Rated 4.2 out of 5 by 674
Rated 5.0 out of 5.0 by moosiesmom Nice place close to Disneyland
I was really happy with my stay. Close to Disneyland, beds comfortable. Staff was very pleasant. The walk to the parks was easy altho there was bus service also available.
May 21, 2015
Rated 2.0 out of 5.0 by Shonis Undate worn carpet by bathroom.
I would like to see more updated rooms in the near future. The lobby, dining areas are very pleasant.. The staff is courteous. But like I mentioned before, a few upgrades in the rooms should be mandatory!!
I was very lucky not to have gotten hurt by my toe getting stuck in the old carpet. and almost falling on my face!!
May 20, 2015
Rated 3.0 out of 5.0 by coffeesnob dont stay here
this hotel is well passed its use by date, there are other IHG properties close by that if I had my time over I would choose in place of this one. it claims to be a block from Disney which is in one respect true. but it still is a very long walk to the gate. and this is no advantage to the next closest place.
May 19, 2015
Rated 4.0 out of 5.0 by redlizzie Funny family suite layout
In terms of location and value, this hotel was perfect for visiting Disney and participating in their Tink half marathon. We booked a family suite since it was my family and a friend. The bathroom was located INSIDE the children's room. This made keeping my little one asleep very hard on race morning and the friend felt weird coming in to do her morning routine. The room would be improved with common room access to the bathroom.
Only took us 10 minutes to walk to Downtown Disney so we had no problem getting to and from the park. Everyone found the beds comfortable.
May 15, 2015
Rated 5.0 out of 5.0 by Customer515 Great customer service
The staff in this hotel was so friendly and helpful! Even the restaurant staff was great.
May 14, 2015
Rated 5.0 out of 5.0 by joe5/06/2015 excellent hotel to stay at
this is an excellent hotel to stay with your family they have themed rooms that are excellent for little kids it is also very close to Disneyland and Downtown Disney which is very convenient.
May 13, 2015
Rated 5.0 out of 5.0 by cai1 Great service
I had a great stay for work/pleasure. Michael at the front desk was the BEST. Very helpful at check in and then after one night I wanted to change room to a bigger one and he took care of everything. I only stay at Holiday Inn family of hotels often for work and this service was better than the good service I get at the others. Jose in the restaurant/bar was A+.
Great week of work and also able to take my granddaughter to Disneyland. Great job!!!!!!!!!!!!
May 13, 2015
Rated 5.0 out of 5.0 by Kimmy62 A perfect stay
Everything about my stay was wonderful. Checking in was easy and the staff made me feel welcome. The room was exactly as I had envisioned. Everything was clean and ready for a new visitor. I was allowed privacy (I normally don't have housekeeping come through during my stay) but when I needed fresh towels and a quick room refresh, the house keeping service was friendly and fast. The in-hotel restaurant, Onyx. was fantastic for breakfast and great for dinner (lots of choices). Checking out was perfect as well... I had to leave a day earlier than originally expected, and the staff was great about getting my out and adjusting my bill.
I will be returning to this hotel any time I choose to visit Disneyland. It's a perfect distance to walk to Downtown Disney if you are in reasonable shape.
May 12, 2015