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  • 1 888 HOLIDAY
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Rated 3.7 out of 5 by 338 reviewers.
Rated 4.0 out of 5.0 by decent stay Check in efficient. Room comfortable and clean. Breakfast good. Service at bar slow. Seems to take an age to use the tills. Car park exit barrier needs to be raised when significant numbers leave in a short time. 22 January 2015
Rated 1.0 out of 5.0 by Over Priced Hotel Over priced and certainly not worth the money paid. Certainly won't recommend or be staying at Holiday Inn in the future. 21 January 2015
Rated 5.0 out of 5.0 by Tues the 13th and no drama Another great stay at the Holiday Inn Birmingham Airport, great fun, great staff always there for you. Look forward to visiting again Yhanks David 17 January 2015
Rated 5.0 out of 5.0 by Best Holiday Inn ever ! This Holiday Inn must be the best I have stayed in and this was due to its attentive & helpful staff. In particular the beautiful lady on reception (Foiza ?) who seemed to move mountains to help us check in early after a mix up in flight times. Please give this lady a promotion as this is the benchmark for customer service. Well done and keep it up ! 16 January 2015
Rated 5.0 out of 5.0 by Great staff and relaxing hotel Having been on long-term business in the area, I have stayed rather a lot in this hotel! It has been perfect for my needs; quite 15 January 2015
Rated 2.0 out of 5.0 by .... If the heating in my room had been working or it had been fixed then my overall review would have been a lot more positive. I could not fault the staff or the cleanliness of the hotel but in the middle of winter to not have any heating in my room was ridiculous. I asked to be moved rooms and was told I couldn't because there were no other rooms and it was not possible to fix my heating so I was given a tiny heater that did not really do a lot. 14 January 2015
Rated 5.0 out of 5.0 by very enjoyable stay reception staff very helpful and friendly,room was very comfortable,clean and well equipped and despite being at the front of hotel very quiet. excellent night's sleep owing to very comfortable bed and pillows. good place to relax and unwind after cramped flight and felt refreshed to go on to our next destination in the morning. 14 January 2015
Rated 4.0 out of 5.0 by Comfortable large rooms The bed was very comfortable and so were the pillows.Best nights sleep in a hotel for ages. The room was nice and warm when I arrived which isn't the case in many hotels. Food was good but £5 for a very small bowl of soup was rather steep! Also paying £15 extra to park is a pain, especially as the only way to get there is by car. For people paying for a room a discounted parking fee seems fairer. The staff were all friendly and helpful, overall highly recommended. 13 January 2015
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