Rated 3.9 out of 5 by 205
Rated 3.0 out of 5.0 by Tom.663 Poor Internet
Stayed at this hotel because it was relatively close to an appointment the next day.
Price and value were excellent. Hotel is in need of refreshing but is clean and staff are welcoming.
My big problem was with the internet; very very slow and therefore virtually un-useable.
July 27, 2015
Rated 5.0 out of 5.0 by kentblade1 Another good overnight stay
I have used this hotel a number of times and shall be doing so again in the future. I hope my long hospitality career will give some guarantee to others that my opinion is genuine and accurate. The staff are friendly and accommodating even when busy with functions etc. The rooms are spacious and clean and I have had an upgraded room free of charge! Breakfast always excellent so highly recommend. Plenty of TV's in 2 bar areas and another in the lounge area by the restaurant. Good choice of beers and wines.
July 23, 2015
Rated 5.0 out of 5.0 by kellett 1974 my brothers wedding (hubert and leanne kellett)
stayed friday till sunday and what a brilliant time me and my wife had. hotel was very clean very friendly staff could not of done any more for us, the wedding meal was fantastic well done to the chef's (i
know its hard catering for so many people as i am a chef myself hats of to you also the rest of the kitchen team). reception staff very helpfull would recomend this hotel to any body traveling to bradford.
will defenlety be staying again when i next see my brother in bradford.
July 21, 2015
Rated 4.0 out of 5.0 by Jim903 Very relaxing
Lovely situated hotel, good service and comfortable room..
Unfortunately, a problem with the internet access did not allow further work to be completed, but i guess this was a glitch with the provider.
July 20, 2015
Rated 2.0 out of 5.0 by Smart65 Hotel requires upgrade and better staff training
Untidy decor in hotel requires some refurbishment.
Lack of staff in reception - slow.
Television in room was not working properly. After reporting the problem nobody bothered to deal with it.
Poor service at the Bar. Nobody manning the bar. Waited an age.
Staff need to be more welcoming and attentive.
Not great value and quite a poor experience for the money.
Unfortunately I will not be going back
July 19, 2015
Rated 2.0 out of 5.0 by Bob-D Tired Hotel
This hotel has such good potential given the rural location between two cities, the staff were friendly and helpful.
However most hotels have a natural life span between refits and this one nearing the end of the cycle, it is now in need of sprucing up.
The meal started very well with crayfish, however the rest of the meal was to say the best average, the dining room is sparse both in terms of decor and clientele.
July 17, 2015
Rated 5.0 out of 5.0 by Ecoman A regular stop
I use this hotel simply because it's really convenient for a client I work for BUT I really enjoy staying there too. It's the staff that does this for me - always cheerful and helpful, and you can have a laugh with them too - so important for me when I'm stopping away - no-one likes a robot . Take the last visit - hotel internet was down, allocated room had no service on my phone, so we walked around the hotel to find somewhere with a signal, and then they sorted me out a room there. (Sunday - so plenty of options!!) Little things like that - and that I felt I could ask in the first place. Yes, good hotel, made better by the staff. Thank you, ladies, as always
July 10, 2015
Rated 1.0 out of 5.0 by Unimpressed 2 Not recommended unless you have a sense of humour
We stayed in a 2nd floor executive room and really just wanted a roof for the night and some basic comfort.. like a cup of tea, a shower, TV and internet...Unfortunately there was only one towel for 2 people, insufficient tea and coffee, (2 tea bags, no milk etc) no response to repeated calls to reception, room service or any other department, eventually we got through and towels arrived but turned out to be bath mats instead of towels.
Went to reception as again I was unable to contact them on the internal phone or the interactive TV and was then locked out of the room, swipe card had to be reset. Fortunately the lift worked ok.
Tv crashed after 5 mins and then came on under details of a guest in a different room.
Internet didnt work.
Breakfast was ok and the bed was very comfortable. There were 2 weddings on, the guests were very friendly and the room was situated away from the parties so it was quiet.
The staff on duty did their best to sort things out for us and I would like to think that our stay was a 'one off'..or .. 'just one of those days'..and it probably was but we'll never know because we will never stay there again.
July 9, 2015