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Rated 4.1 out of 5 by 449 reviewers.
Rated 4.0 out of 5.0 by Great Stay The hotel is in a good spot within walking distance to Crystal City and a short commute to The Pentagon. Rooms are standard for a Holiday Inn. The price for parking is excessive and should be free to guests. I would stay at this hotel again. July 1, 2015
Rated 2.0 out of 5.0 by Unimpressed I experienced a number of issues during my stay at this hotel. The door to my room stuck, to the extent that I got a bruise on my arm from having to push it so hard to get it to open each time. I informed the front desk of this issue but no one assisted me with it. The bathroom was dirty. The air conditioner made a loud and annoying noise when it was on, so I had a lot of trouble sleeping. Really the only thing that I found good about this hotel was their shuttle service. I was able to get a ride to and from the airport, as well as to the metro station and some restaurants while I was there, which was all complimentary (aside from tips). So that was really nice and helpful. But the other things were such a disappointment that I will not be staying at this hotel again. June 30, 2015
Rated 5.0 out of 5.0 by Great Service The service at the Crystal City Holiday Inn was absolutely wonderful. The shuttle service and the friendly drivers were outstanding. The Breakfast Staff was excellent and the service in O'Malley's Pub was second to none. The front desk staff were extremely friendly, courteous, and respectful. The housekeeping staff was exemplary. I cannot say enough good things about our 7 day, 6 day staff at the Holiday Inn in Crystal City. Bravo! Well done! A standing ovation from visitors from Prescott, Wisconsin. June 29, 2015
Rated 4.0 out of 5.0 by Great shuttle and driver, clean hotel and rooms This hotel was in a great location and the shuttle and driver were fantastic. The breakfast restaurant was bright and cheery, and the food was good and service was friendly and pleasant. It would have been a nicer stay if there would have been a refrigerator and/or microwave in the room. June 29, 2015
Rated 4.0 out of 5.0 by Comfortable bed with outstanding shuttle service. Good overall stay. Staff was super supportive. Bathroom could use refurbishing. June 28, 2015
Rated 1.0 out of 5.0 by Never stay here again The first experience with this hotel will be the last. the staff is rude and obnoxious. The shuttle drivers never on a schedule. parking is atrocious. the garage is unacceptable. we went to the onsite restaurant to find no tables available. those that had no patrons were filthy. the staff on the floor did not acknowledge your existence. supposedly this hotel has been recently renovated. if this is so, should ask for money back. June 26, 2015
Rated 5.0 out of 5.0 by Convenience The location to everything, airport, downtown, old town Alexander is why i like to stay there. the restaurant has a good selection and the food is prepared well. June 22, 2015
Rated 5.0 out of 5.0 by Great!! My stay was fantastic overall. My first stay in D.C. and the hotel met and exceeded all of my needs. June 22, 2015
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