Rated 4.3 out of 5 by 168
Rated 3.0 out of 5.0 by timmytomtom Fantastic staff
I have stayed here several times and I will stay here many more time for work.
However, twice there was a problem with my booking (my company hadn't book me a room). Thankfully, the staff at Holiday Inn Solihull were fantastic in helping me get a room that night on both occasions! Brilliant service. I know one time the lady at the desk was called Chloe, but all of the people at the reception deserve praise.
Two (minor) downsides to the hotel are:
- the terrible wifi reception outside of the bar area; and
- the poor selection of drinks at the bar! could you stock a couple of local ales in your Holiday Inns across the country? Would be nice to try some local tipples, rather than the boring bland ales on offer!
30 September 2014
Rated 5.0 out of 5.0 by steveieboy Fantastic place to stay for a shopping trip
We often stay at the Holiday Inn Solihull as we love the Touchwood shopping centre and the area in general.
We have always found the reception staff very welcoming and the rooms comfortable.
24 September 2014
Rated 5.0 out of 5.0 by paddit Another lovely stay
I stay at the Holiday Inn Solihull regularly. Staff are always great and room is always good. Would recommend it to anyone.
08 September 2014
Rated 5.0 out of 5.0 by Barry66 Excellent stay...again!!
WE love this hotel. It has everything you need, and is in close proximity to the Touchwood Shopping Centre, which includes Food Outlets, Cinema, Bars, and the surrounding shopping streets are conveniently located.Roll on the next visit!!!
05 September 2014
Rated 5.0 out of 5.0 by Gazzao great stay
clean modern hotel with first class customer service from staff. Many thanks
05 September 2014
Rated 4.0 out of 5.0 by ChrisFromBE Some small things
Been staying here for many weeks now for business. Whist the 3rd floor is quiet and has excellent wifi, the same cannot be said for the 1st floor. The wifi on the 1st floor has been patchy in most of the rooms I have stayed in there. Also, if your room is near one of the meeting rooms on that same 1st floor, be aware that the staff make quite a bit of noise preparing the room early in the morning. Aside from these two issues, the hotel provides excellent and friendly service. They were always happy to move me to another room.
Breakfast is simple but good. The pool and fitness areas could do with some refurbishments.
05 September 2014
Rated 5.0 out of 5.0 by 24fred Excellent hotel that enabled us to break our jopurney.
The hotel is in a good location and is convenient for a visit to two National Trust properties.
03 September 2014
Rated 5.0 out of 5.0 by tanadex Wonderful stay
Helpful , friendly staff
Second time I have stayed here
Will happily visit again
02 September 2014
Rated 5.0 out of 5.0 by The Londoners AMAZINGINGLY ATTENTIVE AND HELPFUL STAFF
Excellent overall experience. Room comfortable and clean. Food good for what it is and what we chose was fresh and tasty and nicely presented. We were in a quiet room and it was lovely. But the best thing for us was the staff. Everyone we dealt with was so professional, helpful, pleasant, warm and attentive. We felt very well looked after. We would definitely recommend this hotel and the way it is run and hope to return ourselves very soon. :)
01 September 2014
Rated 5.0 out of 5.0 by sue1606 very pleasent stay
Very pleased with the overall stay at the Holiday in Solihull .Would stay here again
01 September 2014
Rated 5.0 out of 5.0 by hector11 one night stopover
Cant fault this place efficient service, lovely staff treated you with courtesy. The room was airy and light, beds were comfortable and no noise during the night. Could have done with more milk for our morning coffee b ut other than that excellent
30 August 2014
Rated 5.0 out of 5.0 by Sparkle21 Great Hotel
Very comfortable stay. Good price and lovely breakfast
28 August 2014
Rated 5.0 out of 5.0 by Frik Great service
The hotel staff were very frendly and very helpfull
I realy enjoy my stay and will recomend the hotel
24 August 2014
Rated 3.0 out of 5.0 by qqqq27 good location
good location, convenient to shop / dinner.
but bed is small for two bed room.
19 August 2014
Rated 5.0 out of 5.0 by Wiz0209 Comfortable Stay
I have been using this Hotel since it was a Queens Moat House Hotel several years ago . It has never failed to deliver and the location is ideal for my needs.
My stay has always been comfortable and I have always found the staff very friendly and welcoming. It sometimes however a little out of my budget depending on whom I am working for. Apart from that I would never stay anywhere else when visiting s area.
15 August 2014
Rated 5.0 out of 5.0 by Dobbin841 Good food and very welcoming
I enjoyed the night we stayed but what you could look into is giving to the armed forces by giving them discount. You can go through defense discount services. A lot of hotels do use this and give 20% off in some and it will get more people through your doors and they drink a lot aswell. Overall very happy with my night stsy
13 August 2014
Rated 4.0 out of 5.0 by Jonquil Great room
Enjoyed overnight stay but breakfast very disappointing. Breakfast room was very busy and felt staff not prepared fro amount of guests taking breakfast. Poor range of items available. Horrid coffee from machine!
12 August 2014
Rated 3.0 out of 5.0 by spurgt uncomfortable bed, a bit tired in parts
I'm used to Holiday Inn's having been made over sometime in the last 20 years.. this one is at the bottom of the list it seems. Bed was big enough but a bit hard. Staff were very friendly and helpful. Overall, could do with a lick of paint and some new carpet to lift the place a bit
09 August 2014
Rated 5.0 out of 5.0 by martinjanet Weekend break
We had a relaxing break visiting family. The hotel was comfortable, the staff friendly and the facilities were good.
09 August 2014
Rated 5.0 out of 5.0 by martinjanet anniversary
we came to visit the family. We found the hotel lived up to expectation in every way. The staff were friendly and helpful. The facilities are good. We enjoyed our stay.
09 August 2014
Rated 5.0 out of 5.0 by Jlf80 Great hotel, perfect location, lovely staff
Hotel is in a easily commutable location from motorway. There is a shopping arcade accords the road with numerous restaurants. Staff could not have been more welcoming and helpful. Would not hesitate to stay there again
08 August 2014
Rated 5.0 out of 5.0 by Pet Skunk Excellent staff service
Easy to find hotel - well signposted. Conveniently located near to local shops and facilities. Large private car park. Very pleasant staff. Staff were extremely helpful - quick to respond to issues, both before and during visit. Small well behaved animals are made welcome. Good variety offered at breakfast.
A little bit worn around the edges in the guest room. Limited number of electrical sockets in the guest room, especially finding ones suitably positioned for some of the charging plugs. Cleanliness in the guest room could be improved. More milk
07 August 2014
Rated 5.0 out of 5.0 by ernie21 excellent
Great from check in until check out, good value, nice location
06 August 2014
Rated 3.0 out of 5.0 by UmRRuM Great location
Overall a good hotel, great location, pretty good breakfast, friendly staff at reception.
Room service could be better with shampoos and bath gels sometimes being forgotten and I once found my towel on the ground in the middle of the room while I had left it hanging in the bathroom..
I do dislike the pillows though, I find them to be very uncomfortable. This might be very personal.
It's not the cheapest hotel and they could have small fridges in the rooms for that price..
04 August 2014
Rated 5.0 out of 5.0 by DVMouse Pleasant Stay
Comfortable room, convenient location, good breakfast, but have to pay for parking.
02 August 2014
Rated 4.0 out of 5.0 by pnw8 Good hotel, will stay again
Not the most modern Holiday Inn I've ever been to, but good location, good sized rooms and friendly staff.
Just a couple of minor hiccups:
- Noisy group of people drinking right outside my room late at night combined with single-glazed windows was not great, but a member of staff did ask them to keep it down.
- Some slight cleanliness issues.
As I will need to stay in Solihull on a regular basis for work for the foreseeable future, and I'm quite partial to IHG properties, I may well become a regular at this property.
02 August 2014
Rated 4.0 out of 5.0 by MindPie Good, simple stay.
Easy check in and check out, convenient for the station and good stuff nearby with the Touchwood centre literally across the road.
01 August 2014
Rated 5.0 out of 5.0 by Polly 47 Fantastic staff
The hotel was excellent in every respect except breakfast which was just average. In particular staff excelled with one even carrying our cases to the rail station when we could not get a taxi. Our room was very comfortable and spacious. Would definitely use again.
31 July 2014
Rated 5.0 out of 5.0 by littlekipling Great hotel and location (staff are fabulous)
Love this hotel, in a great location with the friendliest of staff. Can't wait to stay again soon.
30 July 2014
Rated 4.0 out of 5.0 by chapo1 Allways a nice stay
Have stayed at Solihull Holiday Inn many times. Unfortunately room 112 seemed a little tired and felt could do with a makeover.
This would however not stop me staying again. I was offered a free newspaper but not free wi fi.Service otherwise very good
22 July 2014