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Rated 3.6 out of 5 by 266 reviewers.
Rated 5.0 out of 5.0 by Comfortable stay and friendly professional staff Booking and checking in/out very efficent. Refurbished rooms very pleasant and comfortable to relax in. A similiar refresh of the lobby would be a plus in the future. Might not be best example of exterior building appeal but more than compensated for by friendly, helpful and professional staff. Did not use dining facilities or fitness centre but good to know they are available. Would definitely stay again. 16 October 2014
Rated 4.0 out of 5.0 by Holiday Inn Burmingham Airport Recently stayed for the first time. Overall experience is OK. Very convenient. Need to improve the quality of the food. 16 October 2014
Rated 4.0 out of 5.0 by Efficient staff, nice ambience, poor parking. Normally I don't have issues when staying away, especially with IHG group. And for the most part this stay was no different - nice, clean hotel and room, decent breakfast with good service and efficient and attentive staff. The only issue I encountered was in the car park, though the staff at the hotel worked well to rectify the problem. The convenient location of the hotel and frinedliness of staff will ensure that I recommend this hotel...I'll just try and get in the car park early! 15 October 2014
Rated 5.0 out of 5.0 by A brief stopover stayed for 1 night to catch an early morning flight. Other than bedside lights not working, had nothing to complain about. Didn't complain about the lights as only a minor inconvenience and given that we had an early morning flight, having no bedside lights forced us to get up to turn on other lights therefore avoiding us falling back to sleep and missing our flight so no bedside lights was a bonus! 14 October 2014
Rated 5.0 out of 5.0 by excellent breakfast The room was comfortable and clean. The breakfast gave a great choice of food. The cooked breakast was very good and more importantly it was hot. We booked at a great price and it was very good value for money. We were attending the NEC and it was only a couple of miles away.We didn't use the shuttle provided by the hotel as I am disabled and need to park near the NEC to be able to access items from my car during the day. Parking back at the hotel late at night was a problem though as other guests had taken the disabled spaces I will ensure I speak to reception next time I visit to ensure a disabled space will be available. Overall a comfortable and pleasant stay 14 October 2014
Rated 4.0 out of 5.0 by another good stay we use this hotel when ever we fly from birmingham airport as its very close and great value for money especially if you have the park and fly package ,we stay in the king executive room and its always clean and very comfortable ,well worth the extra ,i recommend this hotel to all . 14 October 2014
Rated 2.0 out of 5.0 by Not good for me While the room and bathroom were acceptable, the service was really poor. From reception who did not have the pricing right and try'd to blame me, promised to sort it to discover that it was not sorted and on leaving the original concerns were still giving issue. The food was not great and you had to wait an age to get served at all. Sent my dinner back. Staff were pleasant enough but not a good stay for me. 13 October 2014
Rated 5.0 out of 5.0 by Park, Stay & Go Package Love the concept of this & have used before. Would have liked shuttle bus to run more frequently ( missed the station one by 5 mins so had to sit for 55 mins & on return journey service had ended because of time of flight so had to take a taxi ) Lovely executive room - very nice décor & housekeeping very courteous and welcoming. 09 October 2014
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