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Rated 4.4 out of 5 by 123 reviewers.
Rated 4.0 out of 5.0 Great staff Clerk saw my military ID and made sure I was getting the best rate. It is nice when people go out of their way like this to support vets. Thanks! 19 November 2014
Rated 5.0 out of 5.0 by My favorite time of all time! If you don't stay here while you're in Bakersfield you're missing out! They staff here is friendly. Amy, Stephanie, Delilah (the ladies at the Front Desk) are very helpful. They are always smiling when someone walks in the door. Oscar (I think that's his name, the night cook) makes the best meals! No matter what I ordered it came out tasteful. Maria (morning lady in the restaurant) and Carolina (night lady in the restaurant) are so wonderful! When every I was in there I would always hear them checking on their customers. The housekeeping staff are ALL great! No matter what floor or what time of the day it was, every one of them would make an effort to greet you. I've never had that happen. Great job keep up the good work. Even the managers are helpful. One in particular is Tawnee. That young lady works her tale off. She would greet me in the morning as I would leave to work then greet me again when I got off. And I thought I worked long hours. Even when she was really busy she would put all aside to make sure the guest came first. Now that's good customer service! 19 November 2014
Rated 5.0 out of 5.0 by The BEST Hotel in Bakersfield This hotel is hands down the BEST hotel in Bakersfield!! The staff there is so wonderful. They really go out of their way to help every costumer that walks in the door. I will be back. This is the only hotel i will ever stay at in Bakersfield!! 19 November 2014
Rated 4.0 out of 5.0 by Good night sleep I have stayed at this location several times, and every time it has been great. the staff is very helpfulll and the service also has been great, good place to relax and have your meals without having to leave your hotel, i would recommend this hotel to eneyone going to bakersfield,CA 18 November 2014
Rated 5.0 out of 5.0 nICE cLEAN hOTEL STAFF WAS FRIENDLY AND THE ROOMS WERE CLEAN BEDS COMFORTABLE. 13 November 2014
Rated 3.0 out of 5.0 by Good but with a few problems I stay at this location couple times a year due to job travel. The single biggest attraction is full service breakfast with vouchers. The staff is always excellent. The location and cleanliness of facilities is very good. My issue this trip was the room. Apparently the refrigerator failed and was gone from the room. Big problem when staying a week. Because no refrigerator, the microwave and coffee maker were stacked onto the work desk. No room to put my laptop and work. The room had a very slight smell of pet urine, had to buy a deodorizer. The carpet is worn to the point of being shoddy. The sink faucet continuously leaked. To say the least, very disappointed in the room. I need to find out their pet policy, because I don't want rooms that allow pets. 11 November 2014
Rated 5.0 out of 5.0 by Great staff I was greeted at the lobby door by staff that welcomed me back by name. The staff attempted to meet my room request requirement even though the hotel was at capacity...and they succeeded. Great hotel for the price. Highly recommend for business or pleasure. 10 November 2014
Rated 5.0 out of 5.0 by Another Holiday Express WINNER This is the Place to stay in Bakersfield!!! The hotel staff were GREAT, and Maria in the Restaurant was the BEST waitress I think I have ever had!!! 07 November 2014
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