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Rated 4.1 out of 5 by 184 reviewers.
Rated 5.0 out of 5.0 by Great hotel for the money Friendly staff with attention to needs. Will stay here again. 27 August 2014
Rated 5.0 out of 5.0 by 出行方便, 由于商务出差一直在这家酒店入住。员工保持了Atlanta一贯的热情好客,都很和善会努力积极帮助解决问题。 酒店的shuttle bus非常方便,基本是随叫随到大大方便了没有车子的住户。同时到周边的餐厅,商场都很近。非常方便。 房间地毯不够干净,部分洗浴设备有些老化。 食物过咸比较头痛。还有就是酒店空调不太方便调节,非常非常冷。特别是会议室。 27 August 2014
Rated 5.0 out of 5.0 by Good Service Enjoyable stay, Clean hotel, friendly staff. Old food menu was much better than their limited menu now. Enjoyable stay for work. 26 August 2014
Rated 1.0 out of 5.0 by Doesn't deserve top 10 status As you walk in they have a TV that boasts top10 in all of Atlantis restaurants. . . Well not while I was there. Stayed for 3 nights. Room wasn't made up on Thursday at all. So on returning I went down to ask for coffee/towels. I waited 15 minutes while 2 members of staff checked in just 2 guests and then after I've waited 15 minutes. One of them walks off. 6 people in line at this point. The other answers the phone. WELL EXCUSE ME. THE PHONE HADN'T RUNG ONCE THE ENTIRE TIME. PHONE WAIT TIME 5 SECONDS. MY WAIT TIME. 15 MINUTES. I gave up. Went to the bar. Waited for the line to die down. Went back and asked for coffee/ towels etc. They never came. Poor service. Poor standards. And for goodness sake learn how to prioritize your guests. 25 August 2014
Rated 5.0 out of 5.0 by Wonderful Experience! My guest room was well appointed, clean and the bed was very comfortable. The entire hotel is very clean and the staff was very friendly. This was an excellent experience - I will stay here again when I return to the Atlanta area. 23 August 2014
Rated 5.0 out of 5.0 by Great Hotel We stay here once every six months when we travel to the area for surgery follow ups and this is the hotel of choice. They always accomodate my first floor preference and the staff is awesome! 22 August 2014
Rated 1.0 out of 5.0 by MOULD.... I WAS VERY SURPRISED WITH THIS PROPERTY, WHILE CHECK IN WAS THE NORM I WAS PLACED IN A CORNER ROOM NEXT TO THE ELEVATOR ( MAYBE THIS WAS BECAUSE OF THE IHG DISCOUNTED RATE), SINCE I TOO WORK IN HOTELS I DIDN'T LET THAT BOTHER ME, BUT WHAT DID BOTHER ME ON MY 2ND NIGHT I ORDERED A SANDWICH FOR DINNER AND AFTER EATING HALF MY SANDWICH I SAW MOULD ON THE OTHER HALF... MOULD ON MY SANDWICH!! WHILE MY SERVER (MAN) WAS APOLOGETIC AND GAVE ME A REFUND WITHOUT ME EVEN ASKING I JUST FIND IT SHOCKING THAT THE KITCHEN DIDN'T NOTICE.... THERE MUST OF BEEN A WHOLE BAG OF MOULDY BUNS. TO TOP IT OFF THE FOLLOWING MORNING WHEN I WOKE UP THERE WERE THESE LITTLE CRITTERS RUNNING ALL OVER THE BATHROOM FLOOR. I MENTIONED IT TO FRONT DESK ON MY WAY OUT AND CAME BACK TO FOLLOW UP AND NO ACTION PLAN WAS IN PLACE. CHANTEL HOWEVER, MOVED MY ROOM AT THAT POINT, "APOLOGIZED" AND WAS VERY SINCERE!! KUDOS TO HER - TOOK CHARGE LIKE A MANAGER WOULD. MAINTENANCE WAS IN THE ROOM IMMEDIATELY AND I WAS ABLE TO SHOW HIM PICTURES OF THE BUGS - HE TOO WAS VERY APOLOGETIC. I'M HAVE BEEN IMPRESSED WITH EVERY IHG PROPERTY I HAVE STAYED WITH TO DATE AND HOPE THAT THIS HOTEL WILL HAVE A GAME PLAN SET TO AVOID THIS ISSUES FROM HAPPENING TO FUTURE GUEST !! 18 August 2014
Rated 5.0 out of 5.0 Very Friendly and Attentive Staff This is one of the nicer holiday inn properties i've stayed at. It is very large and the staff is very nice and friendly. The rooms are clean and the price was fair. I would stay here again. 17 August 2014
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