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Rated 4.4 out of 5 by 279 reviewers.
Rated 5.0 out of 5.0 by Comfortable, quiet, excellent service Arrived very late after my planned hotel booking fell through. The staff at the Leeds Brighouse hotel were able to accommodate me and get me quickly settled with the minimum of fuss. Despite arriving so late, I was still able to enjoy a decent meal and a couple of drinks. Breakfast and check-out were equally efficient and I was back on my way with minimal delay. July 4, 2015
Rated 5.0 out of 5.0 by business trip good business overnight hotel, clean with friendly staff July 3, 2015
Rated 1.0 out of 5.0 by Business Conference Very disappointed in the hotel. Building looks lovely from the outside but is spoilt by an unfriendly welcome, barking staff, dry food for breakfast and flat beer and the wine not much better. I have stayed in a few Holiday Inns both here and the states and I just feel that they are living on the name from the glory days. Customer service needs to step up their game. After all we pay their wages not the bosses. June 30, 2015
Rated 5.0 out of 5.0 Surpassed expectations in all areas Genuinely surprised at this hidden gem in terms of location and facilities available. It truly surpassed my expectation and is extremely good value for money. My family thoroughly enjoyed it....especially the breakfast which set us up for the day! June 24, 2015
Rated 5.0 out of 5.0 by great service From the moment I arrives Cherie at checkin was very polite and attentive, Sarah in the lounge was great and also very friendly, will be staying there again in November. June 23, 2015
Rated 4.0 out of 5.0 by nice refurbished rooms nice refurbished rooms, good new menu, friendly staff, great check in staff, June 23, 2015
Rated 5.0 out of 5.0 by A Pleasant Stay We stayed here for one night whilst visiting friends and family. The hotel is situated just outside Brighouse and near to the M62, so it's easy to find. The staff were, without exception, very pleasant, helpful and efficient. The room was clean and the bed was comfortable. Breakfast in the restaurant was buffet style and there was a good variety of food on offer. Would recommend. June 23, 2015
Rated 4.0 out of 5.0 by Above average I stay in a Holiday Inn on business many weeks of the year all over the country and can say that my stay at Brighouse was definitely above average and found all the staff very helpful and caring. A group of 10 of us ate in the restaurant several times and found the food to be excellent. Breakfast was also better than I have learnt to expect. Our overall experience was good and it would be the hotel of choice when working in that area. Whilst I can see the advantage of having the width restriction on the car park, negotiating them was less than pleasant June 19, 2015
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