Rated 3.7 out of 5 by 635
Rated 5.0 out of 5.0 by Aardvark2000 Well located, fantastic facilities and staff
The room was great and already made up for our toddler
October 11, 2015
Rated 3.0 out of 5.0 by kamatamio An adequate stay
Not a particularly comfortable hotel. No lift so have to hoist case and luggage up a flight of stairs. The doors to the rooms on the first floor were dingy and dirty. The carpet was not very fresh either. The bathroom has been changed to a shower instead of a bath which we felt would be the norm in a Holiday Inn. The shower was not the most comfortable and a strange shape where the previous bath was located. The room was not attractive just adequate.
Breakfast was alright but the continental choice poor. One morning the service was professional and efficient and the next it was back to having to 'ask' for tea and coffee from the staff.
The food quality at dinner was not at all up to any particular standard. One dish was chicken and it had tomato ketchup thrown over the top as the sauce.
October 10, 2015
Rated 4.0 out of 5.0 by balk comfortable bed
nice hotel easy access to motorways the staff were good but room service was a bit slow. however can recommend this for a short stay. the lamp in the room did not work and the staff said cant do anything about it as weekend. i was not happy with that as i needed light for ironing and the other lights were too dim.
October 10, 2015
Rated 3.0 out of 5.0 by Ian56Scotland Disabled room
Stopped off at hotel on way down to Cornwall. Comfortable hotel the only issue is that the disabled rooms do not have roll in showers,only baths. Hopefully when rooms are refurbished this will be addressed.
Great hotel otherwise.
October 7, 2015
Rated 4.0 out of 5.0 by MERLEYBIRD SERVICE
FOUND SERICE IN RESTAURANT A LITTLE SLOW AND THE CHECK OUT DESK HAD PEOPLE WAITING AND HAD TO WAIT AS ONLY ONE DESK CLERK ON AT TIME.
October 6, 2015
Rated 2.0 out of 5.0 by SJgold Grubby Hotel
I'm a Holiday Inn regular but first time here. It was a grubby hotel beyond the reception area, unlike I have to say, any other HI I've stayed in.
Our spare bed (we'd booked 3 adults) didn't have bed linen and it took until 10.20pm before housekeeping arrived.
Don't think IHG would be too proud of this one
October 5, 2015
Rated 3.0 out of 5.0 by pahowl Good location , comfortable
Stayed here for a two day conference,
Good location for access to M6 and also for central Birmingham
Conference facilities good,
Lunch on first day poor, as we were the last of several large groups in. A lot better on second day when we were first in.
October 2, 2015
Rated 4.0 out of 5.0 by A Griffo Comfortable stay
Good location to access all areas of Birmingham and onward places further a field.
Has all the requirements needed for a comfortable stay, rooms clean and tidy although dated.
Staff are excellent and very helpful.
September 29, 2015