Rated 4.3 out of 5 by 45
Rated 5.0 out of 5.0 by Jezrax High standard of customer service
I have stayed at this hotel on numerous occasions recently and always found the staff to be happy, courteous and extremely helpful.
I have no hesitation in recommending this hotel (and their staff) to any traveller, no matter what the reason is for your stay.
10 January 2013
Rated 3.0 out of 5.0 by ianf clean room.
Hotel acceptable standard. service poor, less than welcoming.food and drink availability difficult.
17 December 2012
Rated 5.0 out of 5.0 Very pleasant stay
I stayed for 3 nights, the room was clean with good facilities. The food was very nice and the staff were friendly and accommodating. I would definately stay again.
26 November 2012
Rated 5.0 out of 5.0 by SImon244 Long Term stay
I would like to take this opportunity to say how much I have enjoyed my long term stay at the Holiday Inn Basingtoke. Having been staying here on and off for the last 10 months I have found the staff brilliant across the board. Their warm friendly approach and sense of humor while maintaining a high professional standard has made my stays so much more enjoyable. Working away from home for extended periods is not easy but it is made much more bearable if you are greeted with a warm friendly smile and extremely helpful staff and that certainly is the case in the Basingstoke hotel. Nothing seems too much trouble for the staff and it is always carried out with a smile. Well done and thanks.
21 November 2012
Rated 4.0 out of 5.0 by Johnboy 2 night break offer
All the staff where friendly and helpful, the room good although the bathroom was nippy and relied on a heated towel rail to warm it up.
Food was excellent and the hotel was a good base to explore Hampshire from. The 2 night break was on a B & B basis with a 3 course meal on one night and was excellent value for the money.
Would definitely recommend the hotel and would go again.
02 November 2012
Rated 3.0 out of 5.0 by DNHove Needs new beds!
I only stay there as I am working in Basingstoke. I am very tempted to stay further away, such as Reading, to avoid this hotel. It is not quite bad enough to add an extra 30 minutes onto my journey each day.
The beds and bed linen are very worn. They are at the end of their life and should really be renewed.
Some of the decorations are very strange. There are wood shutters instead of curtains, yet these cannot be opened or closed due to furniture being in the way. Very strange.
The TVs are very, very large (too?) for small bedrooms. Depending on your preference, this will either be a massive pro or con.
Food and service is good.
22 October 2012
Rated 1.0 out of 5.0 by Keonigdog Rooms and food
Luckily I have stayed at many Holiday Inn’s, if this was the first experience I would have been put off Holiday Inn’s for life. Food and rooms were of a very low standard. This is the worst Holiday Inn I have ever stayed in.
09 October 2012