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Rated 3.8 out of 5 by 348 reviewers.
Rated 4.0 out of 5.0 by Great location and free parking The hotel is in a very convenient location and offers free parking in addition to complimentary shuttle service to the airport. The rooms are small but comfortable. Not sure how well the air conditioning would do during the summer months since it was barely functioning during a warm winter day, 24 January 2015
Rated 3.0 out of 5.0 by Gov Excellent staff overall. Just too slow in dining area. Bar folks very good too. 24 January 2015
Rated 2.0 out of 5.0 by Dated Property-Avoid The friendly staff and decent location cannot make up for dirty, frayed carpeting in hallways, smudged walls, non-functioning elevator and overall dingy appeareance of this property. You can do better for the money. 23 January 2015
Rated 3.0 out of 5.0 by Clean room; friendly staff; but no hot water for morning shower. No hot water for morning shower pretty much says it all. 22 January 2015
Rated 4.0 out of 5.0 by Great location and views of Austin The hotel had many good qualities and a couple that were unexpected. Staff was friendly, helpful and always willing to help. Room was clean, bed comfortable, AC worked ok. Everything in the room functioned well. Downside....we had a 12th floor and only one f the two elevators worked. Lines formed in the lobby to get on but it was large enough to get most everyone in. Sunday morning we woke and had no hot water. We called to the front desk and they said a problem was just fixed which basically impacted the entire hotel. She said about 10-15 minutes and it should hot. Well 30 minutes later and just starting to get warm...we ended up having to take a relatively cool shower since we had to get going. The staff provided some compensation to us for the problems in the way of points which was not expected but very much appreciated. Stuff like this happens and actually the staff were apologetic and helpful. We will definitely stay here again! 22 January 2015
Rated 4.0 out of 5.0 by Very Convenient Location This hotel is nothing crazy fancy but it's a nice place to stay that is located close to many attractions. You can walk to 6th street, Rainy st and South Congress St is just a short drive away. There are plenty of food and entertainment options located near the hotel. It is also located right along the river which offers a beautiful path for talking or running. Very safe area. 21 January 2015
Rated 5.0 out of 5.0 by Good Overall Experience Excellent staff in every department (front desk, housekeeping, restaurant.) Nice clean rooms. Only drawbacks: *It is an older property. (though fairly well maintained) *Lack of in room entertainment. Small TV's, no on demand movies, and only an alarm clock. Something to plug my Ipod into would have been great. Other than that no complaints. Excellent value for the money spent. 14 January 2015
Rated 5.0 out of 5.0 by Pretty in Austin We traveled to Austin for New Years 2015 and totally enjoyed our stay - from fancy lobby, open bar, easy access from parking garage and to our local destinations! This hotel has updated room (great beds and pillows) and bath - hot water on demand and we appreciated the great views of town lake too (and the college rowing teams staying at the hotel and rowing on the lake past our view)! Will look for Holiday Inn's everywhere we travel!! 14 January 2015
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