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Rated 4.2 out of 5 by 779 reviewers.
Rated 4.0 out of 5.0 by Service with a smile a brief stay in Birmingham City Centre - every member of staff I met was helpful and welcoming beyond the expected. the room was comfortable and the usual hotel corridor noise conspicuous by its absence a pleasant and relaxing stay BUT just one small word of advice - if you are not used to town centre traffic ask for a room on a higher floor, the road immediately outside can be busy into the evening and early in the morning that said, very convenient for New Street Station and the resources of the City Centre October 1, 2015
Rated 3.0 out of 5.0 by Just Ok ... Check-in at the reception was not what I would call professional and welcoming. The lady behind the counter was grumpy, with a miserable face expression and talking very fast and indistinctly. Even after it became clear to her that I found it hard to understand what she was saying, she (her name was Roberta) could not be bothered to make an effort to speak more clearly. Obviously, she is in the wrong job. The room was ok but not quite what you would expect from a "Luxury Room". Particularly the bath room. It was rather small and bad smell was coming from the sink. No seperate shower cabin. Annoying was that the water pressure was reduced so much that one could not have a good strong shower. Breakfast experience was good and service staff friendly. The only thing to criticise was the scambled eggs. Strange consistency. I think it was the cheap powder / instant type used in some hotel kitchens...... October 1, 2015
Rated 4.0 out of 5.0 by Breakfast We had breakfast for 2 mornings we paid for them when booking in.We were told the cost of a breakfast was Wait For It! £15 95 but we could get it for £6.99 if we paid for it when booking in with a special discount voucher.So we did this.We where staying for 3 nights but only took the offer for 2 because our flights home where 12.45 pm and we didn't know if we would want a breakfast.But on our last morning we both decided we would like breakfast so asked at reception if we could have one each ,yes we could but said we would have to pay £15.95.We have stayed in hotels all over the world and Never had to pay over £10.00 for a breakfast ,the breakfast was ok but nothing special .The 2nd morning when we went to the diningroom we had to clear a table for us then ask a young girl to wipe it over for us.£15.95 I DON'T THINK SO!! October 1, 2015
Rated 2.0 out of 5.0 by Tired and dated Only good thing about this hotel is that it is near the station. Bar food was awful. Room was poor with chipped furniture and the bathroom had loose taps and a mouldy shower head. October 1, 2015
Rated 4.0 out of 5.0 by Great Central Location and great service We have stopped at this hotel several times during our visits to Birmingham. It is well located for access to the city and once parked up most of the cities attractions are within walking distance. The staff are very helpful and friendly. We have stopped in the executive rooms and all i can say very comfortable and enjoyable stay. The hotels outside appearance lets it down at first glance but once you step inside it is a modern and up to date hotel. Car parking is easy as it is next to an NCP which is discounted at check out. The bar and restaurant offer a good selection but as with most hotels i feel are overpriced. The weekend breakfast offers a discounted voucher which is great value for leisure guests but cannot say the same for weekday's which caters for business users and i think at more than twice the price is vastly overpriced depending on how deep your pockets are. In conclusion an excellent hotel which will be our first choice as we will make several trips to Birmingham every year during our daughters stay at University. October 1, 2015
Rated 4.0 out of 5.0 by Great location and all round experience Apart from the fire drill in the evening the hotel was excellent. Staff friendly and location perfect. October 1, 2015
Rated 2.0 out of 5.0 by Central Birmingham noise Birmingham Holiday Inn is so close to the city centre, it's like sleeping in a nightclub. Staff were friendly but powerless to suppress the noise. Rooms were clean and serviceable. Food is VERY limited if you have an intolerance. September 30, 2015
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