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Rated 4.2 out of 5 by 754 reviewers.
Rated 5.0 out of 5.0 by Great stay! Excellent location + friendly staff + free parking = staying here again next time Hotel was only a block from Rosslyn Metro Station for easy access to D.C. and directly across from Georgetown, just a short walk over the Key Bridge. 05 August 2013
Rated 3.0 out of 5.0 by Descent Hotel, Nothing Special I usually am very fond of Holiday Inn hotels. Most of the time the overall hotel, service, amenities, and rooms are extremely nice. This hotel was just ok. The rooms were kinda old and outdated and didn't feel like the typical Holiday Inn room. The service from the front desk and the restaurant was top-notch and they both accommodated my requests. 05 August 2013
Rated 4.0 out of 5.0 by Bad service at breakfast crew This hotel location , and receptionist was good, but I am so disappoint with breakfast crew, they rude and not show service like regular holiday inn standard. That's the reason why we are not take breakfast at second day. 03 August 2013
Rated 5.0 out of 5.0 by Excellent Location This is a great property if you are looking for easy entry to Metro. Nice comfortable bed and very friendly staff. If you want a very quite room do not ask for room overlooking Georgetown and waterfront. The view is fantastic but street noise may be a problem for light sleepers. Very good breakfast buffet. 03 August 2013
Rated 5.0 out of 5.0 by Wonderful service, great price for the area We stayed at this hotel for 4 nights. We were pleasantly surprised. The room was comfortable, anything we asked for, such as roll away bed, to refridgerator, to extra towels and coffee, were brought to our room immediately.. The service was great at the front desk, each person on any given day or time, was very helpful and knowledgeable. We made a good choice, and would recommend this hotel to others. The restaurant staff and food was very good, and the morning buffet was excellent, we all ate more than we needed, but we were on vacation. We were close to the Metro and found it very easy to get to, and again your staff was very helpful with explaining where we needed to go. Also we booked an evening tour of the city, our driver John, was wonderful and pointed out and dropped us at several sites we hadn't seen yet, beautiful city at night. Thanks again, you helped in making this a memorable trip with our grandchildren. 03 August 2013
Rated 5.0 out of 5.0 by Personnel Everyone was very professional from the front desk to the waiter staff. we found the accommodations clean and adequate for our stay We will definitely book the Holiday Inn again! 02 August 2013
Rated 5.0 out of 5.0 by Pleasant Room and Professional Staff This is the latest of my many stays at the Key Bridge/Rosslyn Holiday Inn and I have never been disappointed by the accommodations and professionalism of the staff members. It is always a pleasure to come back here. 31 July 2013
Rated 2.0 out of 5.0 by Downhill Slide This was my fifth, and hopefully last visit to the Holiday Inn Rosslyn, Key Bridge. This place has gone downhill. Not sure if they plan to refresh it anytime soon, but it desperately needs some TLC. The breakfast is awesome. Everything else is just old and dated. The location is good, as it is located right near the Rosslyn Metro Station, but not much else around except office buildings. If you're looking for a place for your family to sleep while you visit the DC sites, at a reasonable price, this fits the bill. If you're trying to get work done, keep looking. The lack of electrical outlets is a major concern to me. If you need to run a laptop while charging other devices, be sure to bring your own multiple outlet adapters. Oh, and if you ask for a refrigerator, they will tell you that Richard will bring you one. But Richard will never show up! 29 July 2013
Rated 3.0 out of 5.0 by Holiday Inn Rosslyn This hotel is in an ideal location for exploring Washington DC and Virginia, with good transport facilities (Metro and Bus) in the vicinity. However, our group was not greeted as Priority Club members and although we received complimentary newspapers there was no complimentary water, supplied at most other Holiday Inns. We took the breakfast inclusive option when we booked and the breakfast was well stocked, however, the staff were sullen and unfriendly and only approached us to request a tip, which seemed the most important part of their role! This put us off using the restaurant in the evening. The Government Tax had risen by 3% just prior to our arrival, however, we were not informed that our bill would be $30 USD higher than our original booking. Overall our stay was comfortable if a bit on the pricy side. 29 July 2013
Rated 4.0 out of 5.0 by Great location and value My family and I arrived after midnight because of a plane delay and our check in was fast and efficient but the attitude of the people at front desk was a little bit rude. My experience with Holiday Inn always has been outstanding. Beside of this, the hotel has very good service and is located very close to Rosslyn Station. The crew of the restaurant was very polite. We enjoyed our visit. 29 July 2013
Rated 2.0 out of 5.0 by Great value and location, but dated property Went to DC for weekend and chose this hotel because of inexpensive rate and close proximity to DC and subway line only a block away. Unfortunately there were three issues that disappointed us about this property. First, after arriving at our 16th floor room, we went to the pool. When we returned water was dripping from the drop ceiling on to the nightstand. Upon calling the front desk, I was told an engineer would be up to our room in 5 minutes. Ten minutes later parts of the ceiling tile were starting to fall from the wet ceiling onto the floor. I called the front desk again and informed and updated them about the ceiling and that we would no longer be able to stay in this room. I was told an engineer was on his way and that there were no other rooms in the hotel. After another ten minutes after the ceiling tile continued to collapse, my wife had to go to down to the front desk and it was only at the potential of my wife making a scene in the front lobby were we told that another room was available to us. We were fortunately not to have our dinner plans ruined by this problem and the front desk's delay in resolving it. Second, in our new room, the bathtub did not drain promptly. Not a major problem, but I do not enjoy taking a shower in 3 inches of water. Third, we attended breakfast at the 17th floor restaurant. Breakfast was not included in our rate, but we had received a discount coupon for a free meal and had two kids with us, who are suppose to eat for free. Another family of four was also with us and also had two kids and a coupon. Our bill for 8 of us came to over $160, but we were informed by the wait staff that we would just have to pay the 18% gratuity, which we did. It is unclear from this interaction whether the wait staff had actually given us some kind of deal or whether this was all an attempt to generate a larger gratuity at the expense of the hotel and the customer. I would probably stay at this hotel again, but just keep in mind what I am paying for. 28 July 2013
Rated 5.0 out of 5.0 by Family reunion at Key Bridge HI Clean, ,comfortable and conveniently located.. Family members from a dozen states enjoyed the hotel facilities and the and the close proximity to Washington, The Saturday night dinner on the 17th floor was expertly presented and the food was outstanding. the pool and free parking were two enjoyable benefits! 26 July 2013
Rated 4.0 out of 5.0 by HIEP Rossly experience Excelent location of the Hotel to visit Washington downtown, the Mall and Georgetown. Very clean room, with a nice view to The Potomac River and Georgetown. To improve the restaurant menu and to offer vegetables and/or a more variety of fruits for the breakfast. An excellent view from the restaurant located at the 17th floor of the building. 26 July 2013
Rated 5.0 out of 5.0 by Location The location was perfect. We were able to just leave the car parked in the garage and take the Metro into Washington everyday. My daughters and I felt very safe riding the metro and walking back and forth from the hotel to the metro station which was about a block away. Would definitely stay here again and would recommend this hotel to anyone looking to visit Washington. 26 July 2013
Rated 5.0 out of 5.0 by july 2013 We had a wonderful stay here there was only one disappointment and that was the breakfast staff they didn't seem very happy but were keen to give you the folder to put your gratuities in , and clear your table before you finished eating , other than that one of the best places we've stayed in 24 July 2013
Rated 4.0 out of 5.0 by Great location for getting into D.C.mall ,etc. Easy access to sights in/around D.C./Georgetown area 24 July 2013
Rated 5.0 out of 5.0 by Convenient to DC at an Excellent Value We wanted to visit DC but the price of hotels was insane, and most added a hefty additional charge to park! Then we found Holiday Inn Rosslyn - very close to the metro, 100% free parking, plenty of nearby restaurants, clean rooms, pool, friendly staff - all for a very reasonable price! Our vacation was frugal and fun. I felt like we got a lot for our money here. 24 July 2013
Rated 5.0 out of 5.0 by Awesome Service We took a night tour that left from the hotel and Don (was also bellman at the hotel) was awesome. He was on duty the next day after and we stopped to chat and to find things near by and he offered to take us. He was outstanding, went above and beyond. Thanks!!! 23 July 2013
Rated 4.0 out of 5.0 by great view to Georgetown good located, Close to Georgetown, Close to the Metro and so easy travelling to the Mall 23 July 2013
Rated 4.0 out of 5.0 by Beautiful Room! Bed Very Comfortable! We were on the 12th floor and we had an amazing view. Room very spacious, comfortable and clean. Staff was very helpful. I also enjoyed the convenience of the business center. Very close to Metro about a block to go into DC We had breakfast every morning at Vantage Point Restaurant which was very convenient on 17th floor. One breakfast was free and the other 1/2 price. Breakfast was good except it was the same thing everyday. Would have been nice if one thing was changed on menu per day. My husband would have really likes if there were a few pastries. Also had dinner at restaurant one night which was good. They also have within walking distance some fast food places - Mcdonalds, Chipoltes, Cosi Quiznos, etc. We had a wonderful stay at hotel and a great time in DC. Easy off on I-66 to hotel and getting to I-395 going home was a breeze. Very convenient. I would definitely stay here again. 20 July 2013
Rated 4.0 out of 5.0 by Thanks to the staff on the 11th floor and sales staff! We had booked 3 rooms for my daughter's wedding (in addition to many more for family and guests). When we got there, we had been told they only had 2 rooms for us, each with one bed in it. Because they were fully booked they couldn't get us another room, but did switch us to a room with 2 beds. That was still a problem because we needed the additional room the next day for wedding prep with the hairdresser and make-up people. I was able to get a small conference room that we could use the next day thanks to the very kind and efficient women in the Sales Office. They found us space at a discounted rate. In the end we didn't need the conference room because later that day I asked the front desk people to check one more time for our reservation and they found they had the 3rd room reserved for us after all. Baffling! The housekeeping staff that worked on the 11th floor on 7/11-7/13 were great! We were constantly running between the 3 rooms getting dressed, taking pictures, etc. and they were very patient and cleaned around our schedule. That was very much appreciated! Overall, what started off as stressful ending up being very good! 19 July 2013
Rated 4.0 out of 5.0 by Nice stay close to metro Stayed 6 nights on recent sightseeing DC trip. Close to metro, clean room, good air conditioner for hot summer days! They offered free breakfast for me since I was a Reward Club Member, but never tried it out. Free parking & Internet huge plus! 17 July 2013
Rated 5.0 out of 5.0 by Our Go To Hotel in DC Right at the Rosslyn Metro stop and across the Key Bridge from Georgetown. Free parking, and an overall good experience. We stay here whenever we get to DC. The breakfast buffet is on the top floor and is sort of unwieldy to use, not a quick in and out. 16 July 2013
Rated 5.0 out of 5.0 by 5 min to metro and free parking We spent 5 nights here and were very satisfied, breakfast buffet was excellent , had dinner there one night and it to was excellent and very good value. The free parking and very close proximity to the metro was a real plus. Easy access from major hwys. and the staff were all great and seemed to really enjoy there jobs, always willing to help with directions. Only 20 min. walk across bridge to Georgetown and great restaurants, really enjoyed the Old Glory BBQ on M street. 16 July 2013
Rated 5.0 out of 5.0 by Holiday Inn Rosslyn Key Bridge How many hotels can you find within walking distance of everything you cound possibly need including the D.C. metro? Well this Holiday Inn fits the bill and the rooms have balconies too. We spent a week here and saved over 100.00 because the parking is secure indoors and free ( yes you heard that right .....FREE ) Safe secure area, great staff, and if you score a room on a higher floor facing the river, you have a pretty neat view of Georgetown and the areas around it. Its a 20 minute metro ride to the Smithsonian and I'm pretty certain that when heading down to the metro stop you will ride the longest escilator you have ever seen. ( thats worth seeing in itself ) !!!!!! Have fun - we did.... Harry from Ohio 15 July 2013
Rated 1.0 out of 5.0 by still waiting for management to get back to me suppose to have free breakfast ....did not happen system was down so no one could correct bill while I was there. I do not understand that if the system was down, how could the charges be put on my bill but then not have the ability to credit those same charges bill was suppose to be e mailed to me, had to call to get e mail some how extra breakfast was charged to the room. manager matt was suppose to issue a credit my charge card. no credit has been done yet. I emailed customer service and have not received any response yet. used both "customer care" and "contact us". next it is file a complaint with credit card 15 July 2013
Rated 4.0 out of 5.0 by Great Location/Price I chose this hotel because of it's location. It is really close to everything without being directly in downtown DC. Everything was great. The elevators were a little slow, but service was wonderful. Will definitely stay again. 15 July 2013
Rated 2.0 out of 5.0 by slow service I made a reservation for 5 in a suite, but when we checked in with 5 people, we were in a room with 2 double beds. We were told they didn't have rooms with sofa beds and we would get a roll away. We waited almost 2 hours for the roll away, only to call to find out there were none available. They would try to move us to a suite in the am, so now they had suites. But didn't really care that our 18 yr. old daughter had to sleep in a chair. They were happy to provide sheets/blankets. GREAT! They did comp us breakfast the next morning. When we inquired the next am to make sure we would get a roll away, no one knew anything and their computers were down. They said they would make sure to take care of it while we were gone, which they did. Also had to beg to get enough towels for 5 people. And the bathroom had hair in it. It was not a comfortable situation, 5 people in a standard room for 3 days. While they did recifty the problem, it didn't start our vacation out on a great note. 13 July 2013
Rated 5.0 out of 5.0 by Would recommend to anyone The Holiday Inn Rosslyn is a great value at a great location. It is much less expensive than any comparable hotel across the river and, with easy and quick access to a Metro station, you can get to any location in DC without worrying about taking your car and parking. And, after a day in the city, enjoy a drink or a meal in the restaurant on the 17th floor with a great view of the Potomac, Key Bridge and Georgetown. 13 July 2013
Rated 4.0 out of 5.0 by Comfortable hotel in Arlington, VA Staff we encountered very friendly, helpful & courteous; We were upgraded to a suite as we were given a key to someone else's room when we checked in. We also got free breakfast for the family. The restaurant has an awesome view of DC, highly recommended to try the breakfast here & enjoy the view on the 17th floor. This is an older property, however internet access was complimentary , fast & efficient. I would definitely stay here again. 13 July 2013
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