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Rated 4.1 out of 5 by 134 reviewers.
Rated 5.0 out of 5.0 热情的服务人员 前台服务人员十分热情,尽量满足了我的一些需求,并帮助我完成了IHG会员的注册,让人感到了宾至如归的感觉。 31 January 2014
Rated 5.0 out of 5.0 很不错的体验 很不错的HI,员工很友好,硬件也不错,交通位置也很方便,超出我印象中对HI的期望。下次来北京还会考虑住在红杉的。 29 January 2014
Rated 5.0 out of 5.0 by 还可以 干净整洁,服务态度良好。价格有点偏高,希望能更加亲民。无线网能免费就好了,其他方面没得挑,房间里面最好还能配备擦鞋纸。 29 January 2014
Rated 5.0 out of 5.0 by Very good service The staff is very good and trained. The managers of the hotel run the hotel with very hard working to make people stay there happy. This is a good hotel and I love to stay. 27 January 2014
Rated 4.0 out of 5.0 by Comfortable place but not satisfying food The restaurant in the hotel is not very good. The food provided is not abundant nor delicious enough. Hope they can improve. The staff are pretty good and the service is in place. 24 January 2014
Rated 3.0 out of 5.0 Poor noise isolation Quick check-in and check-out. A clean and spacious room. Extended check-out. However, the room has very poor noise isolation. I was assigned to a room next to the elevator without asking for my agreement. You can hear what people is talking about in the corridor very clearly and this lasted to very late in the night. It is also an IHG's system problem for lacking options of setting the preference of room location. 11 January 2014
Rated 5.0 out of 5.0 by Pretty good experience Happy to stay in Holiday Inn again. Nice breakfast and excellent comfortable room. 08 January 2014
Rated 4.0 out of 5.0 by 酒店床品舒服 酒店整体还不错,特别是现在促销,但是房价的空调不太好,感觉风虽然很大,但是不热,害的小朋友差点感冒了,希望下次能够调试好一些 08 January 2014
Rated 4.0 out of 5.0 by Good Bad location and transportation but the others are good. 30 December 2013
Rated 4.0 out of 5.0 物有所值,位置欠佳 酒店整体达到holiday inn水平和标准,卫生间面积偏小,酒店较新,距离地铁站约1KM。酒店服务不错(特别是前台为我办理入住和换房的那位女士和礼宾部的员工。),工程维修的服务有待改进,房间写字桌前的转椅有问题,工程维修大约等了20分钟,最终是客房的员工来维修的。酒店除了地理位置稍微有些偏远以外,其他都不错。是一家值得推荐的酒店。 29 December 2013
Rated 5.0 out of 5.0 Comfortable bed and great service. good service,fast check in ,good sleep ,nice food,enjoy stay with ur hotel ,hope will come back again 29 December 2013
Rated 5.0 out of 5.0 很舒适的一次入住 因为去清华上课选择的holiday inn ,感觉很好,房间也很整洁,舒适,未来两年应该还会经常来住。 17 December 2013
Rated 5.0 out of 5.0 by 行政楼层还需要加强 再次入住,希望能有些多的期望。因为有会客的需求,所以根据前台工作人员的建议加钱升级到了行政楼层,还附送了一张128元的餐券。总体感觉不错,提出以下的意见和建议: 1 行政楼层房间的卫生状况需要加强:拖鞋里面有人的头发、卫生间字纸篓里面还有前面客人用过的废纸 2 行政楼层,过了HappyHour之后,工作人员就把饮料柜锁起来了…… 3 行政楼层退房的速度很快,那位帅帅的戴眼镜的小伙子很可爱。 希望你们进步! 08 December 2013
Rated 5.0 out of 5.0 by 高校区一间不错的酒店 如果要在高校区办事,这间酒店是不错的选择。 酒店设施较新,大堂敞亮,且最近多了一份圣诞的气息。 房间内部各项设施齐备,需要改进的部分是: 1 卫生间的通风,我这次分别在2号晚上和4号晚上入住酒店的不同楼层,均遇到这样的情况,卫生间尤其是洗澡间的霉味。 2 希望改进拖鞋的质量,软绵绵的拖鞋实在是不敢恭维。 3 酒店应该知道附近不好打车,所以建议入住时就对客人把情况讲清楚,并主动提出是否需要提前预定出租车。 总体感觉不错,我很喜欢,今后来北京也会选择入住,也会推荐给朋友。我相信随着地铁建成和清华教师公寓建好,周边的设施也会越来越完备。 06 December 2013
Rated 5.0 out of 5.0 Comfortable bed and great service impressive customer care feel at home regular bus convenient traffic 04 December 2013
Rated 4.0 out of 5.0 by Nice Hotel Several pros: 1. The hotel is new and modern. 2. Room is beautiful and comfortable. 3. Staff is very helpful. 4. Platinum status is well recognized. A small con: Location was supposed to be convenient, but lots of constructions were going on in the neighborhood and the traffic was not so good. 03 December 2013
Rated 1.0 out of 5.0 by Probably the worst hotel and staff in China I've spend a number of years and out of China and the Haidian Holiday is one of the worst facilities I have ever been to. The staff is worthless even when spoken to in fluent Mandarin. None of the issues with the room or the room equipment were ever remedied. Room service was a joke , and never did the correct order arrive nor did anything as simple as a burger arrive the same way any two times. I've stayed at so many low end 汉庭 or 民宿 that treated their customers better. Actually ended up having to find another hotel and leave early. Never again 29 November 2013
Rated 5.0 out of 5.0 by Great out of the way hotel This hotel was an excellent value! The staff went out of their way to help me with my very poor Chinese language skills. I enjoyed the Executive lounge experience immensely because the staff were super friendly! Even though the hotel is a little difficult to find the 15 minute walk to the metro is no big deal. Bottom line...I will stay there for sure on my next trip to Beijing!! 21 November 2013
Rated 5.0 out of 5.0 by Nice room, lobby and food The room was very spacious and extremely comfortable. I enjoyed the meals at the restaurant especially the steak for dinner and the buffet breakfast. Also the staff were very helpful and friendly which made my stay very enjoyable. 15 November 2013
Rated 5.0 out of 5.0 by 服务态度超赞 是临时找到的地方,半夜入住,手续很快。 前台态度超级赞。 入住之后房间一如既往的舒适! 不过就是地理位置稍稍偏了些~其他的都大赞! 30 October 2013
Rated 4.0 out of 5.0 by 总体来说还不错 信用卡预定的。。不包早餐和网费,总体这个价格没有太多优势啊。不过主要是因为靠近清华大学,北大,圆明园等等,还是很不错的位置,值得下次在去。 26 October 2013
Rated 4.0 out of 5.0 by professional staff and quality food The hotel is very good though the price is a little expensive. 23 October 2013
Rated 3.0 out of 5.0 by 2nd time checked-in, probably will not come back + overall speaking, the location is close to the Universities and Zhongguancun + schedule change is accepated + waitress in the breakfast was very friendly:) - the check out process is too long, suggest to put the bill into the room before the morning. - the trafic outside the hotel is really really bad in the morning, the location is not in walking distance to the subway station, suggest to have more shuttle bus. - can not find a good corner for breakfast mtg. 15 October 2013
Rated 4.0 out of 5.0 by 还不错哦! 去了之后(2点之后)被告知房间要等等、先发一张饮料券喝、结果咖啡还没做好房间又好了...只好慢慢喝完再走。 别的都觉得不错、很好。 就是酒店位置一般、这个位置如果能再优惠一些就好了。 09 October 2013
Rated 4.0 out of 5.0 很有档次的酒店 在五道口地区这个酒店的硬件设施算是很不错的了,但是比较贵,性价比实在是差些,对于出差的人来说还是较贵的。 02 October 2013
Rated 4.0 out of 5.0 by Had a good time I had a really good time at this hotel however free internet is must. Thanks 28 September 2013
Rated 1.0 out of 5.0 Great Stay My stay was a great stay, especially the hotel Front Desk service. 10 September 2013
Rated 4.0 out of 5.0 by Location ? Both good and Bad When checking in there was some confusion. As a Platinum member for many years the check in was not as smooth as usual. Use of the lounge was denied and I was told I needed to stay for 10 nights. After having spent more than 50 nights in IHG hotels in the last year and for several years of loyalty to the IHG program I got peeved and was about to leave and go to the Holiday Inn Temple of Heaven which I know and have used on many occasions. Sadly I never asked her name but the Hotel Manager came and with a level of professionalism and direct intervention had everything sorted and under control within moments. So onto the hotel itself. The decor is marvellous deserving of attention and the cleanliness was outstanding. Staff in the hotel serving areas were quick polite and very competent. Their attitude was also excellent. They make you feel welcome without intrusion. They have the speak when spoken to which I personally admire. I am a person often due to my work lost in thought and do not require the good morning how are you today routine. The room was very comfortable and clean. Bathroom was exceptional. Shower unit had very good temperature control and water pressure. The area itself is quite close to many areas of interest. I was staying on business so the proximity of the Beijing international Exhibit halls next to the olympic area and Birdsnest Stadium was a plus. The reason for location both good and bad is simply the result f the present situation which will I believe improve. The main road directly outside the hotel is a mess with traffic jams in the mornings. There is however a major road running parallel which should be completed in the near future which i believe will solve this issue. Hotel overall I believe to be an excellent choice for business travellers and the quality of the amenities and eating areas are very good. For the holiday traveller that relies upon local transport to access the sites etc I would reccommend that they give this Hotel some consideration. Its value for money goes above and beyond what one would expect to pay for a hotel of this quality in the centre of Beijing. This means taking taxis would easily fit into ones budget. One cannot exit the hotel and find an abundance of life and entertainment directly on the corner as with the Crown Plaza U-Town but the quality of the hotel and its decoration is certainly of a similar standard. 03 September 2013
Rated 2.0 out of 5.0 by 服务质量下降很明显啊 最近两次入住的感觉都不好:第一次,结帐时出现了不同两人同一个房号的事情,另外,会员入住记录遗漏,还是打电话到优越会热线电话补上的。第二次,住三晚居然被错误弄成两晚。 感觉员工的服务质量有待提高。不过,酒店总体质量还是不错的。 21 August 2013
Rated 4.0 out of 5.0 by 很一般 由于会议开到很晚,晚上12点才入住的 在前台ci取了卡 电梯上不去 两张门卡都用不了电梯 前台换,还是不行,再换!终于能用电梯了 到了房间门口 门又打不开~~ 于是又下楼换房卡~ 折腾了半个多小时我才终于进到房间里面 对白金会员几乎没有待遇 没有欢迎水果 没有报纸 连一句问候都没有~ 17 August 2013
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