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Rated 4.2 out of 5 by 424 reviewers.
Rated 5.0 out of 5.0 by great value we had a very relaxing stay. great value for money . the room was comfortable , clean and very quiet. 12 September 2014
Rated 5.0 out of 5.0 by Great hotel to stay in birmingham Had another great weekend stay at the holiday inn have stayed there several times now always had a good welcome by the staff with the room cleanliness great and food and beverage of the highest standard with the location of the hotel great for all the shops for the ladies and close too new street station so you don't have too carry the bags far,and yes we will be back 03 September 2014
Rated 5.0 out of 5.0 by ONE OF THE BETTER HOLIDAY INNS NICE CLEAN ROOM . NICE TOUCH THE ROOM HAD A REFRIGERATOR.NICE BED SLEPT WELL .PLENTY OF TOWELS IN THE BATHROOM .ROOMS AIR CON WORKED WELL.TV WITH PLENTY OF CHANNELS.ONE OF THE BETTER HOLIDAY INNS. 03 September 2014
Rated 5.0 out of 5.0 by Enjoyable stay The Hotel has a pleasant atmosphere. The staff are all very friendly. Ideally situated not far from the city center. 01 September 2014
Rated 5.0 out of 5.0 by Comfy bed and great service Great location. Spacious rooms with nice decor. Tentative service 01 September 2014
Rated 3.0 out of 5.0 by Great room and breakfast, pity about the parking Using NCP parking would be fine IF the lift had worked at least once during our stay also having to walk all around the block to get 20metres from the car park entrance, as the whole walk through to the hotel had been blocked by planters and wood and no small area for pedestrians' to walk through had been left, it was not a good start to our break. The room was excellent but the parking issues spoilt it I would not have booked this hotel if I was aware at the time of booking 01 September 2014
Rated 5.0 out of 5.0 by Excellent Facilities We stayed at the Holiday Inn Smallbrook Queensway for the T20 Blast Cricket. The Hotel was in an ideal location not far from the bus to the cricket ground. The hotel itself is extremely clean and tidy. The bar service and lounge was excellent. The dining room served a very good dinner and breakfast was excellent. There is a balcony with tables and chairs to accommodate smokers and doesn't interefer with non-smokers. Overall we had a fab time and will definately stay here again if we are lucky enough to go to Birmingham again. 31 August 2014
Rated 2.0 out of 5.0 by Great location, graet F The hotel is closely located to the city centre. Their restaurant was reasonably priced. The service staff were superb - very attentive and cheerful. Only the pity was we encountered one horrendous staff who totally ruined our check in experience. We arrived 30 minutes earlier than expected check in time, but we were advised to come back for the proper check in time, but even we came 1 hour later than specified time, the room was not ready, and we were treated very badly in spite of us killing our time for their favour - very rude staff. I trust this is one off incident, and hope you don't have the same experience, as other staff looked very nice. 29 August 2014
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