Rated 3.8 out of 5 by 504
Rated 5.0 out of 5.0 by Chuck232 Great Service and accomodations
Great and convenient downtown Atlanta hotel. I would use this hotel again for business or plesuire.
August 31, 2015
Rated 2.0 out of 5.0 by flbutler fair for one nite
walked into my room only to find the size of it very tiny. Not what I expected from a Holiday Inn. Good thing I only used it to sleep. Bed was not comfortable at all and with the air conditioner turning on and off all night needless to say I didn't get a good nights sleep.
as another guest stated in previous review the front desk in my opinion needs to take a hospitality class. Being an IHG rewards member I would expect some acknowledgment. sign here, initial here is about all I got.
August 31, 2015
Rated 1.0 out of 5.0 by Bummed in Atlanta Hotel rooms in poor condition
Staff was friendly,
Room was in poor condition and poorly stocked, had to make repeated requests for toilet paper, Iron and TV Remote. TV did not work as expected, carpet and walls in poor condition. Breakfast was expensive for what was served.Bed was small and uncomfortable.
August 29, 2015
Rated 2.0 out of 5.0 by smile1234 Decent Hotel, Horrible Staff
This hotel is great for walking to Philips Arena! I read previous reviews on how rude the staff was, but thought how bad could it be.... it's bad! I've had some bad experience in hotels, but this tops it. The actual hotel, valet services, room, bed, etc. were all fine for 1 night's stay... even would have been fine for 2 or 3 nights. But this staff was HORRIBLE! They do not warn you about water back-ups which prevent you from showering, brushing your teeth, using any water. They do not tell you of the $35 charge you'll see pending on your bank account until the full bill amount goes through. They do not tell you that there's a $50 late check-out fee... they just say tell you to "sign here" or "initial here". So, make sure you READ WHAT YOU ARE SIGNING!!!!! If I had not stopped to read the paper first, I would have not known. The only reason I would consider staying here again is because of the super friendly valet staff and the short walk to Philips arena and I felt safe at this hotel.
August 25, 2015
Rated 2.0 out of 5.0 by Kimberly59 Watch out
Hotel does not advertise that 'valet' service for parking comes at a price, $20.00/day. Business center printer did not work. Hot tub did not work. Very outdated and in need of updating. Hotel advertises that valet service is an amenity however you are not given an option at check in time nor told of the extra expense. Staff very friendly but would not recommend t this hotel.
August 23, 2015
Rated 4.0 out of 5.0 by Ms.Kay good service
I had a good stay here clean rooms great service the breakfast was wonderful also the wings was great the only thing i seen was wrong in my room was the vent in the bathroom had not been clean other then that everything was good
August 22, 2015
Rated 3.0 out of 5.0 by P-diddy Mr. Purnell
Bed was not conducive for talk patrons! Some staff members not people friendly
August 20, 2015
Rated 5.0 out of 5.0 by collins66 Comfortable bed and great service.
Great service, and staff great, but still need to upgrade the furniture.
August 20, 2015