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Rated 4.0 out of 5 by 123 reviewers.
Rated 2.0 out of 5.0 by Second time is not the charm............... We had a great experience here the first time we stayed so re-booked for our return trip three weeks later. Alas, service took a major slide, accessible room lacked accessibility, beds were very soft and uncomfortable and when I called with a concern over the toilet flushing completely, a person arrived with a plunger, handed it to me, saying, "Well, I work in the kitchen." Ugh. June 24, 2015
Rated 5.0 out of 5.0 by Great service - friendly staff Excellent service and very friendly and courteous staff. Room was in excellent shape and met expectations. Only drawback was that I chose a first floor room and there was a bit of street noise - nothing terribly bad, but took a while to get used to. Otherwise, excellent stay! June 22, 2015
Rated 5.0 out of 5.0 by courteous/friendly staff Hotel room attractive, clean. Staff courteous and helpful. June 19, 2015
Rated 4.0 out of 5.0 by Good service, great night's sleep The service from the front desk staff was good. We arrived late and were given a handicapped room which had lots of extra space. Check-in/out was easy and quick. The bed and pillows were comfortable and we all got a great night's sleep. Our only complaints were: * the bedding did not appear to have been changed. It was clean, but looked slept on. * the floor of the room seemed to have an odd, uneven slope to it that made us slightly dizzy to walk on. June 12, 2015
Rated 4.0 out of 5.0 by Illinois Overall very good. No continental or complimentary breakfast. No first floor rooms. May 31, 2015
Rated 5.0 out of 5.0 by Very clean We do not stay in hotels very often but this is one of the very few that we had nothing negative to say. May 28, 2015
Rated 2.0 out of 5.0 by Business hotel not a leisure option Too expensive given amenities for leisure stay. I had requested 2 rooms when I called directly to the front desk and only one reservation was made from that phone call. Another room was available at the same rate when I arrived, but there was no real concern or customer service at the front desk about this mishap. I had a confirmation number, but it did not occur to me that only one room had been processed by the person who took my reservation. I had to call because I wanted a AAA rate and this is not available via the online options. May 28, 2015
Rated 4.0 out of 5.0 by rooms were excelent the business center may require some privacy, is to exposed. May 27, 2015
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