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Rated 4.2 out of 5 by 475 reviewers.
Rated 4.0 out of 5.0 by Convenient for Birmingham New Street station A reasonable hotel to stay in for an overnight with good staff service levels. The area is not particularly attractive but when the new John Lewis opens it should be a good place to rest after all your purchases! 27 October 2014
Rated 5.0 out of 5.0 Surprisingly good! I have a certain scepticism about service in city centre hotels, but I was extremely pleased with the whole experience here. Thank you. Great service, great food and drink - I was especially impressed with being able to check out whilst in the queue! Although I couldn't take advantage of it, as I had other items on the bill; it was great to see others being offered this to save waiting. Excellent. 26 October 2014
Rated 5.0 out of 5.0 by Great proximity for Birmingham Theatres Stayed here for a birthday treat, as we had tickets for the Alexandra Theatre to see Madam Butterfly. It certainly enhanced the evening being able to "pop over the road" after the performance, have a drink in the bar and a good night's rest in the comfortable executive room. Breakfast was good and all staff were friendly and helpful. 25 October 2014
Rated 3.0 out of 5.0 by Poor receptionist Not good start to a stay, Room was good, and bar Car park a night mare 24 October 2014
Rated 4.0 out of 5.0 by City stay Excellent location and great staff. First room was a bit noisy but they found me a suitable alternative even though extremely busy. Will use again. 23 October 2014
Rated 3.0 out of 5.0 by Noisy Hotel Do not stay on the front side, especially at weekends - very noisy. Breakfast quality was poor. 23 October 2014
Rated 5.0 out of 5.0 by excellent value. all areas cleasn and tidy No problems whatsoever in booking or finding hotel from the railway station. Close to city centre and all theatres and shopping areas. 23 October 2014
Rated 4.0 out of 5.0 by Best Value stopover From the outside the hotel is very dated and the entrance is not welcoming. However the room was actually better than expected and the best compared with two other similar hotel brands that we had used within the previous two weeks and was actually the cheapest because we had booked in advance. The day after we checked in was going to be the Birmingham Great Run with local road closures but on enquiry at reception they had little or no information about being able to leave by car he following morning. As it turned out this was not a problem. The local multi-storey car park is expensive for an overnight stay and HI do not have any deal set up for guests. We will definitely consider Holiday Inn as an alternative in the future. 23 October 2014
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