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Rated 3.8 out of 5 by 417 reviewers.
Rated 4.0 out of 5.0 by Comfortable room Hotel is undergoing refurbishment but rooms are quite nice and reception very helpful 21 April 2015
Rated 4.0 out of 5.0 by Great rates including parking Exactly what you would expect. We arrived late, worked through the night on wifi and left before breakfast. Only issue is shuttle bus - very cramped with people and bags - any more nad people would have been left behind! (it was Easter weekend to be fair) 21 April 2015
Rated 5.0 out of 5.0 by One of the best Holiday Inn's in UK Good leisure club, staff are fantastic and friendly - especially front desk, good rooms at good price. Will be back soon. 20 April 2015
Rated 5.0 out of 5.0 by Pleasant stay As usual the Holiday Inn staff are very professional and friendly. The room was lovely. The dinner I had in the bar area was very good, Just be aware of the timing of the shuttle bus as there are a couple of hours in the afternoon it does not run. No complaints about it when it was running though, and very convenient. 16 April 2015
Rated 1.0 out of 5.0 by Small room god bed Very small rooms for upgrades, very comfortable bed and pillows, nice and quiet considering closeness of Birmingham Airport. With upgrade offers staff do not seem to understand how any of them work or are applied to your bill which causes considerable confusion and upset at check out - give yourself plenty of time for this if you have any meals or drinks etc., Good location and mini bus driver (an Australian guy I think) was exceptional 16 April 2015
Rated 5.0 out of 5.0 by great sleep All staff very frendly lovely breakfast super comfortable matres best sleep ever you can also you can use the gym and sauna and there is a free shuttle bus into airport bar prices are a bit steep but to be expected for a hotel hot water available all the time lots of towels 16 April 2015
Rated 4.0 out of 5.0 by Very clean room Having messed up our booking dates, the reception staff were kind enough to find us the last avaivailable room in the hotel which was an executive suite. With three kids, the hotel also arranged for an extra bed in the room . The room itself was extremely clean, it was modern and it definitely was more than what I'd expect from a holiday inn room. The hotel staff go out of their way to make sure everything is as it should be. The breakfast was a disaster . Food quality very poor and quantity kept to calculated according to available guests. They kept running out of food and when it came , you could see it was rushed. This was the only let down of the trip. I would still recommend this hotel despite its stern exterior, for extreme cleanliness of the room. 16 April 2015
Rated 5.0 out of 5.0 by 1 night stay Picked this hotel purely for the shuttle bus service to / from train station as this has a direct link to NEC 13 April 2015
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