Rated 3.9 out of 5 by 84
Rated 4.0 out of 5.0 by BristolPaul Basildon
The hotel was easy to find on the outskirts of the town and overlooking a lake, so in a nice setting. It is also next to a large entertainment and dining complex, with Cinemas, late night bars and restaurants. This is handy to find somewhere to eat but late at night you get the boy racers racing around the car park and roads which wakes you up.
This is not the notes fault by any means, the staff were wonderful, But if I was woken twice by the cars midweek, I guess the weekends could be very noisy with the late night clubs and bars.
Would I stay again - Yes, but I would ask for a room facing the lake to try and shield any noise.
02 December 2013
Rated 4.0 out of 5.0 by FAMedic Business Academy
Very Helpful staff and everything needed for business provided.
25 November 2013
Rated 4.0 out of 5.0 by Nmo23 It would have been value for money!!
we really enjoyed our stay on 10 November. Unfortunately I have rated it value for money as poor as I have had two payments for this stay taken out of my bank account. One for £57 and other for £54, I am still waiting for someone to call me to confirm that I will be refunded for £54.00. I was told I would have a call to confirm this on Monday 11th November and I am still waiting.
13 November 2013
Rated 4.0 out of 5.0 by Mark1andonly great service
Very comfortable friendly staff would definately return
06 November 2013
Rated 5.0 out of 5.0 by Chrispaul66 Great team always willing to help
The staff at Basildon's Holiday Inn are the best I have experienced anywhere I have stayed. They are attentive to your needs at all times. Well done!!!
06 November 2013
Rated 5.0 out of 5.0 by Susiedd Great breakfast, fantastic staff.
I recently stayed with my 2 sons for one night. It was quite late when we arrived and my sons were tired. The reception staff were truly fantastic. Very welcoming and efficient. The boys were given goodie bags and a glass of wine was sent up for me.
The room had two king size beds and the boys and I had a good night's sleep (after they'd spent a fair bit of time choosing their pillow firmness from the selection on offer!). The room was very clean and spacious, with a sofa/desk area and small lobby with ample wardrobe space. The bathroom, although on the small side, was well equipped with toiletries and had a powerful shower.
Breakfast the next day was excellent. My boys especially enjoyed the make your own pancake machine! Again, the service in the restaurant was excellent. Very friendly staff and nothing was too much trouble.
I have stayed here before and would not hesitate to stay again. I would definitely recommend this hotel.
03 November 2013
Rated 3.0 out of 5.0 by Nick1983 So noisy
Lovley hotel, great food and friendly staff. However trying to get a peaceful nights sleep is a nightmare thanks to all the boy racers in the car park beeping horns and wheel spinning
15 October 2013
Rated 5.0 out of 5.0 by Pans1301 Weekend family stay quiet and comfortable
From our late arrival after 11pm until our departure 2 days later, all the staff made every effort to make sure all our needs were met. Polite, courteous and helpful are very well deserved descriptions and the rooms were clean and comfortable. Our lake view room was especially quiet with a lovely view. Amenities surrounding the hotel were varied and gave ample choice of eateries. We did not eat in the hotel so cannot comment on the food. Would definitely stay here again.
09 October 2013