was nice. We would not recommend it. 27 December 2013
Rated 4.0 out of 5.0 by Good Very good hotel. Buf if you want to shine your shoes with the machibe you have to go to the 12th or 13th floor. That was very strange instead of having one o each floor or at least nearby the main entrance. 03 December 2013
Rated 5.0 out of 5.0 by Hospitality and comfortable rooms It was my second experience staying at Amman Holiday inn and i felt like home. with no doubts i will book it for my next visit 29 November 2013
Rated 4.0 out of 5.0 by About my stay in Holyday Inn Amman It was nice to be in holyday inn during my stay in Amman, the hotel setup is comfy the staff are always welcoming, and food are vary and nice 21 November 2013
Rated 4.0 out of 5.0 by excellent service Excellent staff veymry fast service they changed my room to best one thanks all and special for adnan in reception staff 08 October 2013
Rated 2.0 out of 5.0 by NO value for the money I was not impressed with my experience. The UNUSED towels in the bathroom had hair on them upon my arrival. The staff were not pleasantly friendly. Upon my arrival they said they did not have the king size bed available and offered me a down-grade to a queen size. I personally do not care for the difference; it was an issue of offering a down-grade instead of an upgrade. Then what would be the reason for me to book something and reserve it using my credit card if it is not going to be available? There was no shuttle from airport to the hotel. The internet is not free. There were stains on the carpet. The vertical blinds did not close completely. One night for me was enough to relocate. I personally do not believe this hotel should be categorized as a five-star hotel. 06 October 2013
Rated 3.0 out of 5.0 by Room was clean and very comfortable. I am a recently joined rewards scheme customer and we hoped to get a good deal at the hotel for the one night that we stayed. The hotel was virtually empty that night and our room rate was disappointingly high. Having come to Jordan for a wedding and stayed at a 5 star hotel in Amman and an IHG group hotel at the Dead Sea on very good rates, and both hotels were very busy, I was very disappointed with the best rate with breakfast that we were offered in comparison! The room was clean and comfortable but we did not have face cloths or a small towel and there was no plug plunger for the basin so no means of filling the basin; not very environmentally friendly. Having said that the staff were very helpful and friendly 06 October 2013
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