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Rated 4.1 out of 5 by 307 reviewers.
Rated 2.0 out of 5.0 by Not my usual Holiday Inn Experience Very disappointing stay, tiny uncomfortable double bed. Room was dirty as was bathroom. Needed a mortgage when buying round of drinks at the bar. October 6, 2015
Rated 3.0 out of 5.0 by Disrupted night Usually if there are any building works in or close to the hotel the guest should be notified. This was not the case. We had a very bad nights sleep due to building work. Cranes, diggers workmen etc. We had requested a high floor with quiet room and we were located a room on the first floor. I did question it and they said that it would be a quiet room. We did not get a lot of sleep and it was not a restful stay. October 6, 2015
Rated 4.0 out of 5.0 by Friendly staff Nice surroundings. clean hotel, friendly staff, bar prices to high, rooms clean and comfortable, plenty of safe parking October 1, 2015
Rated 4.0 out of 5.0 by Good for business Handy for business in Basildon. Plenty of parking and close to plenty of chain restaurants. September 30, 2015
Rated 3.0 out of 5.0 by Good location but room and bathroom a bit tired and dated Second time now writing this review, as first one was rejected for mentioning other hotels So short and sweet Hotel in good location Room a bit dated, bathroom tired, had stiff leaking tap, chipped floor tile, air con useless and couldn't adjust etc, not up to usual IHG standard, but is was clean. No reward night points awarded Only one person on busy reception, but he was really helpful and professional,so well done to him September 30, 2015
Rated 4.0 out of 5.0 by Comfortable and quiet Fine nights sleep, friendly staff, quick 1heck-in and out September 22, 2015
Rated 5.0 out of 5.0 by Trouser Press If there is one great invention for a traveller, it has to be the trouser press. Without it, after a few days, one's trousers start to look tired and worn out. A few minutes in a trouser press will revitalise and stimulate the crease making you look sharp and ready for anything. It is with great distress to open my hotel room to find that the trouser press is missing. I am almost bereft and will contemplate asking for a room change. Please, please, please always install a trouser press in all your hotel rooms. September 21, 2015
Rated 4.0 out of 5.0 by A little dated My recently renovated executive room was rather disappointing. The room itself was fine - comfortable bed, good temperature and lighting. But, there were not enough easily accessible powerpoints - the only available ones at the desk were behind the TV. Also, the bathroom still has a very dated appearance, and the shower was old, and feeble. September 21, 2015
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