Rated 3.7 out of 5 by 631
Rated 4.0 out of 5.0 by MERLEYBIRD SERVICE
FOUND SERICE IN RESTAURANT A LITTLE SLOW AND THE CHECK OUT DESK HAD PEOPLE WAITING AND HAD TO WAIT AS ONLY ONE DESK CLERK ON AT TIME.
October 6, 2015
Rated 2.0 out of 5.0 by SJgold Grubby Hotel
I'm a Holiday Inn regular but first time here. It was a grubby hotel beyond the reception area, unlike I have to say, any other HI I've stayed in.
Our spare bed (we'd booked 3 adults) didn't have bed linen and it took until 10.20pm before housekeeping arrived.
Don't think IHG would be too proud of this one
October 5, 2015
Rated 3.0 out of 5.0 by pahowl Good location , comfortable
Stayed here for a two day conference,
Good location for access to M6 and also for central Birmingham
Conference facilities good,
Lunch on first day poor, as we were the last of several large groups in. A lot better on second day when we were first in.
October 2, 2015
Rated 4.0 out of 5.0 by A Griffo Comfortable stay
Good location to access all areas of Birmingham and onward places further a field.
Has all the requirements needed for a comfortable stay, rooms clean and tidy although dated.
Staff are excellent and very helpful.
September 29, 2015
Rated 4.0 out of 5.0 by JJJ54 Good feel to the hotel
Overall very happy with stay however there could be an increased number of more healthy choices for evening meal
September 27, 2015
Rated 2.0 out of 5.0 by alwaysinclub A fair stay
Despite a very lengthy queue at check in and a problem in the room, the staff were friendly and helpful.
However, the food in the restaurant was not great and the cutlery and crockery was frequently dirty (stains on mugs, debris left on plates, dried egg on fork).
They need to do more to fix the fundamentals of service in this hotel.
September 26, 2015
Rated 3.0 out of 5.0 by Shoib Holiday Inn
Need to be improve more, not value for money, ambience is good , no chauffeur for pick
September 24, 2015
Rated 5.0 out of 5.0 by Janie 50 Enjoyable stay
Booked in for one night as we were attending a birthday celebration locally. Bedroom was clean comfortable and well appointed, bathroom was excellent. Breakfast was very good could not fault the service. Overall we were very pleased with our stay great value for money, would stay again if visiting the area.
September 22, 2015