Rated 4.3 out of 5 by 298
Rated 5.0 out of 5.0 by PP4218 Overall excellent Hotel
A well-sited, clean, well staffed hotel. Fully enjoyed our 2-day stay - food and drinks very good and at reasonable prices; rooms clean, well kept and comfortable; all staff we encountered were well turned out, cheerful and extremely polite and helpful.
15 April 2015
Rated 4.0 out of 5.0 by Makk1 Short Ashford Stay
Good hotel for a one night stopover before a Eurotunnel crossing.
14 April 2015
Rated 4.0 out of 5.0 by CarolineDBC Great stay
A group of us stayed here for a get-together and after our initial mess, getting completely lost after TomTom told us this hotel was ON the motorway (nothing to do with the hotel itself), we finally found our way and parked in the large car park which had ample room for plenty of cars.
The room was clean and comfortable and we had a nice meal in the evening in the hotels own restaurant - the food was good and everyone in our party seemed to enjoy their choices. We spent time catching up in the bar area which is also a nice place to relax and chat, and the breakfast was also good and standard for this type of hotel.
The one thing that stood out however, was the great customer service. All the staff were helpful and friendly from the moment we walked in, and this is what would bring us back here again if we need to stay in this area. We had a little problem in the room but this was sorted immediately by the very helpful Manager. Thanks to the team, we had a great stay and would be happy to recommend this place to friends and family.
13 April 2015
Rated 5.0 out of 5.0 by blanhe2 nice hotel
Overall a great hotel. Bit close to the motorway, so can't open a window for fresh air due to the noise. Only 'snag' was that the internet code was not working anymore the following morning.
10 April 2015
Rated 4.0 out of 5.0 by wampy Room service
Room service should be available later on at night. After work it takes a long time for me to unwind and I don't eat until late
09 April 2015
Rated 5.0 out of 5.0 by Jones GA Xlent
Great accommodation, food and service - no issues received during our stay. Will recommend to all.
08 April 2015
Rated 4.0 out of 5.0 by MartinL-L Kids don't always eat free
Disappointing to find that on our third stay here, the hotel has implemented a ruling that kids don't eat free if ordering from the room service menu. Given that our two young sons normally go to bed around the time that the restaurant opens at 6.30pm, we had no option but to use room service and paid for them to eat.
Otherwise, a great stay as usual, albeit why doesn't the family room have a bigger table and more chairs in order to accommodate a family evening meal?
05 April 2015
Rated 5.0 out of 5.0 by mickey boy great breakfast
clean hotel quiet hotel we came to relax had a good mini break good to visit old haunts good nights sleep, great breakfast set up for a good trip home
04 April 2015