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Rated 4.4 out of 5 by 228 reviewers.
Rated 5.0 out of 5.0 by One of my favourite Holiday Inn's I travel to BKK very regularly with my wife and always stay here. Remembering its a city hotel and not one on the beach in Thailand, you may expect it to be a bit more 'sterile' however this is not the case at all. Staff are friendly and personable, location is great for eating and shopping nearby. Skytrain is right outside the door. Rooms are clean, spacious and comfortable beds. I love the little personal touches such as the 'welcome back' greetings by name. Great recognition for Priority Club members. Located in the same complex as the Intercontinental so you can use the bar there too however the lobby bar in the HI itself is nice enough. Plus the Intercontinental is expensive. Car park is next door and you can walk through the complex undercover directly into the hotel. If there is any downsides at all it is the route from the car park. I can never understand why hotels build 2 or 3 steps without a ramp from car parks as its clear people are going to be pulling luggage behind them. There are lifts however there are still a few steps up and down to navigate. Nice simple pool, club lounge is good and comfortable with a happy hour and breakfast each day. Fully recommended!! 03 September 2013
Rated 5.0 out of 5.0 by Best choice for business trip Location, surroundings, stuff, rooms and services are very good. 02 September 2013
Rated 5.0 out of 5.0 by Comfortable bed, great service and excellent location Very helpful staff started from the Reservation team to the Bell Boys Staff. Stayed at Holiday Inn for 3 days, lovely hotel, comfortable bed, excellent location, friendly staffs and good value for dinner buffet. 30 August 2013
Rated 3.0 out of 5.0 by Well located pleasant rooms excellent room staff Poor check in marred an otherwise enjoyable stay - despite lots of notice (and platinum membership) it compared very unfavourably with, for example, Holiday Inn in Hong Kong. A long wait and no room readily available.... But once found the room was good, the atmosphere very relaxing and access to the nearby shopping centre excellent. 22 August 2013
Rated 5.0 out of 5.0 by Gorgeous Stay! This is my third time visiting Bangkok. The stay in Holiday Inn makes my trip fulfilling and complete! The hotel location is strategic, easily access to BTS station. The shopping complexes are just stone's throw. The room is clean and comfortable providing quality rest. The breakfast served are wonderful! I will be back for sure! 17 August 2013
Rated 3.0 out of 5.0 by Average Hotel This is our second stayed in this hotel. Overall experience is not as good as the first time we stayed early this year. The check in reception should make more effort to make us feel welcome. 17 August 2013
Rated 5.0 out of 5.0 by Great stay One of my favourite IHG properties around. Will definitely return when I'm in the BKK area. When you stay at executive floors you need to know that you have to check in at the lounge in annex building, but staff at reception is very friendly to escort you. Welcome at the lounge was friendly and personal as always. Really felt welcomed. Staff really made the difference and goes the extra mile when needed. Major technical issues in my room was resolved on the spot with great level of concern to my personal well-being. Manager recognized me from previous visit, etc. Hotel is also at great location with BTS and Shopping malls around the corner. Only small downside is the bar area which isn`t really cosy but service is as good as anywhere else in the hotel For me this hotel is a home away from home! 14 August 2013
Rated 5.0 out of 5.0 by service Friendly, efficient & smiling service. Especially the staff at the Executive room, 12th Floor. I would like to stress out how this particular staff has been nice & professional. Merci et bravo ! 06 August 2013
Rated 5.0 out of 5.0 ideal for a short city tour Everything within walk distance! food, shopping, supermarket, metro, temple~perfect! 04 August 2013
Rated 5.0 out of 5.0 by Nice hotel in good location Nice hotel, comfortable, centrally located, friendly staff, nice facilities (swimming pool, gym), great room 02 August 2013
Rated 5.0 out of 5.0 by Great Service Very clean room and excellent service. Definitely recommend Holiday Inn to friends who are visiting BKK. 01 August 2013
Rated 4.0 out of 5.0 by good kids suite and location Our family of 4 ( with young children) enjoyed our stay at this hotel because of its very central location and comfortable kids suite. All the staff from Housekeeping to cafe G and the bell/lift men were outstanding and always carrying a nice smile. The bell boys were always so helpful. Though I wish the check in/ out staff would be less sterile and friendlier as their colleagues. Breakfast is nice with a good variety and great scrambled eggs! 01 August 2013
Rated 5.0 out of 5.0 by Excellent central hotel with very caring staff Started the holiday here with two nights to recover from jet lag (11 hour flight. Very central hotel with simple walking access to many stores and facilities nearby. Not least of which was the huge Pratunaam market with bargains of all shapes and sizes. Nothing was too much trouble for the staff. They installed an extra box in my room for internet because the signal strength was low. They also welcomed my wife and made sure she was comfortable when she arrived separately from me. Downstairs restaurant excellent value for money with a comprehensive buffet. Returned after main vacation to finish the holiday with two more nights at this hotel as it had been such a good experience to start with. 30 July 2013
Rated 4.0 out of 5.0 by Good location and comfortable bed While choosing hotels when I travel, my first priority is with the IHG Group as all the basic amenities are available. I do not have to ask for it unlike other hotels where I have to ask for ironing board and so on. I am a Gold Elite member so I always get good recognition. However, I have one suggestion to make to Holiday Inn Phloenchit in particular. On my recent stays with Holiday Inn Phloenchit in July 2013, I noticed that one of the bell boys was irritating. His intent may be his eagerness to help but he was overdoing it. I was even overcharged for a taxi which I booked to Pattaya and later I found that the taxi had to pay a commission to him. It is OK that he wants to make a little bit of extra money, which is fine, but I found that he is over anxious to get people to get taxis. He does it to the extent that it really gets irritating. Coming to the point, my main suggestion is this. After returning from Pattaya, on a particular day, I was going out and he was standing at the entrance. In his exact words he said "Hello Boss, where are you going?". My suggestion is first of all, staff should be trained to greet the customers as SIR and not BOSS. BOSS is a word common with Indians, but none of the IHG staff use that word even in India. Secondly, it is none of his business to ask me where I am going unless I ask him to get me a taxi. He should not be asking customers where they are going when they are walking in and out of the entrance each time. It is irritating and makes you feel as if you are standing in the middle of Soi 11 or Khaosan Road and not in the premises of an international chain group of hotels. I would not have bothered to write this but this time it really made me irritated. 26 July 2013
Rated 3.0 out of 5.0 已预订4天房间 前台能识别会员身,但只能安排在低层(三层)入住, 要求更换到高层, 但没有可调房间; 房间有异味,换房后还是有异味, 24 July 2013
Rated 3.0 out of 5.0 by Poor Housekeeping service For the six days I stayed in thsi Holiday Inn, my experience is poor housekeeping planning, for at least three days I need to call front desk to arrange for service personnel to tidy up the room especially I return form along day meeting, 18 July 2013
Rated 5.0 out of 5.0 by Nice Accommodations Great service, staff, amenities, and location. Will highly recommend! 16 July 2013
Rated 3.0 out of 5.0 by Good location, but poor check-in experience The check-in staff couldn't find my booking as they didn't put in my full name. Rather than trying to help, when I insisted she checks again, she gave me a dirty look. She didn't even bother to offer to give me a room even though there was room available until I asked. Then she told me that it is more expensive, etc. I asked for a corporate rate, but she wanted me to show her my booking reference instead, and I had then to open and log in my laptop at the check-in counter. I didn't feel welcomed and didn't feel that I am in an international hotel. 11 July 2013
Rated 5.0 out of 5.0 by great experience Every time we go to Bangkok, we always choose this hotel. The location is perfect, the service is also good. 08 July 2013
Rated 5.0 out of 5.0 by Unbeatable Location Excellent location, very well-situated along the city's main shopping belt and less than a minute's walk to the BTS station. The staff at the front office are very efficient and swift. The room is well-maintained and clean, with all necessary bathroom amenities provided. However, the breakfast spread at Cafe G is mediocre and there is definitely room for improvement in the service level of the waiting staff at the cafe. Overall, this is one of the best hotels to stay in Bangkok. 03 July 2013
Rated 4.0 out of 5.0 by Excellent Stay Everything was very nice and worked out fine. I was upgraded to a Junior Suite with Privileges to the Intercontinental accross the parking lot. Things went well until one night a lady said I could not use the lounge any more. I went and talked to the staff at the Holiday Inn and they said sorry for the misunderstanding and they took care of it, she did not give me any more problems after that. The rooms are very comfortable, nice living room, bed room with a TV in each. The bathroom was very nice, shower was excellent but did not have a bathtub which I rarely use. Really nice place to stay and very convenient for the sky train (Chit Lom) as it was right out the front door and maybe a 50 meter walk. 01 July 2013
Rated 4.0 out of 5.0 by hotel hotel has good wifi connection. located close to erawan shrine and walking distance of 10 mins to major shoppilng malls 30 June 2013
Rated 4.0 out of 5.0 by Good for work and leisure Comfortable rooms, very well located from BTS, Erawan shrine and shopping. The gym is good so you get your morning exercise. With superb internet connectivity in the room and good desk lighting, the place is excellent for work and leisure. Decor is pleasant, not over the top. I was able to get work done and relax. Staff are friendy and will go the extra mile to assist with directions and taxis. Check-in and check-out were quick and efficient. Recommended for singletons and families. 26 June 2013
Rated 5.0 out of 5.0 by Great location and good value I've stayed at this hotel many times and have found it to be excellent value for money. Very clean with great service and good location. Highly recommended. 25 June 2013
Rated 5.0 out of 5.0 by Great location The hotel is in a fantastic location for shopping MBK and platinum Malls are within walking distance and the high street malls are even closer. Staff are very friendly and the beds are comfortable they give you a choice of firm pillows and/or soft pillows. I didn't get the time to use the facilities as I was only there for 2 nights and my main reason to stay in bangkok was for shopping but I did have a look at the pool and gym etc both looked good. 24 June 2013
Rated 5.0 out of 5.0 by the place to stay in bangkok Bangkok Holiday Inn on Ploenchit Road offers excellent value for money. Excellent location, friendly staff, comfortable rooms and reasonably priced. No better place to stay when you are on a business trip in Bangkok. 24 June 2013
Rated 5.0 out of 5.0 by Excellent team effort again I cant illustrate enough about how the staff lead by Mr Manop is well organised. The team interacts genuinely, listens to request and act on it effectively. Its all about service quality and they consistently come up tops. Come experience it. Well done.. 5 stars ! 15 June 2013
Rated 5.0 out of 5.0 by Great location. Great location. Friendly and helpful staff. Check in is very smooth and all instructions and benefits are explained clearly. Good selection of breakfast. Connecting to intercontinental hotel spa is great. 11 June 2013
Rated 5.0 out of 5.0 by Great location, comfortable room! Enjoyed our three night stay at the hotel. Very convenient to Bangkok central shopping district- there's an elevated walkway fronting the hotel to all the nearby shopping malls. Room was clean, stylish and spacious. Breakfast selection was sufficiently extensive, though menu didn't change at all throughout our three days. Highly recommended.. 10 June 2013
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