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Rated 4.0 out of 5 by 165 reviewers.
Rated 4.0 out of 5.0 by Clean room The staff was great from the front desk to the bar tender. 18 February 2015
Rated 5.0 out of 5.0 by Front Desk Staff is Exemplary I do not want to single anyone out by name, but Amanda has done a great job training and managing all of her front-desk staff. They are always glad to see all guests and they make we want to keep coming back again and again. My job in this city is very stressful. When I come "home" after a long and grueling day, they are always a breath of fresh air. Their smiles are genuine and their attitudes are unwaiveringly positive - at all hours. I am proud to call them my "family" away from home. It is always "a great day at Holiday Inn Gordon Highway." Bravo. 16 February 2015
Rated 4.0 out of 5.0 by Comfortable bed and very good service The hotel over all was good on problem encounter was musty room smell. Breakfast and stall excellent. 29 January 2015
Rated 2.0 out of 5.0 by WILL NEVER STAY AGAIN Over all the stay there is not one for family or one that is handicap. They place the handicap in the rear of the motel it is not a hotel. The cost is over priced for the stay the cleaning staff management is great. The house keeping staff needs better training. Mold and mildew in shower and mattress with urine stain is not good at all especially when you are supposed to be changing the liening. Just not some place to be comfortable. 28 January 2015
Rated 5.0 out of 5.0 by reservation and check in I called the motel directly but got someone at a reservation center. I've had bad experiences with third party reservations, so I was concerned that this would be a similar experience. The phone reservationist assured me he worked for Holiday Inn, but it didn't sound like it and I remained dubious, though perhaps I shouldn't have been. Still, I prefer to speak with someone at the facility I'm trying to stay at. When I arrived about midnight, my reservation was ready for me, though I thought the front desk person was a little curt. Perhaps because it was late and she was tired. When I stayed at the same motel a few days later without phoning in a reservation first, the front desk person was much friendlier, and more helpful -- she was able to provide me a 10% discount I was not made aware of the first time around. The motel was great, but I'm a small businessperson, and the high price for a bed is a drawback for me. 25 January 2015
Rated 5.0 out of 5.0 by Nice Hotel This is a great hotel. One of the older ones but kept up, clean, a great restaurant with great food. 17 January 2015
Rated 5.0 out of 5.0 by Hotel or Motel who cares......always a nice stay. I always stay at the Holiday Inn Gordon Hwy when I travel near Augusta. It's one exit from the the Augusta Mall and many good restaurants. The front desk staff always seems to put a smile on my face. It is older but still seems to be in good shape. Most do not like the older motel style with outside entry doors but the pool, courtyard, and magnolia trees are nice. The Gym is better than most as well. Breakfast is the best you will find in a hotel without having to pay 20 bucks for it. I've already booked again for my trip next week. 08 January 2015
Rated 4.0 out of 5.0 by food is great, needs new carpet in room breakfast makes this place a great value over other local hotels. If the breakfast went to bad food they serve at the Hampton I would stop staying here. Love the pool area in the Summer Need business center in a room and out of the hallway. great staff. room carpets are past their prime. dinner menu was a good value. 05 January 2015
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