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Rated 3.9 out of 5 by 216 reviewers.
Rated 4.0 out of 5.0 by Great Service & good value for money Would just like to say thank you for the service levels on my previous stays at the hotel. Always recognised as a Platinum member and the hotel is good value for money - thank you very much! 21 October 2014
Rated 5.0 out of 5.0 by GREAT SERVICE IVE NEVER USED HOLIDAY INNS BEFORE BUT WILL DEFINATELY USE AGAIN.I WAS EXTREMELY PLEASED AND SURPRISED.I TRAVEL ROUND UK TO SEE NEW UPCOMING COMEDIANS,WILL LOOK FOR HOLIDAY INNS FIRST AT EVERY TIME FROM NOW ON. 21 October 2014
Rated 4.0 out of 5.0 by Great value break Nice hotel with good facilities, Indoor pool and Sauna, shame the Spa pool was covered up and had obviously been so for a long while. service was excellent as was the food. As per usual the wine a little pricey. But that is to be expected. 18 October 2014
Rated 5.0 out of 5.0 by Good room, comfortable bed, Great staff and food The front of House staff were excellent. The room was great and clean, good shower. The food in the morning was excellent. Great 3 day stay, would definitely go again. The only issues were regarding the reservation team. We were staying in Bolton for a wedding. I rang up the hotel and spoke to someone within the reservation team. I was booking a few rooms the person i spoke to dealt with my request, when i got put through to the manager of the team , not the hotel, he said they could not do the things the previous person had said were fine. This happened numerous times and with different people i know who rang up to get rooms. So much so that they used a different hotel which is a shame as we all wanted to be together. Also a minor problem was room service, I ordered something then asked if i paid with cash or card. He just said can't pay with cash has to be card. Then hung up. food never showed up, no explanation as how to sort it. However, don't let this put you off. had a great stay. All other staff excellent. Will definitely go again. 18 October 2014
Rated 5.0 out of 5.0 by October Review This hotel is clean, comfortable with fairly good facilities. The staff are very friendly and welcoming and go beyond the call to help and advise the customers. Overall the rooms are clean and comfortable and the showers are hot and powerful. Beds are clean and comfortable with Duvet style bedding. Some of the rooms do need a little TLC as does some of the bedding but its still on the good side for now. Internet is provided but is very slow and sending emails is about as good as it gets. Anything else is painfully slow particularly around peek times. I have stayed here 50 plus times and it's still a great place to stay, and the location allows easy exploration of the local facilities. 13 October 2014
Rated 5.0 out of 5.0 by enjoyable visit I thoroughly enjoyed my stay, the staff were all very pleasant and helpful. 09 October 2014
Rated 5.0 out of 5.0 by rooms we had a double family room which was very nice. the overall hotel experience was very good. Food was excellent. My only disappointment was that in our family room we had a pull out bed and this was so uncomfortable to sleep on and resulted in me being very tired the following day following a poor nights sleep. these need upgrading. other than that the stay was great. Staff very helpful and friendly. 07 October 2014
Rated 2.0 out of 5.0 by Fantastic Service Food very expensive and of poor quality! Hotel staff very friendly and efficient... 07 October 2014
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