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Rated 4.2 out of 5 by 169 reviewers.
Rated 4.0 out of 5.0 by 床铺舒适,服务一流 客房整洁,床铺舒适,服务一流,意外的生日蛋糕和水果,相当不错。 早餐丰富,要是能定期更换一下品种就更好了! 18 November 2014
Rated 5.0 out of 5.0 by 整体不错,值得推荐 行政层房间不错,普通房间的洗手间颇为局促,建议选择豪华以上。 位置比较偏,但对于在清华、中关村附近办公出差的话,还是一个不错的选择,离13号线地铁也不愿,10分钟内走到。 员工服务态度都不错,精神面貌也挺好,下次还会选择入住。 17 November 2014
Rated 4.0 out of 5.0 有安全感,服务很赞 入住一晚觉得很好,酒店让人有安全感,服务很赞,遇到问题都能及时解决,沟通很顺畅,总体感觉不错,下次还会入住也会推荐朋友入住。 12 November 2014
Rated 5.0 out of 5.0 by Great stay in Beijng I had a wonderful stay in Holiday Inn, Haidian Beijing - the stay and the amenities were of good standards and the Indian food was very native . The staff are very friendly and couteous . Will defnitely stay if I am back in Beijing. 10 November 2014
Rated 4.0 out of 5.0 by 总体来说不错 总体来说不错。酒店位置离五道口地铁不远也不近,走路约15分钟,选这个酒店主要是离出差的目的地较近。早餐还是挺丰盛的,喜欢的油条也有。房间还是挺整洁的,不过没有指甲剪,这点不爽。 09 November 2014
Rated 4.0 out of 5.0 服务很好 服务很好,早餐有待改进。卫生间太小。酒店位置,打车出行很不方便,高峰期很难打到车。周边的餐饮很少,没有特别好的购物地方。酒店设施也有点陈旧,希望能改进。 03 November 2014
Rated 4.0 out of 5.0 by great experience at reasonable price The guestroom is excellent for business trip. It provides both Ethernet and wireless connection at the desk. Price is reasonable for a business stay. 30 October 2014
Rated 5.0 out of 5.0 by 抵达酒店迎宾 打车到酒店大门,没有迎宾帮忙开车门和询问是否需要帮助。如果能更加积极询问客人,会给人深刻印象。另外,果盘虽然送到房间,如果能打电话说明一下,以免客人不知如何处理。 27 October 2014
Rated 5.0 out of 5.0 by 满意 在入住北京红杉假日酒店,觉得非常满意。环境舒适,干净整洁,服务周到到位,交通方便,布置合理,设施齐全,服务人员工作效率高,热情亲切。 26 October 2014
Rated 4.0 out of 5.0 by Good experience The stay was good, and I slept very well. But the breakfast was just OK, not much food to choose and the girl at the front desk seemed not to be familiar with everything. 23 October 2014
Rated 4.0 out of 5.0 新酒店,但周边环境不好 到清华和五道口地铁方便,走过去大概10分钟。边上是条铁路,晚上有点吵,周边有个工地,很脏,灰很大,另外双清路早上挺堵的 22 October 2014
Rated 5.0 out of 5.0 餐廳服務須加強 有些餐桌沒餐具, 要去別桌取 餐具上有些髒汙未清洗乾淨,有點不舒服 其他都還可以下次希望加強這方面 客房服務不知道是否有附報紙,這次去是沒有只有果盤 20 October 2014
Rated 5.0 out of 5.0 by 环境不错 总体酒店比较不错,环境较为整洁。餐饮一般,早餐的质量有点勉强。所处地点虽然不在市中心,因为第二天要去外地,所以也算方便。 19 October 2014
Rated 5.0 out of 5.0 床铺舒适,服务一流 床铺舒适,服务一流。消费较高,网络收费太不人性化了,。餐饮综合考虑了各种口味,但是品种还是偏少。另外客房的空调制冷太强劲了 15 October 2014
Rated 5.0 out of 5.0 by 服务一流 该酒店地理位置优越,客房服务很好,前台入住和退房效率很高,房间装修高档,很卫生,价格也很实惠,很满意,下次还会入住。 13 October 2014
Rated 5.0 out of 5.0 by 贴心之旅 服务令人感到舒适,在中餐厅用餐期间查阅地图时,一位中年男服务员会主动询问是否想去周边哪里,并介绍周边行走方式,很感动。 12 October 2014
Rated 4.0 out of 5.0 by nice room, little nosie from road and train/subway room is nice, staff freindly. hotel locates between subway/train and a road, so westside rooms are affected by subway/train and eastside rooms face a road sometimes you can hear big noise by bus or motocycle . bed is soft but cat not sustain your back, so not comfortable. Gym is good. 12 October 2014
Rated 5.0 out of 5.0 by 评价 客户舒适,服务周到,喜欢这样的氛围。 客户舒适,服务周到,喜欢这样的氛围。 客户舒适,服务周到,喜欢这样的氛围。 11 October 2014
Rated 5.0 out of 5.0 by 房间宽敞整洁 房间是住过的Holiday Inn里较大的,因为比较新的缘故,也很整洁干净。不逊色于洲际。前台服务态度也挺好的。缺憾是酒店周边环境一般,拖鞋质量稍差。 09 October 2014
Rated 5.0 out of 5.0 by 房间不错,性价比高 整体还是不错的,而且性价比也不错。床铺舒适,游泳池也不错。 缺点是办理入住手续较多,押金多,而且等待时间过久,有空房没有及时通知。夜间没有能帮忙加热食物。 整体上还是很喜欢的,希望继续改进。 09 October 2014
Rated 5.0 out of 5.0 床铺舒适,房间一流 床铺舒适,房间一流,整体环境不错。早餐品种不多,味道一般,厨师现场服务和餐厅服务员服务一般,影响了整个酒店的水平。 09 October 2014
Rated 5.0 out of 5.0 by 服务一流 从刚进酒店大堂到最后checkout,服务人员都面带微笑,特别表扬下餐厅的印度工作人员和帮忙打车的管家,让人感觉非常舒服 08 October 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务很好 办理入住的时候等待的时间有点长,上午去了一次没房间,中午又等了一小时才入住。除了这点,其他都十分满意。床铺舒适,各种设施也很好。 08 October 2014
Rated 5.0 out of 5.0 by 环境很好,感谢工作人员 这并不是我第一次入住红杉假日,第一次入住的时候,有一天晚上从外面回来,进了酒店大堂才想起来手机忘在了出租车上,一位前台男性工作人员将自己的手机借给我,最终帮助我找回了手机。虽然没有记下他的名字,但是非常感谢,非常感谢! 04 October 2014
Rated 5.0 out of 5.0 by 枕头有选择,服务热情 离清华东门15分钟步行距离,还算挺近。超过预期的体验,酒店给人整体感觉很不错,服务也很好 早餐品种比较丰富,就是周边路况似乎不太好,比较堵 29 September 2014
Rated 1.0 out of 5.0 by 期待更高品質的表現 前台訂房部態度非常差, 不耐煩處理, 又掛人電話, 酒店與集團訂房中心的資訊不連貫,訂房中心訂的房前台找不到, 而在前台訂的房, 到店之後卻沒辦法找到訂位, 前台無法找到會員資料也很奇怪 請改善訂房系統. 早餐雜亂不好吃, 服務文化水平要加強, 不如智選, 房間在最後一間,隔壁是酒店工作房, 上午一直有進進出出的摔門聲無法休息 健身房跑步機沒有酒精噴灑消毒,相當不重視清潔衛生安全, 跟工作人員索取, 發現只有酒精沒有噴瓶, 表示一直疏於管理 23 September 2014
Rated 4.0 out of 5.0 by 位置靠近旅游景点,但离地铁较远,且性价比一般 服务很好,房间也不错,就是枕头都太软了,而且电视频道,尤其是电影频道太少。建议针对不同会员级别提供不同品牌,这样更有吸引力。此外,查房发现客户漏了东西,应该主动联系客户,而不是等客户打电话回来问。希望以后可以改善。早餐种类希望在丰富一点。而午餐和晚餐的选择不多,应该是由于价格实在太贵了,性价比不高,而住店客户也没有可以打折。给我的那个所谓打折卡,说什么特价菜不能用。而那个卡上面都没有所,有点欺骗的感觉。应该多增加简餐或者商务餐,对于我们这些经常出差的人很重要。 20 September 2014
Rated 4.0 out of 5.0 笑容带来的友善 是一个高于其他holiday inn的酒店,整体给我比较好的印象,希望在我下一次的入住中能让我感到服务人员的笑容 12 September 2014
Rated 4.0 out of 5.0 by Sehr komfortables Bett und Super-Kissen saubere Zimmer, angenehmes Ambiente, hohe Schlafqualität 09 September 2014
Rated 2.0 out of 5.0 by 房间内家具有甲醛味道,会引发过敏性鼻炎,窗外噪音较大。其他都好 房间内的家具甲醛味道重,我的过敏性鼻炎发作很厉害。窗外的高铁和轻轨几乎每10分钟一班,从早上5点多到晚上11点多。无法休息。其他都好。 07 September 2014
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