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Rated 3.6 out of 5 by 270 reviewers.
Rated 3.0 out of 5.0 by Transient Holiday Inn Typical transient Holiday Inn so expect lots of comings and goings. Rooms are ok but some are quite tired and in desperate need of refurbishment. Can be noisy if facing the runway but otherwise fairly quiet. Heating in rooms are poor hence the portable heaters. Restaurant is poor and chaotic at breakfast. Worst is the leisure facilities that are shared with babies having swimming lessons. Not only do they monopolise the pool as they have 1:1 trainers but the parents (often both with other kids) use the facilitiies - all this in a very small pool. The hotel really should review this during peak hours!! 26 October 2014
Rated 3.0 out of 5.0 by Dated appearance good stgaff This is an older building and needs an update but the staff makes up for the appearance of the building. The food could be better. 26 October 2014
Rated 3.0 out of 5.0 by Car Parking Nice, clean comfortable hotel with OK, by UK standards, breakfast buffet but really cheeky, expensive additional car parking charge of £8.50! The charge is not clearly specified on the website or at check-in. It appears on the bill at check- out and increases the cost of the room by almost 10 percent making what looks like a relatively keenly priced stay every bit as expensive as all the other hotels. Very cheeky! When are UK hotels going to get round to providing a healthy alternative to fat, sugar and processed food breakfast buffets that arent just a carton of low far yoghurt and aslice of processed ham ersatz? such a shame. Look at what your continental counterparties offer! 24 October 2014
Rated 2.0 out of 5.0 by Noisy room Staff do not respond to issues promptry and the noise from traffic is too high. 22 October 2014
Rated 5.0 out of 5.0 by Comfortable stay and friendly professional staff Booking and checking in/out very efficent. Refurbished rooms very pleasant and comfortable to relax in. A similiar refresh of the lobby would be a plus in the future. Might not be best example of exterior building appeal but more than compensated for by friendly, helpful and professional staff. Did not use dining facilities or fitness centre but good to know they are available. Would definitely stay again. 16 October 2014
Rated 4.0 out of 5.0 by Holiday Inn Burmingham Airport Recently stayed for the first time. Overall experience is OK. Very convenient. Need to improve the quality of the food. 16 October 2014
Rated 4.0 out of 5.0 by Efficient staff, nice ambience, poor parking. Normally I don't have issues when staying away, especially with IHG group. And for the most part this stay was no different - nice, clean hotel and room, decent breakfast with good service and efficient and attentive staff. The only issue I encountered was in the car park, though the staff at the hotel worked well to rectify the problem. The convenient location of the hotel and frinedliness of staff will ensure that I recommend this hotel...I'll just try and get in the car park early! 15 October 2014
Rated 5.0 out of 5.0 by A brief stopover stayed for 1 night to catch an early morning flight. Other than bedside lights not working, had nothing to complain about. Didn't complain about the lights as only a minor inconvenience and given that we had an early morning flight, having no bedside lights forced us to get up to turn on other lights therefore avoiding us falling back to sleep and missing our flight so no bedside lights was a bonus! 14 October 2014
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