Rated 4.1 out of 5 by 72
Rated 4.0 out of 5.0 by Hardrock Nice Hotel
Smokin hotel-which I need. I travel a lot. When I am in this area, I always stay at this hotel
30 November 2013
Rated 5.0 out of 5.0 by LKG812 Great Stay in Baton Rouge
The staff at this location was the best. We called the front desk one night, they could hear us but we could not hear them. The gentleman came from the front desk to our room to see what we needed. We could not believe he did that. The waitress in the WOW and the breakfast staff in the restaurant were just great. The buffet breakfast was one of the best. Please don't change it. Overall we look forward to staying here again.
27 November 2013
Rated 5.0 out of 5.0 by Blkdiamond303 Great Stay!
The room was comfy but I stayed on the "front" of the building and the "highway traffic" was a bit noisy but the fact that my "Fur Babies" were with me I was OK with that. The pet areas were "pristine" and I would definetly recommend this hotel to any one with "Fur Babies" ^~^
27 November 2013
Rated 1.0 out of 5.0 by CELJR Reservation not honored
I had a confirmed reservation for November 22nd for a King Bed Executive Floor. I am an Elite Platinum member and made the reservation on November 15th via the IHG website. I also received a follow-up email on November 19th titled "Relaxation is here". That email should have been titled "Frustration is near"! My wife & I arrived at 6:30pm on the 22nd to find out that this location was overbooked! We ended up setteling for a room with 2 queen beds on the 2nd floor. The front desk was full of excuses and did not offer any remedy for our "non-honored" reservation. What is the advantage in being an Elite Platinum member if your reserved accomodation goes to someone else? Membership should be worth more than that! Very disappointing experience.
25 November 2013
Rated 4.0 out of 5.0 by Nate127 Hotel Stay on November 16th
Great experience, excellent breakfast, and yes I willbe back very soon!
20 November 2013
Rated 4.0 out of 5.0 by BPjr Quiet and great service
Hotel was very quiet. Entire facility was clean. Great location for the conference
11 November 2013
Rated 5.0 out of 5.0 by Guyee Great experience
My daughter, baby granddaughter, and I needed adjoining rooms with a refrigerator and microwave. We got exactly what we wanted and a reasonable price. The breakfast was great and the staff went above and beyond to make us feel welcome. Kenneth at the front desk and Kathy in the restaurant made a big fuss over my granddaughter and made her smile every day. Very pleased with our stay.
10 November 2013
Rated 3.0 out of 5.0 by Will251 Noisy workers
I stayed last Tuesday night at the Baton Rouge South location. I was woken up extremely early to the employees outside in the parking lot, clapping loud, laughing and carrying on, and yelling. I looked outside to see what was going on and their was like 5-8 employees outside of my room. I will NEVER stay at this location again.
02 November 2013