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Rated 4.1 out of 5 by 373 reviewers.
Rated 5.0 out of 5.0 Excellent location and staff I booked two rooms for a one night stay prior to traveling. The rate was extremely competitive- but the bonus was the park and fly rate- better than many others in area. Rooms adequate and comfy- not fancy but met our expectations. The kindness of the young lady working the front desk was what sold me, she was well informed, sweet and on duty till 3pm promising to make sure my elderly parents were taken care of- prior to my arrival. The entire staff was friendly and even after our return a week later- they offered to help find our car( we forgot where we parked it) We were able to park the car for a week at a minimum fee for the area and get the shuttle to airport in the morning. EXCELLENT customer service. 27 February 2015
Rated 3.0 out of 5.0 by visiting DC I generally stay in Pentagon/Crystal City when I visit DC. I've stayed at Holiday Inn's before but this was a little different. The rooms were dark and the bathroom was grudge and grimey, out dated. The beds and pillows were flat and not comfortable. The lobby staff was abrupt, the security guard was just plain rude and the maids didn't understand english. Overall the best part of this stay was the fitness center. I will not be staying again, at least not this particular hotel. 25 February 2015
Rated 4.0 out of 5.0 by Good quality, comfortable stay This hotel was very comfortable and convenient to the airport. The shuttle service was timely and was much easier than having to take the metro to and from the airport. The room was very comfortable and clean. The restaurant where we had breakfast was also quite good; a bit pricier than I thought they should be, but not a big deal for me. All in all, a good place to stay if you want airport convenience. 23 February 2015
Rated 5.0 out of 5.0 by Great Sleep and Excellent Service Arriving late from the airport, the staff was helpful in getting things done with little effort to get to the room. Quiet and absolutely peaceful night 23 February 2015
Rated 5.0 out of 5.0 by Great location The hotel has a great location near the National Airport. The facilities good. The staff was excellent and hard working. The food at the restaurant was fair. 23 February 2015
Rated 4.0 out of 5.0 by Convenient to airport, comfortable Very comfortable beds and great shuttle service to airport. No microwave in room but one is available in the lobby. No refrigerator in room or lobby. The staff were mostly very friendly. The shuttle driver was especially nice and helpful as he navigated snow and ice covered roads due the bad snow storm. I would definitely stay there again if I have concerns about getting a flight out of Reagan National airport. 20 February 2015
Rated 4.0 out of 5.0 by Convenient to neighborhood restaurants in Chrystal City It was within walking distance to the local restaurants and convenience stores as well as my meeting location. 17 February 2015
Rated 3.0 out of 5.0 by Nice Rooms Rooms were clean and well maintained. Staff could have been more friendly though. 16 February 2015
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