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Rated 4.2 out of 5 by 926 reviewers.
Rated 5.0 out of 5.0 by Amazing We're upgraded when checked in and the bed was so comfy May 18, 2016
Rated 3.0 out of 5.0 by Good apart from refurbishments Lobby and breakfast dining room is being refurbished. Rooms are o.k. - about what you would expect from a 3 star hotel - nothing like the Holidays Inns of old where you would have 2 double beds per room. Quality and choice of food for breakfast was good but the room was not great due to this area being refurbished. Hotel is very handy for Birmingham city centre. May 17, 2016
Rated 5.0 out of 5.0 by Great staff Staff were excellent even though the hotel was in the process of refurbishment. May 17, 2016
Rated 5.0 out of 5.0 by comfortable, safe and good service Clean, calm and helping staff, safe and excellent location May 16, 2016
Rated 5.0 out of 5.0 by Holiday Inn Birmingham Despite Refurb enjoyed our stay. Staff very attentive May 11, 2016
Rated 4.0 out of 5.0 by Unfortunate noises Given the rebuilding work this hotel was comfortable and clean. The staff on reception were friendly and welcoming. The room was everything I needed: quiet; good bed; coffee-making facilities; fridge. Went to bed at about 10:30pm and then.... workmen somewhere close by (NCP Car Park?) spent the next three hours hammering on metal at regular intervals. Totally outside of the control of the hotel. No blame can be apportioned, but meant I wasn't at my best for work this morning. May 10, 2016
Rated 4.0 out of 5.0 by HI Birmingham Decent hotel, coped well with the construction work which was underway. Staff were pleasant and helpful. May 9, 2016
Rated 4.0 out of 5.0 by Holiday Inn Birmingham Good location and nice rooms i9n hotel. lots of building work going on right now in reception area but will be great when complete. Overall a nice stay May 9, 2016
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