Rated 4.6 out of 5 by 67
Rated 5.0 out of 5.0 by HICKS 21 PLEASANT ATMOSPHERE
MY OVERALL EXPERIENCE WAS EXCELLENT.THE STAFF TOOK GOOD CARE OF ME .INCLUDING THE GENERAL MANAGER PERSONALLY.HE IS TOP NOTCH.
15 October 2014
Rated 5.0 out of 5.0 Excellent ...
Been staying on and off at the Dunes Holiday Inn for almost 5 years now and they've never let me down.
The staff are wonderful and attentive and will go out of their way to make sure your requests are met. The rooms are modern, clean and spacious. As for the location, it's great. Plenty of shopping, restaurants, coffee shops and things for kids to do like cinemas and bowling arcades.
You cant go wrong with this hotel.
14 October 2014
Rated 5.0 out of 5.0 by DarbyJ Great service and a good night sleep
While I was travelling for business and therefore did not have the time to enjoy all the hotel had to offer, I was very impressed with the staff (polite, friendly and helpful) and the quality of the room I stayed in. I would happily stay there again if the opportunity arose.
08 October 2014
Rated 4.0 out of 5.0 by Omran Terrific night at Holiday Inn Beirut – Dunes
For a reason or another I could not travel to Beirut since 2005, but every time I visit Beirut I feel astonished , form the energy and uniqueness of this city , my last stay in 2005 was at the Holiday Inn Beirut , and I could not imagine that I will find this hotel Condition almost intact , which shows the hotel management efforts to maintain the hotel in an excellent condition , not mentioning how kind and helpful and service oriented the staff are , from the security cheking point at the entrance till the room service staff ….. good job.
You may find some items which you might not feel comfortable with , but after all we leave in the real world even in New York , Dubai, or Singapore, you will not find every thing perfect , but you will find people seeking perfection , and that’s what I found in the Dunes .
23 September 2014
Rated 5.0 out of 5.0 by Truk60 Rundum Zufriedenheit
Abwechselung - Ruhe, Guter Service - Freundlichkeit, Bei der Abreise Unterstützung beim Transver (Taxi Strassenblockaden etc.)
22 September 2014
Rated 5.0 out of 5.0 by sqallaf Great service
I realy had a wounderfull vacation with holiday inn services and great staff
15 September 2014
Rated 5.0 out of 5.0 by Sammer09 Great Hotel
I enjoyed the hotel and the services . near to markets , sea.
15 September 2014
Rated 1.0 out of 5.0 by Roy1 Worst staff never met in any hotel in Beirut
Very Bad and lacking courtesy young staff specially young Female talking in improper way . Very aggressive, tend to charge you more as I had to fight to refund me some money that they do owe. Impolite no greetings at all-no phone from Guest relations as Ambassador-no gift in room- just water adn first day only 2 green apple.
I will not try anymore any Holiday inn also never in Beirut I will stay in Holiday inn. COmparing to Crown Plaza Beirut charging same rate exactly , the Holiday inn looks like 2 stars maxi .
Check always your bill they overcharge you every day without telling you ( one local call is USD $9.00) dont use their services specially Laundry more expensive than Tokyo and Paris and New york.
Now I do understand why Tourist don't come to Lebanone as they use to do so
13 September 2014