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Rated 3.8 out of 5 by 84 reviewers.
Rated 5.0 out of 5.0 by Was a step above my every expectation. The room was clean, stocked, refreshed daily to a more than satisfactory status. For instance the towels and bathroom supplies were placed exceptionally well. The bedding was perfect clean and comfortable. The pool, hot tub and adjoining areas were exceptionally well maintained. The lounge, was small but delightful,food from the restaurant was always acceptable to excellent. Arika who worked the front desk was outstanding, as was the young woman who checked me out on Thursday. Both made me feel special. Tony at the desk was also very helpful in assisting me with a nighttime dining selection. The other tony who drives the shuttle van is nothing less than a treasure. If someone was an example of what you would want as an employee in your business Tony is that example. He keeps you informed, makes you feel comfortable, tells you little tips or historical info about the area and points out interesting places along the route. Charles at the lounge or Peter will know your name right away and always greet you pleasantly, and the morning crew in the buffet will take good enough care of you,if you do not find something you like there, you are not hungry. 25 January 2014
Rated 4.0 out of 5.0 by Safe, clean, comfortable & great location Hotel and staff were great. Hotel was clean, comfortable and in a safe location. I was disappointed in the restaurant. I had the buffet breakfast and it was one of the worst I have had at an IHG property. Not worth what I paid for it. Other than the breakfast the stay was great. 25 January 2014
Rated 5.0 out of 5.0 by Friendly place to stay Hotel staff very friendly room very comfortable !! Bed and pillows awesome !!!! During the week it is mostly business people, but its great cause the pool is usually empty.. would definetly stay again for work or play !!! 13 January 2014
Rated 1.0 out of 5.0 by Bad choice This hotel is close to our new office lucky for them or else we wouldn't stay here. The rate we receive is also a good reason .the bar is conveint , but he us over worked when it comes to getting food orders to you in a timely manner. My medium rare steak was cold and well done!!. When I checked in my room I saw my microwave light blinking and to my disgusted there was a chicken wing in it from the prior guest I can molt assume. I travel 15 days out of the month so I know hotels good and bad ,and this is a bad one!! 21 December 2013
Rated 2.0 out of 5.0 by great pool, nasty room. great but small pool small suite nasty let out sofa disgusting disgusting disgusting. 11 December 2013
Rated 5.0 out of 5.0 by very nice Hotel Always friendly staff - restaurant has great food and service - i always stay here when in the area. 14 November 2013
Rated 5.0 out of 5.0 by Real Customer Service Truely concerned that my stay was as enjoyable as possible. 14 November 2013
Rated 5.0 out of 5.0 by Wonderful! I just can't say enough good things about the Bolingbrook Holiday Inn and Suites. I have been staying at this hotel every week over the past year for business and each time I check in I am treated like a member of the family. And I mean the good side of the family! I am welcomed by my first name and my paperwork is always ready to go keeping my check-in process short and sweet. Tony, Kholbe, Mike, and Peter absolutely spoil me when I'm in town and truly make my time away from home much more enjoyable. The rooms are clean, the beds are comfortable and the amenities fantastic but it's really the staff that keeps me going back week after week. Thanks for the extra effort from the whole team in Bolingbrook! 08 November 2013
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