Rated 4.4 out of 5 by 411
Rated 5.0 out of 5.0 by ralucadmn Very confortable place to stay both for business or pleasure!
Everytime I come to Berli I'm staying in this hotel because every time I felt confortabile. The staff is very friendly, the services are good, the room is very clean and confortable, the food at the breakfast is good and various. Overall is a very good balance of price/quality. The hotel is located very centrally and you have access anywhere easily.
June 21, 2016
Rated 4.0 out of 5.0 by Núria,62 muy buena situacion
Es un hotel cómodo,tiene una situación excelente y el personal es eficiente y amable.
June 20, 2016
Rated 5.0 out of 5.0 by Bataquin Berlin
Excelente trato, el hotel en perfectas condiciones y muy relajante, el personal me hizo sentir como en casa, las camas y ropa de cama, muy confortables.
June 16, 2016
Rated 2.0 out of 5.0 by BAweatherman2 Too little for too much
At a glance, and at face value, this hotel seems modern, comfortable, and affordable based on the location. However, a number of inconveniences and annoyances become quickly apparent. Here are my top three problems with the property.
1) Great location at Alexanderplatz aside, this hotel only looks nice on the surface. As a long-time rewards member I've come to expect service a cut above at IHG and Holiday Inn. Until this stay I'd never experienced an IHG property unable to honor my early check-in request. Additionally, perhaps I've been spoiled, but this was the first time (in any country) I've not been greeted as a rewards member and been offered a newspaper, refreshment, or other perk. Furthermore, the particular room we stayed in was likely better suited for a single bed than a double, leaving little space to do, well, anything.
2) For whatever reason the "do not disturb" sign was completely disregarded--twice in a row. On a short three-day stay I don't really need a room cleaning; however, despite the door hanger, the cleaning staff entered the room two days in a row. Front desk staff assured us after the first day this would not happen again, but to no avail.
3) Finally, although I may be nitpicking a bit, in 2016 a room without a mini fridge is a pretty big foul. That would have at least offset the tiny living space by a small margin. Instead, a deceivingly fridge-like cabinet held nothing more than a small safe.
In reality, the location greatly outweighed the annoying features (or lack thereof). Regardless though, at this point I can't recommend the hotel to others.
June 13, 2016
Rated 5.0 out of 5.0 by Veah73 Great Service:)
Very accommodating staffs.Great location..clean and beautiful decorated room.
June 12, 2016
Rated 5.0 out of 5.0 by pela6393 Sehr schöne Zimmer und sehr freundliches Personal.
Das Hotel liegt am Alexander Platz und von dort hat man eine prima Anbindung an Bus, Bahnen und Sightseeingbusse.
Modern eingerichtet, komfortable Zimmer und guter Service !
June 12, 2016
Rated 4.0 out of 5.0 by ret79 Mitarbeiter
Freundliches Hilfsbereites Personal Schnelles Ein und aus Checken Zimmer früher bezugsbereit kann ich nur weiter empfehlen gute Lage Zimmer etwas klein Aussicht Innen Hof werden sicher noch mehr in dieses Hotel gehen
June 12, 2016
Rated 4.0 out of 5.0 by janchen68 Trip mit Hindernissen
Bei der Nachbuchung des Frühstücks gab es Probleme.
Das Parkticket vom Q-Park haben wir im Hotel bezahlt, jedoch wurde dieses nicht richtig entwertet, sodass ich noch einmal ins Hotel rennen musste. Nach nochmaliger Entwertung das gleiche Spiel: Schranke ging nicht hoch. Also mussten wir wieder zurücksetzen. Haben uns dann an das Parkhaus-Personal gewendet; dann kamen wir endlich raus.
June 10, 2016