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Rated 4.3 out of 5 by 213 reviewers.
Rated 5.0 out of 5.0 by Bed needs changing The Room was wonderful and big, but the bed, a king, was not as good as I had thought. Overall, the room and experience was wonderful. 24 September 2014
Rated 5.0 out of 5.0 by Excellence in customer service and comfort Clean rooms and up to date. Helpful staff from the front desk, shuttle driver to the floor attendant. I will return when in VA again. 22 September 2014
Rated 4.0 out of 5.0 by Reasonable for Arlington Always clean and conveniently located. The staff is friendly and happy to assist if needed. 21 September 2014
Rated 5.0 out of 5.0 by Excellent staff All of the staff were friendly and helpful. Shuttle was convenient and efficient. Desk clerks were always smiling and very helpful/ 18 September 2014
Rated 5.0 out of 5.0 by Great Stay No complaints, had everything I was looking for, easy to get to, friendly staff, close to everything in Ballston. 18 September 2014
Rated 5.0 out of 5.0 by good experience the stay was enjoyable. staff was nice and there if any questions needed to be answered. room was nice and clean. 17 September 2014
Rated 4.0 out of 5.0 by Holiday Inn Miss the personal pot of coffee. Breakfast was not the usual nice buffet. Switch to canned options from the café is not as nice as the full breakfast used to be. 15 September 2014
Rated 3.0 out of 5.0 by A/C messed up The first room I was given was 77 degrees when I checked in, I turned the ac down and left for 2 hours. When I returned still 77, called front desk and asked for a different room which they gave me. The second room was 74, ac worked but if you didn't move around ever 15 min it won't come on. The repair guy said it was off when I entered and so I figured it would get better, nope in the middle of the night 74, I never was able to get it below 73. Ac is on a sensor and all they want is to save money. The gate to leave leave was also broke for 2 days. The good at the bar is great and so is the bartender. Also the manager never called me back after I called and left a message. Ended up moving to a different hotel in the area. 14 September 2014
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