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Rated 4.4 out of 5 by 245 reviewers.
Rated 5.0 out of 5.0 by Shoppers delight - fantastic location My family and I visited Bangkok recently and stayed at the Holiday Inn. Having lived in Bangkok a few years ago we chose the hotel because of its proximity to Bangkok's best shopping (no matter what your budget!) - but we had no idea what comforts the Holiday Inn would offer. The best thing about the hotel is their cheerful and courteous staff. We were able to shop, take a dip in the delightfully shaded pool, refresh and get back out again. The buffet breakfast is divine and evening drinks at the club lounge was an easy way to indulge before dinner. New Year's Eve was awesome with the crowd and fireworks at Central World (BKK's version of NY's Time Square) near enough for us to oogle at without getting crushed. 11 January 2014
Rated 3.0 out of 5.0 by Great location but worn down I stay at this location about 4-5x per year. On this stay, I noticed that the bath towels are worn and thin. Something I would expect at a cheap local hotel. I am surprised the management hasn't bought new towels to replace these thin worn out towels. Furthermore, the food at the buffet restaurant (both breakfast and dinner) were horrible. The selection is limited and the quality is poor. I was very disappointed. As a platinum member I would say this is one of the worst experience at an IHG hotel I have encountered. 08 January 2014
Rated 4.0 out of 5.0 by poor staff training command of english is very poor from the staff.air conditioning is very high.i was frozen in the lounge.rooms are not sound proof. 06 January 2014
Rated 5.0 out of 5.0 by Great place to stay This was our second stay at this hotel. We liked it the first time and would stay there on future visits. The rooms are spacious. I got an up grade due to my IGH gold card status. Rooms are clean and adequate supplies available. Free wifi in the room. Room safe large enough to accomodate a laptop. Centrally located to the shopping areas and the skytrain. We had dinner at the Thai restaurant but were not impressed with the meal. Thought it to be a bit expensive when compared to restaurants in Central World which is a stones throw away. The staff is kind, polite and knowledgeable. 06 January 2014
Rated 2.0 out of 5.0 by Air quality I stayed here on two separate occasions within two weeks of each other. I was extremely disappointed with both stays. Sleep and room comfort is the most important aspect of being away from home. The bedrooms were filled with a chemical smell being pumped through the aircon units which significantly affected my sleep and breathing on both occasions. A note to the hotel management. You need to allow guests to be able to open windows, even marginally. 05 January 2014
Rated 5.0 out of 5.0 by That is why I keep returning to this hotel over and over again Perfect location, best service in Bangkok hotels, comfy room, good breakfast buffet. 05 January 2014
Rated 5.0 out of 5.0 by An excellent option in Bangkok I visit Bangkok several times a year and nearly always stay at the Holiday Inn Ploenchit these days. The location is excellent, right by the Skytrain and the hotel very comfortable, with a decent gym and pool. I recommend a club room if possible. The more tranquil breakfast, all day refreshments and evening drinks make the difference. I am an IHG Rewards member and Khun Manoj and his team always give me a warm welcome back and look after me. 01 January 2014
Rated 5.0 out of 5.0 by Service and cleanliness From Day 1 of our stay in the hotel all we had was excellent service. From the priority check in, upgraded rooms, day to day room cleaning to the pleasant good mornings/nights of the hotel staff, simple gestures of handing a towel while working out, and a late and fast check out. Simply amazing staff and hotel!! Oh and not to mention fabulous Charm Thai and Cafe G's buffet, the food is to die for most especially the durian with sticky rice at Charm Thai. Very convenient location, short walk to the train station and the malls. 28 December 2013
Rated 5.0 out of 5.0 by Great location and confortable hotel Very good hotel in the city center very close to the shopping malls. 26 December 2013
Rated 4.0 out of 5.0 by Great locations and helpful staff This hotel has a great location near to shopping and easy access to the skytrain. The staff are very helpful 22 December 2013
Rated 4.0 out of 5.0 by On going internet support problems Overall the experience is quite good. But Holiday Inns in Bangkok use more than one outsourced internet support provider. The differences in experience reflect this. Support and knowledge at Holiday Inn Bangkok is quite poor. After more than an hour, the recommended solution was to continually change outgoing server settings (that same problem does not occur at Holiday Inn Silom for example). Shangri-La group fixed the issue more than five years ago! 15 December 2013
Rated 4.0 out of 5.0 by reward i was stay at holiday in bangkok on 8 nov until 10 nov 2013 but until today i haven't get the credit from i stay please check 04 December 2013
Rated 4.0 out of 5.0 by Good location n nice staff Good location to everywhere n helpful staff to got the information n call taxi to other area. 03 December 2013
Rated 5.0 out of 5.0 by Many thanks and congratulations! My first but certainly not my last visit to the Holiday Inn Bangkok. Superb ambience and service. Perfect for both business and leisure. No hesitation in recommending this property to even the most discerning of travellers. 02 December 2013
Rated 5.0 out of 5.0 An excellent base for a visit to Bangkok I had only been to Bangkok once before and that was some 20 or more years ago. My wife had had a bad fall involving much injury, trauma & unpleasant experiences. So I was rather apprehensive in returning. I was advised to use the Holiday Inn by a friend who lives in Bangkok & it proved good advice. It was comfortable, convenient & good value for money. The vestibule & toilets were most useful fro meeting visitors. I enjoyed using the swimming pool, but was surprised that there were not changing facilities by the pool. ( you had to go don stairs to the gym) The food in the restaurant was very good, esp at breakfast. However I do wish that the Hotel provided a jug of coffee on the table when I arrived - it was quite a "hastle" to get my cup refilled. Also, it would be good if the food in the evening was more "western". I caught a bad chill & what I wanted was food suitable for my condition - some hot soup ( such as we have in UK) with bread & sandwiches - when you are not well, oriental food is not very appertising. In the end, I could not find anything that was suitable to eat & so went empty & hungry to bed. I do realise that you are not catering mainly fro a western diet, but some greater flexibility would have been appreciated. However, I hope to use Holiday Inns again - the one in Solihull is excellent 02 December 2013
Rated 5.0 out of 5.0 by Pleasant and beautiful I do recommend this Hotel warmly for its very friendly and helpful stuff, the awesome breakfast buffet, the beautiful rooms and the good location in Bangkok! If I come to this city again, I surely stay at your place! Thank you very much for everything! 28 November 2013
Rated 4.0 out of 5.0 by good location good location and good service mind , I like your staff in IHG club desk and fitness very much. I appreciate the amenties so much about braille for the blind. 27 November 2013
Rated 4.0 out of 5.0 by very nice hotel first of all, it's very close to Skylane ( 3 minutes from Chit rom station) and it's surrounded by lots of shopping center, restaurants, coffee shops, McDonalds,etc. Staff services were also good. especially i appreciate Ms.Satitha. She was kind and it's impressed for me to see her attitude to aid guests with wholeheart. Thank you Holiday Inn. i would like to stay next time again 26 November 2013
Rated 4.0 out of 5.0 by Satisfied yet disappointed Overall experience at Holiday Inn Ploenchit was great. It's great value for money. The only disappointment was I am a IHG member and points were never awarded to my stay at the hotel twice over the last 2 months. 25 November 2013
Rated 4.0 out of 5.0 by TV Channels You may have more Chinese channels on business & news channels instead of those entertain / TV series channels in the rooms. 19 November 2013
Rated 5.0 out of 5.0 Comfortable Good and Convenience location. Comfortable and Clean room and bed. Various choices of pillows. Excellent and helpful staff. Good varities of food and beverage. 18 November 2013
Rated 4.0 out of 5.0 by Enjoy the Executive Privileges A good Holiday Inn in the heart of Bangkok. Apart from a half eaten candy bar left in the mini bar and empty sugar sachets in 2 drawers I really like this hotel mainly due to the Duty Manager we had the pleasure to work with on when the hotel car missed collecting us at the airport on arrival. She was fantastic - could not do enough or apologize more. The Executive Lounge is pleasant but they need to go more upscale with their evening canapes. Chopped up chicken sausages don't do it as far as I'm concerned. The pool area abeit simple, was a pleasant respite from business and the city. The foyer and cafes were great too. 18 November 2013
Rated 4.0 out of 5.0 by Overall Upon check-in i was not given the room that i was given confirmation on instead of 1 king and 1 twin i was given 2 king. Counter girl did not offer help to do a room change the next day till i need to go down and try my luck then got the room & connected room that i request. Was given room 802 & 804, as we got into our room find that the room was not really tidy up with missing bathroom towel & toothbrush etc. air con stop working at around 3 in the morning, if you guy gt record as we did call front desk for help. Quite disappointed as this is the first time i was given such service in holiday inn. after all its still a very good hotel to stay in due to it location. 18 November 2013
Rated 5.0 out of 5.0 by Brilliant I had a fab stay recently at Holiday Inn Bangkok. I booked an exec room which was well worth it. Staff on exec floors were excellent. Breakfast plus happy hour in exec lounge were perfect for me. Really nice room, housekeeping was good, comfortable bed and liked the choice of pillows too. The Thai Charm restaurant was excellent, staff were friendly and helpful, food was excellent. I found the price very reasonable for a hotel restaurant and would certainly recommend it. Concierge were excellent, really friendly and helped me out when a trip I had arranged was running late. Overall fantastic stay and if I visit Bangkok again this would be my hotel of choice. Thank you! 16 November 2013
Rated 5.0 out of 5.0 by absolutely superb location and stay - stayed here for the 2nd time this year I stayed here for the 2nd time this year. My first visit was in May 2013 for a week and had the kids suite 454. Once again due to the absolutely fab location and amazing service , stayed here again with 7 friends and their families in 7 rooms. I got the kids suite again 454 and its absolutely amazing. The kids get their own space with a kids bunk bed and PS3 etc. The hotel is located within 5 minutes of the all major shopping malls such as Paragon, Central World, Platinum etc. It is also very close approx 15-20 minutes from all the night life spots. I would stay here again and again and recommend it to all with families and kids cos it is one of the most central and safest locations in Bankok. Cheers to the absolutely supportive and helpful staff whether at reception or at concierge or at bell desk or at the restaurants. Love love love this place. I would say it is one of the best properties of Holiday Inn worldwide! 15 November 2013
Rated 5.0 out of 5.0 by A Special Thanks I would like to thank all the staff at Holiday Inn and also at the priority desk specially Ms. Suchada and the Duty Manager for the courtesy extended to me and my family. THANK YOU ALL! 09 November 2013
Rated 4.0 out of 5.0 by Clean Room and excellent location in Bangkok Very nice room, with shower. Nice swimming pool and gym. Continental breakfast The only point which should be back to how it was before : the peanuts are not coming (free of charge) with the drinks and this is not nice... 04 November 2013
Rated 4.0 out of 5.0 by returning guest I stay at the Holiday Inn most weeks and it amazes me that every week i have to remind them of my benefits as a gold ambassador (complimentary internet) and the fact the bill is always wrong. 03 November 2013
Rated 5.0 out of 5.0 by Love the hotel I have been staying at this property for some time now and love everything about this hotel. The location is central with lots of things to do including choice of great restaurants and shopping. 03 November 2013
Rated 5.0 out of 5.0 by Hotel like home Been staying here at the Holiday Inn Chitlom for several years. The staff remembers me and always makes me feel welcome. It is nice to travel so far and feel so comfortable. Even the shops remember me. The staff goes out of their way to accommodate any business needs I have, translating to mailings. The location is excellent, skytrain station right outside, and plenty of shops and street shopping within walking distance. Close to several highways when I need to visit customers. I recommend this hotel to both business and tourists. 31 October 2013
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