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Rated 3.8 out of 5 by 233 reviewers.
Rated 4.0 out of 5.0 Business Stay We stayed here whilst attending a nearby exhibition, the room was as expected, clean and tidy, the beds fine. We had requested a sofa bed - but no bed linen provided so we asked............ none came so we asked again. Two hours later we had sheets. Very tired after working all day we ordered food for the room, chips uncooked/frozen, asked for replacement. None ever came. Such a shame. The front of house staff were fine, the pool fine, the whole stay was good and could have been really good if only not let down by the poor room service. 25 February 2015
Rated 5.0 out of 5.0 Comfortable bed I want one of these beds at home and the great selection of pillows! 25 February 2015
Rated 4.0 out of 5.0 by Back Home A last minute booking to visit family before going on to London. The hotel was full (Valentine's weekend) but the staff did all they could to accommodate our requirements especially with a late booking in the restaurant. 24 February 2015
Rated 5.0 out of 5.0 by Comfy bed, great breakfast Pleasantly surprised at how comfortable our stay was - the room was very clean, we slept really well and the breakfast couldnt have been better. 24 February 2015
Rated 4.0 out of 5.0 by Friendly Staff and Comfortable Room Was happy with the level of customer service especially at checkin. Was impressed with the buffet selection and included everything I normally eat. I would suggest greater benefits for IHG members. 24 February 2015
Rated 4.0 out of 5.0 by Anon Not offered an IHG Rewards room on check in. This issue was resolved with an upgrade to an Executive Room. Good to have a fridge in the room as well as complimentary water and chocolate bar. Didnt have an iron in room and hairdryer had a loose connection. 23 February 2015
Rated 3.0 out of 5.0 by Excellent service but noisy room Hotel employees are very kind and ready to help. Room was not preheated and very cold upon arrival. It was difficult to heat it despite the additional oil heating system. In addition, the room was very noisy. This was a pity because the service and the cleanliness of the room were very good. 22 February 2015
Rated 4.0 out of 5.0 by Overnight Stay . I have stayed here before and it has always been super. This was the first time that I had stayed on a weekend and found the security guards outside asking our room numbers somewhat unnerving. Although they were incredibly polite at all times. I guess it has to be done to limit misuse of a popular area, so I do understand. However I remain unsure whether I found it reassuring or scary, but then I am a wimp. :) 21 February 2015
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