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Rated 3.9 out of 5 by 306 reviewers.
Rated 5.0 out of 5.0 by Atlanta Stay I am always pleased to stay at a Holiday Inn, the staff is friendly and courteous, very responsive to my requests. Rooms are clean and comfortable. Coffee is available whenever I need it and I feel safe inside of the hotel. I will continue to stay at the Holiday Inn or Holiday Express because they treat me right! Sarah from SC 22 September 2014
Rated 5.0 out of 5.0 by Hotel Staff, Front Desk and Valet Parking The Hotel Staff and the Front desk personnel was great! The Valet Parking Staff on the other hand was not so great.. They are the first staff or personnel your guest encounter upon their arrival. If they were more friendly, courteous and smiled more, it would make your arrival more pleasant. Also, when your guest leave to go on an outing and then return to the hotel, the Valet Parking staff does not greet, (Good Morning, good afternoon or just plain "Hi or Hello"), instead you get looks, stares and stone faces when you pass them. Please fix!! Thank you so much for the opportunity to share my experience where I think it will count. 19 September 2014
Rated 2.0 out of 5.0 by Great Location - Poor Execution Great location and has great potential. Housekeeping is a serious issue and attention from staff is fragmented and frustrating. I would love to use this hotel for future stays but based on a very dirty room, dusty furniture, lack of ironing board, billing issues, and other frustrations, I am not sure that I will stay again. Shame as the location is great for everything in downtown Atlanta. You have great potential... you need to work on the execution and follow-through. 17 September 2014
Rated 3.0 out of 5.0 by food the location was our need for the aquarium, the hotel was a little pricey for the value but the location and the known name was our reason for staying 16 September 2014
Rated 4.0 out of 5.0 by clean and convenient location the property is in a convenient downtown location and was clean. the staff were pleasant. 13 September 2014
Rated 5.0 out of 5.0 by Great location for tourist attractions I came to Atlanta to celebrate my birthday and visit two main tourist attractions: the Georgia aquarium and World of Coke. This hotel was the perfect location because I was able to walk to both attractions, which definitely helped me save time and money on parking. The front desk and hotel restaurant staff were great- very friendly and knowledgeable about the area. I enjoyed my stay here so much, I will return to this location even if I don't plan on visiting the attractions. 10 September 2014
Rated 4.0 out of 5.0 by Below Average Accomadations When we arrived, the staff were very helpful and friendly. We were promptly checked in but there were no bellmen. Our room was alot smaller than we expected. The carpet was so dirty that my daughter's feet were black from walking on it. The furniture was dusty. The bathroom was very small. We parked in the parking lot next door, which was identified as hotel parking. Because we weren't there to pick up the car at 6:00 a.m, a boot was put on our car which we had to pay $75 to have removed. 10 September 2014
Rated 5.0 out of 5.0 by Perfect location Hotel was in perfect location for event at Phillips Arena and Centennial Park. Area was very safe and well lit. Everyone at the hotel was very friendly, courteous and helpful. Some of the furniture seemed a little old, but other than that I had a very nice stay. 08 September 2014
Rated 5.0 out of 5.0 by Great Stay Stayed at the Holiday Inn for my Labor Day trip to Atlanta For Dragoncon. Great place to stay. Not as Close as being in one of the Host hotels but it's the next best thing. Only one block from one of the host hotels. Great restaurant on property. Walking Distance from the Peachtree MARTA Station. 06 September 2014
Rated 4.0 out of 5.0 by Good option for Dragon Con My friend and I stayed here for Dragon Con 2014. It's really close to the convention, and a lot of con-goers stay here or nearby, so it's a great option. It's much quieter and more relaxing than the con hotels! The hotel itself is pretty good. The staff was mostly very polite and helpful, with the exception of one woman at the front desk who was rather dismissive. The bed was hard. In theory the chair in the room was a pull-out bed, but it was so horrible as to be laughable -- the mattress was about two inches thick and you could feel every spring. No thank you! They didn't have blankets for it, either. Housekeeping was good. The plastic cups and ice bucket liner weren't replaced, but that's a minor thing, obviously. Loved having the refrigerator and microwave! 04 September 2014
Rated 5.0 out of 5.0 by Great location - helpful staff Live north of town and made an overnight escape with wife downtown to relax and ride the big Ferris Wheel. We could see it one block from our hotel room so the location was perfect. Staff was very helpful - there was an A/C issue in our first room and they quickly reassigned us and minimized the inconvenience. 02 September 2014
Rated 4.0 out of 5.0 by Where i needed to be Great location, walking distance to Phillips Arena, Teds Montana Grill, Aquarium, and almost anywhere else you would want to visit. Good bed and water pressure. 01 September 2014
Rated 5.0 out of 5.0 by Customer service I was visiting ATL 8/7-8/11 and I must say the front desk clerks (Ms. Casey & Ms. GiGi) gave extraordinary hospitality. These young ladies were very Pleasant, Polite and Attendant to my needs during my stay. If ever in the ATL, I will definitely stay at you establishment. 29 August 2014
Rated 5.0 out of 5.0 by Small but efficient room. Great location!!! Needed a place to spend the night for an early flight out the next morning. Opted to stay downtown for restaurants and local fare. Plenty to choose from. 29 August 2014
Rated 4.0 out of 5.0 by Stay in Atlanta This hotels location is very good if you are staying downtown Atlanta. 27 August 2014
Rated 2.0 out of 5.0 by Old hotel needs updating If location is what is most important, this is a good choice for being close to Continental Plaza. If you are looking for the traditional Holiday Inn quality normally found in their rooms, this is not you place to stay. Also be aware that there is a $20 per night Valet Parking charge - no free parking that I could find in the area. 26 August 2014
Rated 5.0 out of 5.0 by Staff exellance Staff exceeded all expectations for helpfulness, parts of facility need remodeling but staff is one of best I have ever encountered 25 August 2014
Rated 4.0 out of 5.0 by nice and comfortable! Good price! Good price! Felt safe and was comfortable walking back and forth downtown. Rooms were clean, nice and comfy! Will return! Good value for the $$ 24 August 2014
Rated 4.0 out of 5.0 by This hotel need to be remodeled This hotel need to be remodeled in the worst kind of way. Been staying here for several years and it has needed to be remodeled for years. But they have the greatest staff at this hotel they deserve a better dressed hotel to run. 24 August 2014
Rated 4.0 out of 5.0 by Uncomfortable Bed IHG really needs to invest in new beds. The bed at this hotel was like sleeping in a hole. My wife and I did not get any quality sleep. Plus the be was tiny. 21 August 2014
Rated 4.0 out of 5.0 by Nice stay Everything went as planned. The room was clean and comfortable and the staff was friendly and attentive. 20 August 2014
Rated 5.0 out of 5.0 by Love Atlanta Atlanta was amazing! We walked from our Hotel to the Aquarium! the park was filled with families playing. i've never been treated with such hospitality by an entire community! The hotel was wonderful. My family will return to Atlanta! My 3 year old grandaughter was playing with a little boy on the playground and when she said goodbye, he asked her for a hug. It was so precious! We love you Atlanta! 19 August 2014
Rated 4.0 out of 5.0 by I misplaced an item. The stay in this hotel was adequate, however upon my leave I accidentally left a personal item. I called into the hotel to speak to hotel house keeping management but was redirected over and over in a 4 hour period. It was very difficult reaching this person. 18 August 2014
Rated 5.0 out of 5.0 by Great Experience Great location for events at Philips Arena or Georgia World Center. Walkable for a downtown location. 12 August 2014
Rated 4.0 out of 5.0 by Good Service When I checked in I was greeted immediately and the man that greeted me helped check me in. He thanked me for being a member. The valet helped direct me what to do. I had a very good nights sleep. 12 August 2014
Rated 5.0 out of 5.0 by Surprisingly friendly and competent staff. I'll be staying here again for future business meetings. 12 August 2014
Rated 1.0 out of 5.0 by Not again Called for directions and was made to feel like I was wasting her time. Bathroom had hair all over the floor. Wall paper in hallways falling off the wall. Reserved the room online and was quotes one price and was charged a higher price. 11 August 2014
Rated 5.0 out of 5.0 by Great reception and Farewell Your hotel provided a warm and comfortable environment. The staff and the facility gave way to a very enjoyable evening. The valet service served my families needs above the norm of expectation and the resturant provided a breakfast that made my tummie smile. 11 August 2014
Rated 4.0 out of 5.0 by sehr freundlicher Service, Hotel ok Personal war wirklich sehr freundlich und hilfsbereit! Gebäude und Zimmer etwas veraltet, aber trotzdem komfortabel und gut im Preis-Leistungsverhältnis 11 August 2014
Rated 4.0 out of 5.0 by nice people The staff are real nice and helpful. Having parking and a shuttle bus to get you around would be a nice feature. The business center is nothing special. The staff are real nice. 10 August 2014
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