Rated 4.1 out of 5 by 262
Rated 3.0 out of 5.0 by Scape 2014 Older Property, needs update
This property is in need of being renovation. The coffee maker did not work, there was not a spare roll of toilet paper, the lobby was dark.
June 25, 2015
Rated 5.0 out of 5.0 by merle_ea meeting
good setup for meeting
coffee and water provided
good spacing of tables and chairs
June 24, 2015
Rated 4.0 out of 5.0 by fiveoaks Room internet connection
The speed is quite slow. It seems that when there are a number of guests internetting (!), the speed goes way down. I did not try anywhere other than the room connection, but I have recently seen advertisements from another chain [don't remember which one] that they have increased speed and bandwidth to better their customers.
June 23, 2015
Rated 5.0 out of 5.0 by MommaTime Nice, comfy room
This was a nice comfortable room. A little home away from home!
June 22, 2015
Rated 5.0 out of 5.0 by irock Great Service
Feels like home when staying here , Staff is very attentive to your needs, great Service, clean and very comfortable rooms. looking forward to coming back
June 15, 2015
Rated 3.0 out of 5.0 by Johnny-O Rude front staff
Was treated poorly at check in. Elevators were extremely slow. Berated for the sports team in Cleveland when it wasn't even brought up.
June 15, 2015
Rated 3.0 out of 5.0 by DW06 Room Charges
The toilet overflowed on the first day! The staff person on duty handled the situation quickly and efficiently. She was Great! Feel that the breakfast buffet should be included in the stay. Every other Holiday Inn I have stayed in includes this in the room price. My main problem is with the final charges for my room. My credit card was charged twice for the total room rate. When I called the hotel about this, they said one charge would drop off, that this was just the authorization. My problem is I have never had a double charge at other hotels, including other Holiday Inns. This decreases my available credit and thanks to God, I wasn't planning on using this card for other purchases, or that this was not my debit card. This practice should be discontinued. A customer should only be charged once for their stay.
June 8, 2015
Rated 5.0 out of 5.0 by lars71 Nice hotel
Comfortable, clean, relaxing hotel. Had everything i needed during my 4 day business trip.
June 5, 2015