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Rated 3.7 out of 5 by 485 reviewers.
Rated 4.0 out of 5.0 by Very good value for money Reasonable food, rooms are good value for money, with some rooms having brand new bathrooms 17 April 2015
Rated 5.0 out of 5.0 by Our stay Lovely half way stop off for us great nights sleep lovely swim and sauna in the morning followed by a lovely breakfast miss them serving the coffee though you have to get your own now it's the little things like that you miss 16 April 2015
Rated 4.0 out of 5.0 by excellent location and facilities handy for access to the motorway system and fast public transport into Birmingham City Centre. 16 April 2015
Rated 4.0 out of 5.0 by Easter Break The hotel is located in an excellent position for visiting local tourist attractions like Cadbury World and the Think Tank. The staff are very helpful and polite. Overall a very good stay. 15 April 2015
Rated 4.0 out of 5.0 by Great breakfast and nice family room Was generally good - some corridors need a lick of paint. Jacuzzi not working and no decaf tea bags but apart from that all good. Breakfast was ace. 13 April 2015
Rated 4.0 out of 5.0 by Consistant Stayed in the hotel just over a month back during renovation. Room was quiet and comfortable so no issues to report. The breakfast was a good spread which again made up for the issues in other areas. Last stay had a couple evening beers and every time there was a large head on the pint. The bar food was ok but tended to be a bit on the small size. The hotel feedback from the last stay was "I will ensure that our Chef is aware and also our new Food & Beverage Manager in order to arrange further training in the department". Giving the hotel a second chance showed that it was consistent. The beer this stay had a 1/4 pint of head on the top. Thank heavens for Holly behind the bar who noticed the extreme head and took it back to top it up. The food was also consistent. The ramekin with coleslaw was only half full so contained no more that 2 teaspoons. Maybe 3rd time lucky ?. 13 April 2015
Rated 4.0 out of 5.0 by Receptionist was so polite and welcoming. Sonia was so professional, and made up for the poor food. Many thanks 13 April 2015
Rated 4.0 out of 5.0 by Nice room, not a great restaurant experience The room was fine, well equipped, decent shower, wifi acceptable. However, dining in the evening, the service was poor. The waitress forgot to bring me my drink, and the steak I ordered was only average. In the morning, you are asked to wait to be seated.... The waitress had noticed that there were 5 or 6 people waiting and roundly ignored us for four minutes. Eventually we all decided to seat ourselves to which the waitress snapped "I was coming, couldn't you see I am on my own here!" (She wasn't, there was another far more personable waitress also working). 13 April 2015
  • 2015-04-19T11:30:17.988-05:00
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