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Rated 4.0 out of 5 by 242 reviewers.
Rated 2.0 out of 5.0 by Conference stay Hotel is tired and in need of a major facelift. Their strong point was the staff that was nice and responsive. Problems were nuisances (running toilet, loud a/c unit, keys that didn't work) 22 October 2014
Rated 3.0 out of 5.0 by 50/50 I would consider my stay here so-so. My actual room was very nice and I slept well although the water in the shower could have been hotter. My concerns were is that there were fruit flys all over the other parts of the hotel. The dining areas, lobby and business areas. We were constantly brushing them off our faces and they landed on our food in the bar. My only other concern was lack of attention to detail of cleanliness of the ladies room in the conference area. It was out of toilet paper often and trash was over flowing. 22 October 2014
Rated 5.0 out of 5.0 by group accomodations We used your hotel for guests to stay in for our daughters wedding. We had wonderful help in the reservation process and were able to save an appropriate number of rooms for our friends and family. We held a continental breakfast the morning after the wedding for 75 people. The food was plentiful, the coffee hot and the service friendly. Our guests had many positive remarks about their stay. 21 October 2014
Rated 5.0 out of 5.0 by Staff I am a platinum member, and have stayed at this hotel on numerous occasions, and was always greeted and taken care of very well. My last visit on October 17 - I had called and noticed that a lot of the old staff that I was used to were gone, and felt very nervous, and not comfortable staying there. I reached out to the Front Desk Manager - Stephanie who made me feel VERY comfortable, and at home again!! I was informed that the hotel is under New Management, and I am now looking forward to more excellent stays. I would also like to thank Mark, Marty, Hannah and Dan who always make my stay a pleasure!! Thank you again for the great customer service!! Nancy P. 21 October 2014
Rated 4.0 out of 5.0 by food the breakfasts we ate were okay but are used to getting complimentary breakfasts at all our other hotels we stay in while traveling. 20 October 2014
Rated 4.0 out of 5.0 by Comfortable stay, nice staff I traveled to the Boxborough area in MA for business. I was pleasantly surprised at how nice the Holiday Inn was! The lobby was beautifully decorated, the staff was kind and accommodating, and the room was comfortable and spacious. 20 October 2014
Rated 5.0 out of 5.0 by Holiday Inn Boxborough Good hotel, larger than anticipated. Was greeted promply and the staff was very kind. Complimentary coffee and apples were available. The hotel has a bit of a dated feel to it and the rooms were lined in a horseshoe around the center assembly space. At times I found myself feeling like I was slightly loss since there were no discernable differences in the common areas to tell whether I was near or had gone past my room. The rooms themselves were nice. The wall heat/AC units could benefit from an upgrade since the one in my room was stuck behind the corner sofa/chair and it was a bit of an inconvienence to move a chair (which blocked the air flow) to change the settings. The wifi in the room did not work. I could not even connect to the router. The fitness center smelled strongly like body odor. I was there for three days and it smelled the same each day. The fitness center had a bench and dumbells, which is a welcome change from the static cardio machines. There is room for more in that room (corner cable machine or something) and needs better lighting. You feel like you are in a poorly lit backroom. The breakfast was fantastic! meal prices for lunch and dinner were fair. Overall, I gave it four out of five stars. It had more substance than glitter. 20 October 2014
Rated 5.0 out of 5.0 by Convenient Location, Comfortable Stay This location was perfect - for visitng family and Boston. Staff was very helpful and the accommodations great! 17 October 2014
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