Rated 3.9 out of 5 by 37
Rated 4.0 out of 5.0 by jl22675 well-kept, functional airport hotel
Pros: recognition of IHG platinum membership, room furniture looks old but room is well-kept and clean, excellent bar and restaurant (good quality food), friendly staff.
Cons: thin duvet, not functioning heating system, upgraded executive room was indeed very far from elevator, poor gym facilities (doesn't look like a pic at all) etc.
27 February 2014
Rated 3.0 out of 5.0 by Megnezem Room booked for 2 - got one prepared for 1
The shuttle worked again perfectly, just like before, when I stayed here in december. The receptionist were lecturing a new receptionist, so there were two of them at the desk. He was very polite, very understanding and very well communicated. However he should have noticed, that we are two (as I booked for two) therefore a room prepared for 1 person would not be OK.Therefore, when we saw the room, I first needed to ask for another blanket, then towels, etc. One by one, as we discovered the missing of them. That hwas a huge dissapointment, and nobody apologized for it, they even admitted that yes, the room was for one person. In the bathroom there was no amenities at all, like soap, shower cap (not that we need it, we just got used to it). TV were freezing all the time after 5-10 mins of working - screen got frozen. Changing the channel then back solved the issue... very strange and irritating! The room were located in the redesigned side of the building, the room was very bright, and super modern looking - when you have a chance, ask for a room in the remodelled side of the hotel. At the night, a lot of policemen arrived with ambulance, and probably looked for someone, not sure , there were screeming on the street and so forth - that wwas VERY strange, the neighbourhood looked calm, inviting and safe... Breakfast was GREAT, staff was very well mannered, variety were simply GREAT and delicious! However the lady at checkout were not in the best mood of hers I believe, she had no good words to us, just did her job silently, and been very much affected if we asked like when is the shuttle to the airport or similar. She were in better mood last time, so I believe she had a bad day. Overall, value is nice in that hotel, nothing special, staff shall be better prepared with rooms, as stated above. Good for overnight stay if you are transiting nearby Schönefeld (soon to be Berlin International hopefully), or if you are willing to travel a lot from the city center of Berlin.
26 February 2014
Rated 5.0 out of 5.0 wonderful atmosphere
I had such a wonderful time during our conference, all bedded into the nicce atmophere of this Hotel. Good times with friends and experencing the presence of God. He was moving our hearts and bringing us into unity. I hope to come there again next year.
09 January 2014