Rated 4.1 out of 5 by 412
Rated 4.0 out of 5.0 by JamEnglishQueen Staff are second to none!!
I had the pleasure of staying at the hotel for what was supposed to be a vacation, but turned into a work away from home. The staff were extremely accommodating and wen above and beyond for not only me, but also for every guest I observed them having contact with, at any time.
Despite some aesthetic issues (they are currently renovating); I anticipate that the appearance of rooms, once complete, will be just a beautiful as the service received.
Kym and Luis (although everyone was exceptional) stick out in my mind because I encountered a work related mishap, and they worked diligently to resolve the business office blunder.
I have already communicated to my co-workers and friends that should they find themselves in Anaheim, they absolutely must stay at this location.
August 25, 2015
Rated 5.0 out of 5.0 by 76rick My stay
EXCELLANT HOTEL OVERALL. The biggest downside was doing this review. The hotel was great
August 24, 2015
Rated 5.0 out of 5.0 by pmborn Outstanding
This property was absolutely outstanding. The only suggestion I would make for improvement is in the food/beverage dept. Either offer a complimentary quality continental breakfast service like most hotels today or a proper full service restaurant. Otherwise this hotel was outstanding in every respect.
August 24, 2015
Rated 5.0 out of 5.0 by Radillo Excellent for the price an location
Close to Disney Parks and it is an excellent Holiday Inn
Swiming pool is really good
Good Elevators Condition (quiet and fast)
Clean carpets (not smelly)
Stable water temperature (no variations with pressure)
Internet was Slow (maybe they can fix that soon)
August 24, 2015
Rated 5.0 out of 5.0 by JimMK My last stay in Anaheim
Had a terrific stay at the Holiday Inn Anaheim Resort! This Hotel has always been good to me. Very nice enviornment, quiet, nice rooms and facilities, plus a great restaurant. Loved it and I'll keep going back.
August 23, 2015
Rated 4.0 out of 5.0 by jugenddad Disneyland Stay
Clean hotel, reasonable prices, good value. I would stay here again.
Con - no free breakfast like their partner hotel, Staybridge Suites, which shares the swimming pool.
August 21, 2015
Rated 3.0 out of 5.0 by Gunu Perfect location for Disneyland trip!!!
I was there for my birthday, this is a perfect location for people who don't want to drive to Disneyland. Fairly, quiet room! Shuttle bus stop is right at the hotel AWESOME!!!
I might sound rude but honestly, FD staff experience wasn't pleasant. They need to be cheerful and love their job. Due to flight delay, we arrived at the hotel very late; the night auditor seemed to be annoyed by late c/in. Although, I didn't expected any special treatment, I expected some pleasant c/in experience. Moreover, on our c/o day, I call the FD and ask for late c/o, the agent told me there is no late c/o available. All the late c/o slot has been filled up therefore, she extended my c/o till 12:30pm. This is a full service hotel and I wasn't offered any c/in or c/o help? Sorry! I didn't see any bellman.
August 20, 2015
Rated 2.0 out of 5.0 by Tahoeme Poor Excuse for a Suite
Booked a suite at full price for my 27th wedding anniversary. Room was a poor excuse for a suite. It was nothing more than a regular size room with a partition built around one of the sleeping areas. Outside our second story window was what appeared to be exhaust for the restaurant blocking the whole window and noisy all night. The bed is rock hard and very uncomfortable. Wall paper was pealing away from the walls.
The hotel property was quite pleasant with a lovely shared pool area with the neighboring hotel. The pool also had a staffed poolside bar.
Staff was very pleasant with exceptional customer service skills. It is a shame Holiday Inn handicaps their quality staff by providing such a shoddy product for sale.
August 19, 2015