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Rated 3.7 out of 5 by 446 reviewers.
Rated 1.0 out of 5.0 by Not much of a holiday - Inn! poor service, accommodation, food, ambiance, heating, staff, reception. It was cheap and not very cheerful - don't go for the food option, dried up tasteless rubbish - eat out if you don't want indigestion or stomach complaint! Unless it is necessary to stay here - try elsewhere! 04 March 2015
Rated 5.0 out of 5.0 by great staff great staff good location, could do with a refurb but very clean 04 March 2015
Rated 5.0 out of 5.0 by Value for Money This is a convenient Hotel for business or Leisure stay, within 3 minutes from Junction 7 of the M6, yet very quiet, great Breakfast, I did not have evening meal or use the bar; however on observation it well used. I have stayed at this hotel on many occasion, this stay was exemplary as there was more staff on duty and each one was polite and smartly dress. 04 March 2015
Rated 4.0 out of 5.0 by Renovation Hotel was ok but was a lot of renovation taking place which means new rooms next time around. Bar was ok but a couple of time had a large head on the beer so had to get it topped off. Bar food was also ok but portion size was just a bit small for the price. Great breakfast though which more than made up for the bar food. Overall a good stay. 03 March 2015
Rated 4.0 out of 5.0 by Overall a good hotel Overall a very clean and well run hotel with good bar / lounge area. The food however was a let down on this occasion. 03 March 2015
Rated 1.0 out of 5.0 by Poor hotel Very noisy room, pool complex outside my room, couple in the next room rowing until 3.45 had to call resection to get it sorted, rooms very tiered and was overcharged for the rooms I booked Was also billed for drinks I did not have All of which I had to resolve before leaving 02 March 2015
Rated 4.0 out of 5.0 by Great Hotel - BUT BEWARE I have stayed at this hotel a few times, It is very cosy and good value. However, they are notorious at not putting through the correct amount of points for your stay. I have had to chase for missing points from this hotel on many many occasions. On this stay, I booked a 5000 bonus point package, and completed the promotion for an extra 1000 points for eating at the hotel (confirmed with reception that evening), neither of these were added to my account. The rate I booked also included a breakfast, again confirmed on check-in (although it took the receptionist a long while to check this), I didn't realise until after I had checked out that they had charged me £14.95 for breakfast. I have attempted to get this refunded, but as yet I have had no correspondence form the hotel. Very dissapointing, and a pity as I would normally use this hotel frequently, but I am now considering using the Walsall one instead even though it is more expensive. 01 March 2015
Rated 5.0 out of 5.0 by reception and breakfast Sonia at reception gave a professional and a !st class service as always, and the new breakfast supervisor (young gentleman) again very attentive, professional and helpful. 28 February 2015
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