Rated 4.5 out of 5 by 131
Rated 3.0 out of 5.0 by warrior1985 bad customer service
stuff not helping the guest...............................................................................................
August 27, 2015
Rated 2.0 out of 5.0 by Oz41 Good hotel, but terrible stay last time
I could not sleep due to noise (the guy gave me the closest room to floor lift) and there was no hot water in my room (I told this problem to reception but it was not solved).
August 22, 2015
Rated 4.0 out of 5.0 by Mohamad14 Nice stay but lake of awareness of IHG "Gold Elite" benefits
Was an excellent visit, started with warm welcome, lovely environment, smiley faces, so quite and peaceful rooms.
Room service was fast for food delivery but had to wait until next day for laundry!
The bath room amenities were less as compared to IntrerCont or Crown Plaza.
Overall the place was safe and experience were amazing, so I would definitely like to make it once again,
Only one issue bothered me a lot which was so weird that almost the whole staff were either misleading me on the benefits of IHG Gold Elite membership OR even had no idea at all about it!!! except the front office manager Mr. Elie who was trying his best to let me feel fine. However, he himself mentioned that they have not been notified with these awards and I personally sent him the email of IHG "Gold Elite" rewards in order to help him following up on this subject!!
I request whom is responsible on this program precisely to educate the hotels you have in your chain with more information, since it really made me think that IHG "Gold Elite" rewards are such a lie and I will never ever recommend it to anyone!
It is enough being registered as a regular member as I got no special treatment for showing a "Gold Elite" member.
August 2, 2015
Rated 4.0 out of 5.0 by Sky33 Good service
The staff were friendly and patient. The room was nice and clean. I recommend the hotel for people visiting any country that has a hotel belonging to this chain.
July 30, 2015
Rated 3.0 out of 5.0 by Pele12345 mittelmäßig, schlechter TAXI-Service
Ich hatte einen TAXI-Serviice bestellt. Insgesamt bin ich 1 Stunde später im Hotel eingetroffen, als wenn ich einfach vor dem Fllughaven einen TAXI genommen hätte!
July 18, 2015
Rated 4.0 out of 5.0 by AkASam Good experience
Although the room had no view, but it was spacey and comfortable. The movies and fast food restaurants in the same building are certainly a plus! WiFi extremely slow and unstable. Although I paid for my stay in full (USD) during check in, I had to pay an amount in LBP on check out, still don't know why exactly.
July 13, 2015
Rated 1.0 out of 5.0 by AhKhajah staff very very unprofessional
Staff and services was very poor.. AC not working well. Wi Fi weak
July 10, 2015
Rated 5.0 out of 5.0 by Abu Sanad Great Stay
Friendly Staff, and amazing atmosphere.
The food was average, but the staff was interested to know if he can bring another order, to meet my satisfaction.
July 5, 2015