Rated 4.2 out of 5 by 837
Rated 5.0 out of 5.0 by Xin in SD Great suite experience
Thanks for the upgrade, the suite with two bedroom is great and kids are very happy.
November 29, 2015
Rated 5.0 out of 5.0 by Ellie408 A wonderful part of our honeymoon
From the warm welcome to our departure everything was great and look forward to returning in the future.
A lovely experience.
November 29, 2015
Rated 2.0 out of 5.0 by celly730 disney land trip
Will not stay here again, poor greeting, reheated restaurant food, clogged toilets, and not very helpful front desk staff.
November 28, 2015
Rated 5.0 out of 5.0 by Torres fam Loved it!
We stayed in the frozen suite.. My daughter loved it! So cute! Very clean, comfy and spacious. I really liked that it had a sofa bed in a separate area w its own tv .. I also liked that it had a kitchen w sink, fridge, microwave and counter area w bar stools to eat at. Very quiet hotel.. Staff was friendly and helpful! Oh and the pool was nice, water was warm and had few beach balls and floaties my kids enjoyed. The splash pad wasn't working at the time .. I guess the only negative thing I can say was the water pressure sucked in our shower but other than that we enjoyed our stay very much. Walking distance to downtown Disney and they also had a shuttle if you don't feel like walking ..
November 26, 2015
Rated 5.0 out of 5.0 by Coast Rat Daughters were in heaven.
Got moved over to this property since the one on the other side of Disneyland didn't open on time. Really great treatment by the staff and Javi in particular went above and beyond to make us feel welcome. He saw that I had two little girls with me and upgraded us to the Princess Suite which they absolutely loved. A la carte breakfast was good, and a nice break from Disneyland prices.
Only thing to be aware of-- and this goes for any hotel next to Disneyland-- is that the fireworks seem pretty loud if anybody is actually in bed yet. So might as well stay up to watch them,
November 25, 2015
Rated 5.0 out of 5.0 by carrie13 Very attentive staff
The hotel had kids eat free with adult, which really helps with a budget. The food was excellent and the waitress at the restaurant was outstanding! Very happy with our stay, able to rest after 2 very full days at Disneyland and California Adventure, nice quiet, comfortable, clean rooms. Definitely recommend this hotel.
November 25, 2015
Rated 3.0 out of 5.0 by SRLK Meh.
I had to show up for work at 2.00a and I went to this hotel at 6p to get a few hours of needed sleep first.
The front desk checked me in swiftly and politely, and offered me a 2p late checkout the next day, which I gladly accepted.
When I went to the room, I noticed that one of the beds was very poorly made, the bathtub seemed to be dirty, and the room smelled almost mildewy. I went downstairs and asked if they had anything to freshen the air and they offered a chemical spray, which I declined. I went to the market and bought some citrus and scraped the rinds to release their essence and block the smell.
I left for work at 1.30a and took my property from the room, but left the DO NOT DISTURB in the door. I returned at 11.30a for a couple of hours more sleep before driving back to LA. My key didn't work and housekeeping had been in the room already.
No, I won't go back.
November 23, 2015
Rated 5.0 out of 5.0 by idmickeylover Great service
This is my second visit in the last four months and it felt like coming home. The atmosphere is relaxed and helpful. I LOVE the front desk men and women. They are happy and helpful. I will be back.
November 22, 2015