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Rated 4.1 out of 5 by 432 reviewers.
Rated 4.0 out of 5.0 Overall good deal at Disney My stay was nice because it was an easy check in, nice service at the front desk, nice pool area (however the pool towels are like dish towels,seriously). The room was basic, everything worked fine except the wifi was extremely slow. I know they are absolutely aware of this due to all the reviews I read so they should invest in better wifi to avoid the annoyance of lagging and having to move around the room for better service. The children eat free off the kids menu and that was a nice bonus and made me want to eat there myself so that works for the hotel. However.... there is one awful, waitress who said she worked there 3 years and wasn't aware of the kids free deal details.. I told her it was the 3rd time eating at the restaurant in 3 days but she basically was saying too bad, so sad and she knows better. I paid and complained to the mgr who immed took off the charge but it was damper and bad feeling of the customer service. I couldn't believe she had no idea of the kids meal deal. Oh well, I still would return. Good value and we walked to the park. 18 August 2014
Rated 4.0 out of 5.0 by Great location and great for families I like to stay here, room was clean and service was nice, I feel safe walking around the hotel at night and one thing I love that you can watch the fireworks from Disneyland . I will use this place for the future.. 18 August 2014
Rated 3.0 out of 5.0 by Stay away from the resteraunt . The service is really bad. This hotel typifies California service. Slow and lazy. We asked the waiter questions and he was so hard to understand we ended up paying double what we thought it would be. The manager told us come back again and he would make it right. He never did. The staff was unresponsive and lazy. Rooms were OK but not all that clean. 16 August 2014
Rated 5.0 out of 5.0 by Third visit This is our third stay at this hotel. We've stayed in suites each time to give a little more breathing room. Our kids loved the new splash pad. We recommend walking to the Mickey and Friends tram instead of taking ART, which runs late. Recommendations for improvement: switch to pack-n-plays instead of cribs (my babies wake themselves up when the cribs creak), leave a few more kitchen supplies (dish soap, plastic utensils, bowls, etc), and consider making strollers available to rent/borrow. 13 August 2014
Rated 4.0 out of 5.0 by Great base for Disney Great base for anything around Disney including the Angels baseball stadium Room was small for a family of four, could not have done more than 2 nights Restaurant was great for breakfast 13 August 2014
Rated 5.0 out of 5.0 by Comfortable Beds Actually do not sleep too well when on travel, but the mattress and bedding provided the comforts of home. We really enjoyed our stay and look forward to future stays with Holiday Inn. 12 August 2014
Rated 5.0 out of 5.0 by great splash park Booked this room same day as we were arriving and everything went great, my grandson loved the splash park and we could walk or ride the shuttle to Disneyland and did both. 12 August 2014
Rated 5.0 out of 5.0 by Great service Great stay at this hotel.....the best part was the bar and especially the bar tender, Jose. He is amazing and the number 1 reason I would recommend to anyone going to Disney Land. B 12 August 2014
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