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Rated 4.0 out of 5 by 208 reviewers.
Rated 3.0 out of 5.0 by Problems to write down the proper address It was not possible to change the address of my bill. After saying that I will not join the hotel anymore again it suddenly worked. He said it will take him at least one hour, but since he is a nice person he will do it. 10 Minutes later I received the bill with a changed address, but the wrong name (unbelievable)... The most annoying part was that the evening before we were told that it will be no problem to change the address on the bill. 28 February 2015
Rated 5.0 out of 5.0 by Great staff I have been using this hotel for business for more than 7 years. Not sure where they get their staff from but they are very outgoing, helpful and witty. The hotel looks a little dated from the outside but the rooms are clean and fresh as are the public areas. The breakfasts are of a high quality with something for everyone as are the bar foods. 23 February 2015
Rated 5.0 out of 5.0 by Basildon Not the greatest town on earth, but the hotel and its facilities more than made up for that. 23 February 2015
Rated 2.0 out of 5.0 by low cost for the aera This is not an expensive hotel. The bed was hard, the pillows terrible, and the food was high. One advantage was that there is food available all day, so you don't need to eat out if the weather is bad. the room was large enough for one person, but not two. 22 February 2015
Rated 1.0 out of 5.0 by Terrible service Terrible service, reception staff not helpful. Asked for an extra duvet cause I wasn't feeling well this was around 3pm, 2 hrs later no one had been so I rang reception to ask was told hotel was busy so no one could check if there was a spare duvet but found the receptionist rude felt like I was bothering him. So I left it and rang again around around 7pm about 2hrs later no one had been or called about the availability of a spare duvet. Spoke to someone who eventually helped but this was 4hrs later, I'd been lying in bed with my jacket and scafe on under the duvet because I'd been feverish and unwell was catching a bad cold/cough. I didn't mind if they didn't have it but it would have been nice not to have to wait 4hrs and a couple of phone calls later to get it. Bathroom not very clean either, overall wouldn't return to this particular holiday inn 22 February 2015
Rated 5.0 out of 5.0 by Good location. Comfortable Only issue was that bed could have been bigger but overall a good value for money hotel. 20 February 2015
Rated 4.0 out of 5.0 by excellent location good location for business stay, reception staff very friendly, plenty of free parking 09 February 2015
Rated 3.0 out of 5.0 by Business hotel Normal hotel perfect for business travels. Good breakfast. 06 February 2015
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