Rated 3.6 out of 5 by 39
Rated 3.0 out of 5.0 by keith88 Disappointed
I made reservation for the expected quality of rooms and comfort of a Holiday Inn along with the restaurant being in the hotel to eliminate having to find meals outside the hotel.
The room was average with an iron burn in the carpet and a ceiling repair in the bathroom that was patched up and looked terrible. On my last night of my visit when I returned to my room after work I found a leak in the bathroom and water on the floor.
When I called in to the front desk was informed that there was no maintenance available until the morning, but they could move me to another room.
I moved to another room, but am disappointed in my stay and lack of mainenance personnel in the evenings.
24 February 2014
Rated 5.0 out of 5.0 by Bill T always a nice stay
I find myself staying at this Holiday Inn 4 to 6 nights a month - they are always nice and friendly - food is very good and the staff makes you feel welcome. Several options in the area to stay at and I will continue to pick this location over the others.
15 January 2014
Rated 4.0 out of 5.0 by bluebarnswallow comfortale bed. poor internet service.
I liked the staff I met, the bed was comfortable, room was clean. However the internet was poor and this was a business stay. I will be staying in this area pretty regularly from now on and really need faster, more functional internet for work.
15 January 2014
Rated 2.0 out of 5.0 by JMP1858920 Needs work.
I travel for work and stay at many IHG facilities and this was a personal trip and I was very disappionted in the room and was embarrassed having my family with me. I had to fix the toilet in my room when I arrived because it did not work the 1st time we tried to use it. Then when we went down to breakfast I used the restroom off the lobby and it two did not work and need repair.
This is not acceptable when thier are folks standing around the lobby all weekend and no one is doing much of anything and the hotel which is not that old needs some attention to details and some minor maintenance.
06 January 2014
Rated 4.0 out of 5.0 by enbe My Stay
I found the staff to be top-notch and the facility was very good. The restaurant/bar served good fare at great prices and made it very convenient in the Chicago cold temps.
24 December 2013
Rated 1.0 out of 5.0 by Hub67 Not good for buiness
I stayed at this hotel about two months ago and had terrible luck with the internet - was promised a fix was being worked on so I did not write review at that time.
Stayed here again and had the same issues - could not get a good enough internet connection to use the internet. As a business traveler we RELY on good connection speeds ... or we sit in a hotel and can't work.
I would NOT recommend this hotel if you need internet. As far as the rest of the hotel ... it was good. But when you spend 100+ nights on the road for work ... you need internet.
06 December 2013
Rated 4.0 out of 5.0 by GRKirk Attentive staff
Nice hotel, new building, good location, staff was very attentive
25 November 2013
Rated 2.0 out of 5.0 by jd1980 not very satisfied
pool small, cold, water dirty. food in lounge was way overpriced for the quality of food. pictures of facility on internet are deceptive. pool is nothing like what the pictures depict. I am in aurora a lot for training and I will NEVER stay here again
19 November 2013