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Rated 3.7 out of 5 by 635 reviewers.
Rated 5.0 out of 5.0 by Well located, fantastic facilities and staff The room was great and already made up for our toddler October 11, 2015
Rated 3.0 out of 5.0 by An adequate stay Not a particularly comfortable hotel. No lift so have to hoist case and luggage up a flight of stairs. The doors to the rooms on the first floor were dingy and dirty. The carpet was not very fresh either. The bathroom has been changed to a shower instead of a bath which we felt would be the norm in a Holiday Inn. The shower was not the most comfortable and a strange shape where the previous bath was located. The room was not attractive just adequate. Breakfast was alright but the continental choice poor. One morning the service was professional and efficient and the next it was back to having to 'ask' for tea and coffee from the staff. The food quality at dinner was not at all up to any particular standard. One dish was chicken and it had tomato ketchup thrown over the top as the sauce. October 10, 2015
Rated 4.0 out of 5.0 by comfortable bed nice hotel easy access to motorways the staff were good but room service was a bit slow. however can recommend this for a short stay. the lamp in the room did not work and the staff said cant do anything about it as weekend. i was not happy with that as i needed light for ironing and the other lights were too dim. October 10, 2015
Rated 3.0 out of 5.0 by Disabled room Stopped off at hotel on way down to Cornwall. Comfortable hotel the only issue is that the disabled rooms do not have roll in showers,only baths. Hopefully when rooms are refurbished this will be addressed. Great hotel otherwise. October 7, 2015
Rated 2.0 out of 5.0 by Grubby Hotel I'm a Holiday Inn regular but first time here. It was a grubby hotel beyond the reception area, unlike I have to say, any other HI I've stayed in. Our spare bed (we'd booked 3 adults) didn't have bed linen and it took until 10.20pm before housekeeping arrived. Seemed understaffed. Don't think IHG would be too proud of this one October 5, 2015
Rated 3.0 out of 5.0 by Good location , comfortable Stayed here for a two day conference, Good location for access to M6 and also for central Birmingham Conference facilities good, Lunch on first day poor, as we were the last of several large groups in. A lot better on second day when we were first in. October 2, 2015
Rated 4.0 out of 5.0 by Comfortable stay Good location to access all areas of Birmingham and onward places further a field. Has all the requirements needed for a comfortable stay, rooms clean and tidy although dated. Staff are excellent and very helpful. September 29, 2015
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