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Rated 4.1 out of 5 by 505 reviewers.
Rated 5.0 out of 5.0 by excellent stay I usually stay at upper end hotels with my husband and children. However, I traveled with my brother and father on this trip (I had my own room) and they wanted one less pricey. The rooms were quiet and the bed was very comfortable. It was a 15 minute brisk walk to down town Disney and 20 to Disney. It was an easy and safe walk. I believe they have a shuttle, but we did not use. 20 November 2014
Rated 5.0 out of 5.0 by Great location! Fantastic stay Fantastic customer service from the beginning. They allowed me to check-in early so that I could check-in to the half marathon at Disney that I was signed up for. The staff is friendly, the room was clean and nicely furnished. The location is great for Disney goers looking to not spend an arm and a leg. 19 November 2014
Rated 1.0 out of 5.0 by Terrible Customer Care I made reservations several weeks prior to arrival for two suites next to each other. Upon arrival was informed the two suites were not on the same floor but in two separate building not even close to each other. To which the manages response was I did not guarantee your suites would be close to each other and then walked away. 14 November 2014
Rated 2.0 out of 5.0 by It's a Small Small World (or Room in this Case) I am a member of several Hotel Club's and this by far was the Worst... I stay at a Holiday Inn more then often... I thought this was a good buy with the breakfast plan... But after Parking, Resort Fee's (should have Waived them since I did not use the Resort) and Tax's... It did not turn out for such a great bargain... After complaining that we could not close our Window curtains (my Bad)... I pointed out that Building 4 had big mess and it made it difficult to come int... Also, we were not aware that this room did not come with a Fridge or a Microwave. My wife has to have her medicine cold and the Front desk Manager said we can get a Suite (Nice Up Sale try) and that we should just grab some Complementary Ice (Nice Customer Service) He did say that due to the inconvenience he would wave up charges due to the issues... But they only did it for 1 night (stayed Two). I failed to mention that the Bathroom was the Smallest I have ever been in and that we were charged for queen Beds but our beds were smaller double beds!!! 12 November 2014
Rated 4.0 out of 5.0 by Quiet location. Easy walk to parks About a 10-15 walk to the Park. Nice, large, heated swimming pool. Front Desk staff very attentive. Restaurant food was average, but wait staff was off just a bit. Hoping for better service from restaurant next time. 12 November 2014
Rated 5.0 out of 5.0 by Great Location and Kids will love it! We've stayed here a number of times. We love the fact that the hotel is on the other side of the park from the majority of Good Neighbor Hotels - it lets us begin and end our day at Downtown Disney. We also have easy access in and out of the park through the Downtown Disney Monorail Station. This hotel has a terrific Disney-themed gift shop, a pool, AND water-park play area for the kids. If you are visiting Disney with kids, I highly recommend the themed family suites. We stayed in the pirate themed suite and the attention to detail was amazing. It really made our time at the hotel seem like an extension of our time in the park. 11 November 2014
Rated 5.0 out of 5.0 by Business traveler at a Leisure Hotel I have stayed at this hotel at least once every spring and fall since 2007 and have loved the experience. Walking distance to downtown Disney makes for a nice way to end a long day of work and feel like a kid again. The property has a great restaurant on site with a few local beers for when I want to say on site and get work done outside by the pool area. Overall I highly recommend for business travel as much as leisure time! 10 November 2014
Rated 4.0 out of 5.0 by Family Holiday We recently had 2 rooms here for our family's first trip to Disneyland and it was fantastic. The hotel, staff and location were fantastic. We were only about a 10-15 minute walk to Disneyland and Downtown Disney which was fantastic and convenient. The rooms were clean and comfortable. The restaurant was surprisingly good and the breakfast buffet kept the kids entertained all meal. I would highly recommend this as a great place to stay when visiting Disneyland. 05 November 2014
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