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Rated 4.1 out of 5 by 589 reviewers.
Rated 5.0 out of 5.0 Welcoming the Comfortable The entire staff was extra friendly and accommodating. My sister and I felt very much at home with every contact in the hotel from the front desk, to the restaurant, to the nice little shop in the lobby. Cookies to welcome us. Hot chocolate in the lobby was a treat after a cold day. The deli in the lobby always had something good for us to eat or take to the room. We really appreciated the fridge and microwave in the room and made use of both. Most of all our room was clean, and extremely comfortable. It seemed the hotel had thought of everything to make our stay as comfortable as it could get. We love this hotel and look forward to another stay whenever we are in Baltimore! 16 December 2014
Rated 5.0 out of 5.0 Holiday Inn (Inner Harbor) Overall, the stay was excellent. I have stayed in this hotel numerous times. There are a lot of positives: the hotel staff is friendly and helpful, room service is prompt with delivering food, and the hotel is within walking distance to numerous places in the downtown area. The only negative is hearing other doors slam from adjacent rooms. The walls seem to be paper thin when it happens. That is my only complaint and it happens every stay. Other than that, the stay and hotel is excellent!! 16 December 2014
Rated 5.0 out of 5.0 Comfortable bed, Clean rooms and excellent staff From the warm greeting by the young lady at the desk to the great farewell from the front desk staff, Staff was excellent during the stay. This is probably my 12th stay at this property and service has always been good and gives the impression that they truly love having you. 16 December 2014
Rated 5.0 out of 5.0 by Enjoyable stay The front desk personnel were very personal and accomodating. We were down at the University of Maryland Hospital for a family emergency. John Hathaway went above and beyond in making our stay as comfortable and stress free as possible. Thank you. 15 December 2014
Rated 4.0 out of 5.0 by Baltimore Harbor Good location in a busy and historic area. Upon arrival we were greeted by a very helpful and knowledgeable registration staff person who not only answered our questions but made phone calls for us to find what we were looking for. The weather outside was frightful, cold and rainy for our visit to the Baltimore harbor. We walked in the rain and made the best of a weather situation but failed to enjoy the historic amenities as we had hoped. We will attempt our stay again when the weather is better. 13 December 2014
Rated 5.0 out of 5.0 by Clean The staff were very accommodating and personable. Rooms were very clean. Would recommend. 11 December 2014
Rated 4.0 out of 5.0 by Business Travelers Welcome If you need a nice place to stay that is close to many things in the Inner Harbor this is the place for you. 09 December 2014
Rated 5.0 out of 5.0 by best night's sleep I've had in a long time! At first, the mattress felt very firm, and I usually don't like firm beds. But I was very pleasantly surprised! I slept like a baby....very comfortable. The young man who checked us in was courteous and helpful. We requested a rollaway bed, and it was delivered to our door in less than 30 minutes. We were only at the property for one night (attending a concert at the civic center across the street). We will definitely stay here again! Will be our new hotel of choice when attending Baltimore events from now on! 08 December 2014
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