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Rated 3.8 out of 5 by 474 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed, clean hotel, usual high Holiday Inn standard Had a very brief stay as I was working at the airport and had to be back there for 5am. Easy check-in, polite members of staff, nice fresh clean bedroom, best shower ever. The evening meal was great, just what I needed after a 16 hour day and the bed was comfy, even though I only spent 5 hours in it! July 3, 2015
Rated 1.0 out of 5.0 by Recent stay Booked park and ride, this was poor, the mini bus only runs hourly, and was over booked some people had to wait for it to come back making them late for flight. No info given about return, so had to get a taxi, this cost over £12 for a 2 minute ride! Poor info given when we tried to check in, I would not recommend this hotel for park and ride, receptionist was quite abrupt and unhelpful when we parked. The room was good, clean etc shame about the rest! July 3, 2015
Rated 4.0 out of 5.0 by Overall Pleasant Stay I stayed at the hotel for one night and was met by a very courteous member of staff who very kindly upgraded my room from standard to executive. The room was very well laid out and comfortable even had the luxury of some free refreshments. The room service was fairly quick however the food was not hot and the pizza a little greasy. It was a very hot evening and because of the close proximity to the main road into Birmingham the noise was extremely loud when the window was open fortunately the room had a very good air con system! Overall though the hotel was comfortable with very good facilities and I would definitely return again. July 3, 2015
Rated 3.0 out of 5.0 by Ok but better hotels arround Looks ok from the outside a bit tiered in some areas on the inside and parking is a nightmare. Staff were great as was the service. Better hotels arround this location offering better value for money. June 30, 2015
Rated 4.0 out of 5.0 by Good Food Show NEC The hotel is very close to the NEC and provides a shuutle service which is free so perfect for our visit to the Good Food Show.The staff were friendly helpful and professional.The rooms were clean and adequate for our needs(although one sachet of coffee each is not enough).The bathroom was spotless and towels big and fluffy. Our only gripe was with the newly opened Marco Pierre White Reastaurant which was understaffed with young people who didnt seem to have much clue about the food or how to serve it.However they were very friendly and with more training im sure the situation will improve June 29, 2015
Rated 3.0 out of 5.0 by satisfactory Have stayed in better rooms here. Staff are good as always. June 28, 2015
Rated 5.0 out of 5.0 by Comfortable easily accessable room Hotel convenient for travelling via Birmingham Airport, Little confusing locating hotel transport due to unfamiliarity with Birmingham International. With help from passers by managed to find correct location \return to airport easy no problems. June 26, 2015
Rated 4.0 out of 5.0 by Comfortable overall stay Comfortable stay. Pleasant, efficient staff. Presentational issues: The curtains in the first floor conference room were hanging off the runners. The water at dinner had a funny taste - however the waiter changed it to bottle water which was fine It would have been nice to have biscuits in my room to enjoy with a cup of tea/coffee June 23, 2015
  • 2015-07-06T10:34:10.822-05:00
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