Rated 4.1 out of 5 by 161
Rated 5.0 out of 5.0 by frequent6traveller Nice hotel but slightly cool room!
Nice hotel with great staff along with their attitude and attentiveness.
Only downside was that my room was quite cool - even with the heating on. It was warmer outside than inside.
Other than that - another great stay from HI.
19 July 2014
Rated 4.0 out of 5.0 by supermouse No more No less Than Expected
As always holiday inn are the same the world over value for money and you know what your getting
18 July 2014
Rated 5.0 out of 5.0 by sonny3golf Good all round!
Up to standards of other hotels in this Group. Good location for the traveller. Restaurant prices are somewhat higher.
17 July 2014
Rated 5.0 out of 5.0 by GGee Busy but efficient
Good service, friendly staff and comfortable. Room was clean and tidy albeit a fairly long walk from reception/bar etc
17 July 2014
Rated 3.0 out of 5.0 by lull poor service
The wifi is very poor and should be upgraded.
It was very disappointing that the Bar closed at 11pm, especially that there were many people watching the world cup football. I stay in hotels all around the world and have never come across a hotel bar closing so early for residents.
This is something the management should look at if they are looking to have returning customers.
16 July 2014
Rated 3.0 out of 5.0 by antuk1977 ok for one night
There were two issue:
1) We were told that the bar opened all night for residents. I wanted a drink when we returned from a concert as I had been the designated driver. We ordered one drink and before 1AM were told that the bar was closing and if we could order one more drink.
I specifically asked before booking and upon check in, as I knew we would be back late, we were a group of five friends who only meet up 2-3 times each year so wanted to have a drink and catch up.
Frustrating to be told conflicting information by the hotel staff.
The second issue was checkout. I had booked all 3 rooms and received an invoice for all 3, but upon checking out, payment was requested for the other 2 rooms. Apparently this "Always happens with web bookings", it didn't make me any happier given that my friends had already paid me and they were then expected to pay again.
Not great and when mentioning both issues upon check out, no real explanation to either other than "Sorry". Well I'm sorry as well, as I'll use a different hotel next time.
15 July 2014
Rated 5.0 out of 5.0 by Canaries happy weekend
Thanks for a great time with friendly and attentive staff.
The grandchildren really enjoyed themselves and had great fun with the pancake machine and enjoyed their time swimming. We will come again.
11 July 2014
Rated 3.0 out of 5.0 by CJ41 Comfortable
Comfortable and clean room. Son loved the pancake machine and the hot chocolate!
09 July 2014