Rated 4.2 out of 5 by 416
Rated 5.0 out of 5.0 by Bob the Builder1651 Bank holiday Break
The room was spacious and well appointed, bathroom was clean with good shower and plenty of hot water, good sized tv and massive bed.
The breakfast had plenty of variety and choice but as the hot selection was self service the quality was not brilliant but was quite acceptable
28 August 2014
Rated 3.0 out of 5.0 by PeteC45 Could be better
Quite a walk with luggage from car park to hotel as walkway has been blocked off.
Deluxe rooms smaller than standard rooms
26 August 2014
Rated 4.0 out of 5.0 by Denny121 Visit to West Midlands
Hotel stay and staff excellent. Your car parking arrangements is totally inconvenient for guests. Walk tto and from car park especially in cold weather and rain is totally unacceptable.
25 August 2014
Rated 5.0 out of 5.0 by Karey27 Great stay
I had a really good stay at the Holiday Inn in Birmingham. Staff were friendly, check in efficcient, room was very nice. The food was good but if you don't like what's on the menu there are plenty of restaurants just outside to cater for everyone. I loved my room and was very pleased with the staff and the service that was provided.
22 August 2014
Rated 4.0 out of 5.0 by Stavros3 5 Nights
Everything was nice.
Very good location.
21 August 2014
Rated 4.0 out of 5.0 by Toorjon A very convenient location
Our overnight stay to visit friends living in Birmingham was made very pleasurable by being able to stay at such a conveniently situated hotel so close to the city centre. We booked bed and breakfast and spent a very comfortable night in a very well appointed and spacious room with a really excellent en-suite bathroom complete with bath and shower.
The only and very slight criticism which is probably unavoidable, given the location of the hotel, was the traffic noise while not being greatly excessive was noticeable.
21 August 2014
Rated 3.0 out of 5.0 by Cust22 Access from car park and breakfast....
I am a Priority Club member and often use this hotel when visiting Birmingham. Unfortunately, the access to the car park has been compromised due to potential building work which now results in an excessive walk around the block. There was no notification of this change on the website . Lugging suitcases around the block after a recent operation, meant that I had to complain as soon as I arrived, which was not a good start. Fortunately the reception staff understood what good Customer service was and offered us the parking space next to the hotel, which was a great help.
The extremely firm pillows in the room, meant that sleep quality was poor.
The quality of breakfast ingredients needs to be improved as powdered scrambled egg cooked in excessive oil is unpalatable and even the fresh eggs were swimming in oil. The option of vegetarian sausages should be given .The urn of "coffee" was undrinkable and I remembered this from a previous visit and brought good quality instant to add to hot water.
This hotel is now let down by the quality of the details as above and the only saving grace is the quality of the staff.
20 August 2014
Rated 5.0 out of 5.0 by Birthdaycelebrator Clean and comfortable
Got a nice room without anything to complain about. Had a room at the silent side. Friends complained about noise on the street side.
20 August 2014