Rated 4.5 out of 5 by 176
Rated 5.0 out of 5.0 by JHP1 Regular Stopover
This is close to where I work, which is a long way from home. I feel comfortable and safe here and it has become my second home. I'm sure that other hotels provide premium services, bigger ranges, more facilites but when you need a safe, value for money, comfortable place to unwind and crash out, this is hard to beat. What I can't work out is how they manage to make the room feel as if I am the first person to have stayed in it !
21 June 2014
Rated 5.0 out of 5.0 by pennywatcher Great hotel
Stayed one night with my daughter.Really good value hotel.Reception staff in particular made our stay as they were so helpful and friendly
20 June 2014
Rated 5.0 out of 5.0 Great service
On entering the Holiday Inn Express Oldbury we were made to feel very welcome by the lovely lady receptionist. She had great knowledge of the local area. This is what we liked most.
The breakfast was good but with bacon it would have been better.
Overall, good service, spacious bedroom.
14 June 2014
Rated 4.0 out of 5.0 by smarella Great Staff!!
Great staff at the front desk, very quick check-in and checkout.
The room we checked in initially was not good, the manager has changed the room immediately..
Cleanliness in the rooms can be improved.
Booked the room for family stay, the second bed (sofa converted) isn't good and not comfortable for night sleep.
13 June 2014
Rated 5.0 out of 5.0 by zanna 39 very impressive
We traveled from Cornwall for daughters wedding and needed a place to stay at a reasonable price near to wedding reception. hassle free. your hotel ticked every box. price location.
10 June 2014
Rated 5.0 out of 5.0 by Martin2369 Great comfort and accommodation. Staff are really friendly
Good hotel, great cleanliness. Rooms cleaned on a daily basis. Staff are really kind and friendly. Beds are really comfortable with a choice of pillows. Would deffiantly recommend to stay.
10 June 2014
Rated 5.0 out of 5.0 by Lurcherlad Great Value
Great stay, staff very friendly. Room very clean and comfortable. WiFi could be be a little quicker. Disappointed no Bacon as a breakfast option. However, great value and will use again.
10 June 2014
Rated 4.0 out of 5.0 by dingle22 Great service very accomadating
This was a return visit to Oldbury, as family and friends in the area. This was one of the better experiences at this hotel, the bed was pretty good, check in and out was great as usual and thankfully not as busy so breakfast was a reasonable experience. when the hotel is busy there is not really enough room for everyone to eat and there is sometimes a wait for food to be replenished. but as previously mentioned this stay was good. Thankyou.
05 June 2014
Rated 5.0 out of 5.0 by Brisey1 Holiday Inn Oldbury
Perfect for my visit to British Gas over the road. Wi Fi much better now, and also free of charge. Breakfast cheap and cheerfull and no fuss. I was able to get as little or as much as I wanted. Suited me fine. Bar prices not too bad at all. Friendly staff attitude, nothing seemed to be a problem. Considering busy road outside, I couldn't hear traffic when in bed.
02 June 2014
Rated 5.0 out of 5.0 by Jabez43 Great hotel - use as half way point
Really like this hotel - such value for money - comfortable room and great breakfast. Lovely friendly staff and free Wi-fi - teenagers very happy!
01 June 2014
Rated 2.0 out of 5.0 by Njuku Bathroom stank of urine
I'm a very frequent guest and I'm normally happy with the room but this time the toilet partition stank very strongly of urine. We were there two nights and had housekeeping clean up once but unfortunately the toilet area still stank. They obviously didn't clean except to replenish toilet paper. This marred what is normally an enjoyable stay for us and made the room feel unfresh.
Also I wish there would be family room options with a real bed rather than the unfolded sofa bed because it is a very uncomfortable bed. I have a growing family so this is now an issue which never used to be. It's enough to make me consider looking to another hotel with actual beds not sofa beds, which is a shame because we like the location and free wifi and breakfast offering.
29 May 2014
Rated 5.0 out of 5.0 by MARJORY AND ALB nice hotel and friendly staff
Had a great stay at this hotel. If you are a wheelchair user then this hotel is well suited to meet your needs. Lots of blue badge spaces, automatic hotel doors and lots of space in your room to move about.
Albert and Marjory
19 May 2014
Rated 4.0 out of 5.0 by RDH17 Good value
Difficult to find entrance off roundabout.
Great value, nice clean comfortable room, excellent sized bathroom. Air conditioning was noisy and room too hot with it switched off, traffic noise audible but not intrusive. There are some good curry houses a short walk away if you don't mind crossing a four-lane roundabout.
Breakfast good value. Only criticism is that when my key didn't work and I went to ask for It to be recharged, staff made no effort to check the room number I gave was actually mine - could have been anyone's.
19 May 2014
Rated 5.0 out of 5.0 by Cheeky60 Wonderful Hotel with great staff
I would recommend this hotel to anyone. The staff are very effective and made us all feel welcome. Everything we requested in our rooms was there within minutes which is not always the case in hotels. I was quite impressed with the service.
The food was ok although the restaurant was a bit small for the large number of guests staying there that weekend. The staff did however make up for this by clearing tables really quickly making sure everyone could be accommodated.
I would definitely stay here again.
07 May 2014
Rated 5.0 out of 5.0 by Mrcliff Enjoyed our stay
Used the hotel as a base prior to visiting the Black Country Musuem which is only 10 minutes away in Dudley. Friendly staff and comfortable room and beds and slept very well. Good breakfast with plenty of choice.
30 April 2014
Rated 5.0 out of 5.0 by SD47 Nice hotel
This was a second stay at Oldbury and pleased to say that the standard was still as good as it was 2 years ago. The staff were very polite and welcoming and nothing was too much trouble. We were greeted good morning and were asked if everything was ok at breakfast. Clean and tidy hotel would highly recommend, easy reach of NIA and town.
24 April 2014
Rated 5.0 out of 5.0 by Tulasi Value for money and excellent service.
We have thoroughly enjoyed our stay every time we have stayed here. Excellent breakfast options and very comfortable and clean rooms.
22 April 2014
Rated 4.0 out of 5.0 by Bigger G Decent room smelly sink
Comfortable bed and quiet, so no problem sleeping. The problem was the smell from the sink. When you ran the water the smell that came back up from the drain was terrible. I reported it so it has hopefully been sorted.
22 April 2014
Rated 5.0 out of 5.0 by HIE99 Good hotel. Enjoyed the stay.
Clean room, clean toilet. Had all the facilities we needed. It was like being in a hotel instead of a budget place. Cleverly designed toilet. We were 2 adults+2 children. By the time the sofa became a bed (all done and looked very inviting), there wasn't much leg space in the corner, but it wasn't a problem. Breakfast was excellent. Car parking was free. Made our stay in Birmingham a really enjoyable one. Thank you.
12 April 2014
Rated 2.0 out of 5.0 by Ms Dissapointed Disappointed
Staff were very polite and helpful, breakfast was plentiful but our room smelt stale and sofa bed had seen better days it was very uncomfortable and the room was smaller than usual , not impressed by room at all, wouldn't go back to this hotel :-(
09 April 2014
Rated 4.0 out of 5.0 by isha okay, quiet and lovely staff
This hotel was alright for a nights stay. Staff friendly and room clean, my only problem was the bed sunk in the middle when my husband and i went to bed. But not really worth complaining about. The hotel was very quiet which was great, hate staying away and just hearing doors banging all night, didn't hear thing :) Free wifi fantastic !!! Stayed in a normal holiday inn the following night and they wanted to charge for the wifi!!! So go for a express holiday inn!!! Not sure why this is due to them all being holiday inns but hey ho.
08 April 2014
Rated 5.0 out of 5.0 Hotel & Staff
Hotel = Great, comfortable everything you would expect.
Staff = I have stayed in Hotels all around the world and you won't find friendlier staff anywhere.
03 April 2014
Rated 5.0 out of 5.0 by SJ75 Great Service
I'm staying here three nights a week for six months. The staff are all lovely which should be a given but I have stayed in some other hotel chains where I have been really disappointed.
When you've had a long day in the office to be greeted with a friendly face makes a real difference.
29 March 2014
Rated 5.0 out of 5.0 by Liz56 Very comfortable stay
We stayed for two nights and the hotel lived up to the best of what we expect form HIX. Staff were very friendly and helpful. The room was very comfortable.
The location was very convenient but missed the turning on our arrival- very confusing when you have never been before.
19 March 2014
Rated 5.0 out of 5.0 by Craig moss Beds
Great place thank you very nice place to stay I would stay again anytime. Thanks for the 3 items for breakfast in hot meal section it made my day
16 March 2014
Rated 5.0 out of 5.0 by katiet1944 Great service
It was my 70th birthday and had a family get together in the pub next door . I decided to stay in the area for a few days and chose this hotel for the location . The hotel staff were excellent and nothing was too much trouble . I was impressed with the cleanliness of the communal areas and the rooms . I will stay here again whenever I am in the area .
10 March 2014
Rated 5.0 out of 5.0 by Haznixo Comfortable bed and relaxing atmosphere
We only stayed for 1 night as had a conference the next day. All staff were friendly and welcoming. The hotel was very clean and freshly decorated. The breakfast was good value but the scrambled egg was not too good and the orange juice tasted more like cordial than fresh orange but rest was okay.
09 March 2014
Rated 2.0 out of 5.0 by athleticslj Bed not fit for purpose
The bed was so bad - sloped in the middle and more like a water bed than a divan. I ended up sleeping on the sofa under a towel. Not what I expected when I booked and paid for a night away. Breakfast a bit sparse. 2 tea bags and 2 sugars - so hope you don't have a sweet tooth. Shame no hot chocolate in the room too. overall very disappointed
24 February 2014
Rated 5.0 out of 5.0 by shelley1989 excellent customer service
Excellent staff. Very helpful bed was a bit uncomfortable but probably just a bit softer than we are used to. Would recommend though!!
22 February 2014
Rated 5.0 out of 5.0 by Eddyshama Great Hotel and Staff
I like this hotel a lot for when I am on business in the area. It is always perfectly clean and comfortable with really excellent staff. The rooms are good and the air conditioning works very well (important for me). The breakfast is good with a wide range of choices.
18 February 2014