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Rated 4.2 out of 5 by 472 reviewers.
Rated 5.0 out of 5.0 by Great service by all I travel to your Hotel, to meet up with a group of Friends from all over the country, There was over a hundred of us. The employees were friendly, and great. Always helpful, and never minded all the questions we asked. Although this place won my heart when they served homemade potato chips. July 27, 2015
Rated 4.0 out of 5.0 by DC IHG People at front desk were helpful, no free water in the room, A/C makes a lot of noise July 25, 2015
Rated 5.0 out of 5.0 by Great service and clean room. The room was very clean. Service was wonderful. I asked for a wake up call and I received it promptly. The shuttle bus ran promptly. July 22, 2015
Rated 5.0 out of 5.0 by Exceptional Staff Good clean and comfortable hotel. Very convenient to the airport. Well managed with a truly outstanding staff - from front desk to restaurant, bar, and houskeeping. July 22, 2015
Rated 5.0 out of 5.0 by great job great job and serve and will come back great job and serve and will come back great job and serve and will come back July 22, 2015
Rated 3.0 out of 5.0 by 11th Floor is not Good Do not book a room on the 11th floor. We stayed during the month of July and the room would not cool. The ceiling always remained extremely warm, all the cool air started about chest high and below. We had the A/C up as high it would go but the room never really cooled. We have stayed here before and the location is great and security is pretty good. There is a street within walking distance that has several boutique type restaurants. Everything from Mexican to Thai to Moroccan. Our favorite is Taj of India. The staff at the hotel is wonderful, beds are comfy but the room is a bit small. If need be, I will stay at this hotel again due to location, safety and the staff. I will just book a lower level room. July 22, 2015
Rated 5.0 out of 5.0 by awesome customer service excellent rooms, clean property, great food, awesome shuttle service. we greatly enjoyed it. price was worth it for the IHG experience! July 21, 2015
Rated 2.0 out of 5.0 by Convenient to airport Upon landing at Reagan National Airport I immediately called the hotel to ask for the free shuttle to pick me up. I was told it would be there in 15 minutes. I waited outside in extreme heat at the designated pickup spot for 1/2 an hour. I called the hotel again and was told that the driver "must have forgot". The staff person gave me the option of waiting another 15 minutes or taking a taxi which the hotel would pay for. I took the taxi. July 19, 2015
  • 2015-07-29T10:40:33.665-05:00
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